what i think is that they should clean the floors and furniture more often. i was afraid i would get covid the entire time i was here because of how unsanitary the place was. i hated it and it made me even more suicidal than i was before. this institution treats people like slaves and it did not help me recover my mental health.
I hated it here and my aunt could not come visit me when my parents were busy at work. My aunt is a family member and they still said no because the staff is rude and overprotective. They were abusive to me and other patients too.
Horrible services! I won t recommend nobody this place, very disorganized stuff as well irresponsible stuff, is disrespectful not considering the health of the patients that they are counting on then as professionals.
staff would not listen to me and my requests. i was dehydrated because they werent letting me have water due to covid
i was forced to do many things i did not like and i cried a lot about it. they didnt care about me at all. if i could give this place 0 stars i would.
Doctor was nice and connected with my child but the answering service and staff not good. Lab work code missing spent 3 hours to settle the code with the office instead of 20 minutes and my child was fasting. Med side effects to get a doctor to call back is day 2 and nothing. Where is the value of care for patient? Not reliable not organized. Terrible.
I m not sure why people are leaving bad reviews. This place isn t McDonald s and we re in the middle of a pandemic. I waited an hour myself, I was irritated but i understand they re dealing with a lot of patients. I saw them wheel in someone who was having an episode. We don t give health care professionals enough credit. I visited mount sanai psychiatry department and I wasn t pleased so I went here. I met Caro, who was a wonderful counselor. We spoke for 30 minutes and she totally understood my symptoms and I felt at ease speaking to her. She booked my appointment for Jan 19 to see a doctor. Health care professionals are going through a lot and they are 100% selfless. Thank you Citrus and Caro for helping me!
Only thing good about this place is the staff, I have been into this facility three times. The second time i went i was there for a week and no doctor or therapist talked to me till my very last day there. The food isn't the worst but not the best either. There beds and pillows are thinner than paper, all you feel at night is the rough wood under you. They give you uneccecry medicine that makes you drowsy and sleepy throughout the whole day. All we do is sit and stare at a screen all day nothing to do. I get this is a mental hospital not a hotel but there putting our mental health more at risk. We don't even have a say in anything in our own life it's like we're animals being caged up. There blankets smell like bread, and poor service with doctors it makes me feel as if they don't care at all. They always tell you the same thing and try to push things on to you and reword your words. I believe this place should be shut down even though most of the staff are amazing and kind hearted but not all of them.
the doctors that I have had from here are great the counseling staff are also great. Not sure about anyone else here because everyone who helped me was great. I would recommend this place to other people who are struggling with problems
I'm so blessed to find a program that really helps the less fortunate people in our communities. There is "Help", you just have to dig deep to find it. And have faith in "God", and truly believe in his word! Thanks for allowing me to believe in you! Amen!
citrushealth.org