I just really wish to know right now where ms Silvia chief building inspector is ????
have called her for an hour and no one can help me with the issue that I have right no not tomorrow not next week now somebody needs to be at the office that can assist me now !!!!
Lazy and inept. Their job is to remove bandit signs and fine the people who keep tacking them up. Liberal Ron Nirenburg at his finest. Welcome to the New Detroit, Taxes. This is what happens when people elect liberal democrats to run or should I say ruin this city. Take your equity lenses and stick them where the sun doesn't shine. Rule of law is not enforced in this city where it loves hillary clinton.
Everyone in the building seems to like their job, it shows, in how they do it. Really great people. Thanks for the help.
To be honest, it was the first public service place that I felt comfortable and being welcomed. Everyone was smiling while talking to me. They were very helpful. They were ways better than other places that offer public service. I appreciated their service and I am glad and hope that other public service provider will take this one as a model.
Operator Roland was no help. He answered in a pessimistic tone whenever I asked a question.
Terrible place. I would rather have hangout at the DMV than here. Went today and waited 3 hrs just to be told to wait in another line. The online check-in system is a joke. When I checked-in I was told that I had 8 minute wait time, but that 8 minutes turned into 3 hrs. My advice go early and you might get some decent help.
If I had a dollar for every time this place had my information wrong and wasted my time, I'd still be out thousands of dollars for all the time they've wasted. It takes me an average of three trips here to pull a permit, though I have all my paperwork in hand. Today, they had my number printed wrong on my contractor's ID, and have apparently lost the copy of a form I submitted two years ago which was a waiver signed by a customer. Now I get to go back to my office and dig through two year old files to find a copy, then come back tomorrow. I would give zero stars if I could. Ladies and gentlemen, your tax dollars at work.
badass place compared to other cities, i see people complaining tax dollars...blah blah blah, that joke is old. im pretty sure these people work their assess off. by the way did u obtain your permit? that's probably why ur on fire. if you want to complain attend the commission meetings and participate like a san antonio resident. stop crying and show respect they are providing quality service.
waited on hold for 45 min. .. never answered .. and was disconnected .. this is not a good situation. City changed its system in the middle of a pandemic with a reduced staff .. no one ..NO ONE .. answers the phone .. leadership should be reprimanded .. horrible service
Code enforcement needs to get it together. Always changing up their system and requirements. On average I wait 30-45 min to even speak to the lady in that department. Like today, she is just sitting there socializing with everyone and can t call my number. I asked the front desk girl if she s free and she said she must be finishing up with a previous customer. Highly doubt that. Completely unacceptable. All this wait just to pick up a permit.
I have ZERO complaints. They are incredibly helpful. The permitting processes through these people is very simple. They are very hands on.
This is a review of the Capital Improvements Project.
Shout-out to Adriana Goetz and Ricardo Espinoza! They are great!
The design of the building says it all: a short, fat structure designed for access exclusively by car.
Extremely well organized city services in San Antonio. Friendly staff and very knowledgeable.
Long wait times, rude staff and not helpful at all when trying to find out what the city expects!!!! Very unhappy with the services they provide or not provide!!! When you do finally speak to someone they act as if your bothering them!!!!!!
Unfortunately this place doesn't hire the brightest people; every time I have to go there I know they will waste my time and do things incorrectly.
What should take no more than 10 minutes, takes them several days to complete.
In many cases I have to deal with several people because (although they all work at the same office), they have a single person / department for every little thing you need to do.
And Bernie wants the government to take over our Healthcare system !!!
Now way Jose !!!
Very disappointed in the service . Long wait times, no one to help, been a contractor for several years and I ve never experienced such a thing. Can t blame everything on Covid. They changed their system without any support or help.
Terrible terrible terrible service and they are using our hard earned money to pay themselves. Never return calls. Long waits. On hold for an hour then they ring off. Awful!!!
Historical Home Specialist certification by City of SA Office of Preservation
Great, informative educational series to Restore SA's treasured historic homes.
#HistoricSA #RemodelSA #RestoreSA
Been working on our house since December, haven't had any issues with the city permitting process, except that the flippers buying up our historic neighborhood don't care to follow it.
Absolutely travesty what this office and it s employees are doing to Mega Vape. 0 out of 10 stars. Will never recommend. We will specifically be looking for Michael Shannon s resignation or his immediate termination when the dust settles.
Great setup. Can get most things done at one place.
sanantonio.gov