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S
3 years ago

You give free movie passes for Incredible 2 night...

You give free movie passes for Incredible 2 night at the Rochester honkers game. Then don t accept them for the incredible 2 movie or anything else we would like to see. Seems strange. It s okay though because your competitors take them.

T
3 years ago

Highly don t recommend this theater. My boyfriend ...

Highly don t recommend this theater. My boyfriend has had many issues with ordering tickets online, it has said that purchase will not go through and to contact your bank. Then later in the night the money will be taken outta his account without receiving any movie tickets. This has happened multiple times and he has gotten terrible service when contacting the theater about this issue.. the general manager at this theater told him they have a had the same issue with multiple other costumers. Nothing has been done to fix this issue we definitely won t be seeing anymore movies at this theater anymore.

M
3 years ago

My daughter and I recently went to see a movie her...

My daughter and I recently went to see a movie here. The employees were very welcoming. The popcorn was fresh and delicious. And the overall prices are reasonable. The seats are comfortable, and the theater was clean. We really enjoyed our mother / daughter night out, and plan to see many more movies here.

T
3 years ago

The service at the ticket counter and the concessi...

The service at the ticket counter and the concession stand was great. The seating was comfortable even if the seats don't recline. There was a bit of a sound problem at the end. The last 10 minutes of the movie you heard the background really well, but could not hear the dialogue very well at all.

M
3 years ago

This is my favorite theatre in Rochester. It is n...

This is my favorite theatre in Rochester. It is not the closest to me, but it has fair prices, friendly staff, and decent food deals. Only complaint is sometimes the screens come on with no sound, but it's always fixed before the movie starts. I will continue to go out off my way to go here!

H
3 years ago

Favorite theater in Rochester. Affordable, friendl...

Favorite theater in Rochester. Affordable, friendly, and involved in the community. The 1yr refillable popcorn bucket is amazing! They may not have reclining seats, or an IMAX, but I always prefer this theater!

A
3 years ago

This is the only theatre I have visited for the pa...

This is the only theatre I have visited for the past few years! Best popcorn around and you can't beat the matinee and regular ticket pricing. Visit for a great deal and great experience overall!!

N
3 years ago

The price! Can't be beat! We NEVER go to another m...

The price! Can't be beat! We NEVER go to another movie theater. We have held several of our kids birthday parties there and we go to the movies at least twice a month. It is conveniently located and the staff are awesome. We have received gift cards to other movie theaters and we don't even use those. We always go to Cinamagic!

b
3 years ago

Theater 1 (which I visited) has Lights on during t...

Theater 1 (which I visited) has Lights on during the whole Movie which brings Contrast of the Picture down (Black Color looks Gray and not Black at all),which again results in poor Picture Quality.My personal Home Theater Projector Picture,looks at least 10x better quality wise ,and probably costs 50x cheaper.
Sound quality was pretty good in my opinion.
All together I don't think I can recommend Theater 1 as it was disappointing for me as a Movie Theater Enthusiast.

K
3 years ago

Our theatre of choice. Love the low prices and fri...

Our theatre of choice. Love the low prices and friendly staff. The popcorn is always great and we like that you can have extra butter. The selection of movies is good. The theatre is always clean and comfortable. Thanks for providing quality family entertainment.

A
3 years ago

Normally a decent place to go with the family. Pri...

Normally a decent place to go with the family. Prices for tickets are good.

However, tonight, the furnace was not working; on one of the coldest winter nights. We brought our 8 year olds. Apparently the person who sold us the tickets was supposed to tell us that.

It was freezing! We huddled up under our coats, with our gloves and hats on. The movie, Star Wats, was great! I just wish we could ve been informed; we would ve gone a different day.

B
3 years ago

My daughter had a birthday party here. The staff w...

My daughter had a birthday party here. The staff was very helpful and we found it to be a great deal for the price. The party room isn't big, but it worked for 10 little ones and three adults. I do wish they had the fancy reclining seats like the other theaters in town, but the lower price tickets are worth it.

K
3 years ago

This is our favorite theatre. It isn't fancy, but ...

This is our favorite theatre. It isn't fancy, but they will run deals on concessions that are awesome. They aren't the fashionable new recliner seats like another theatre in town, but the arms between the seats raise up so you can snuggle closer to the person you came with! They are comfortable. I love the atmosphere.

I
3 years ago

Bathrooms smelled like urine, stalls were stained ...

Bathrooms smelled like urine, stalls were stained yellow, and the sink counter was dirty. Very low-budget looking theater, and we had to buy our tickets at the concessions because no one was at the entry for ticket purchases. This will mostly be the first and last visit for me.

The reason for a second star was due to the fact that we got two tickets, a medium popcorn and drink for $22.

K
3 years ago

The staff are friendly. The prices for the movies ...

The staff are friendly. The prices for the movies are very good, I love the matinee prices. We were directed to the wrong theater once, along with a couple of other people. When the movie didn't start, someone went to the front and the manager came back and apologized. We got our money back and a movie voucher. That only happened once in the five years we've been going to this theater. I think the concessions are overpriced, but that's the case at all theaters. I like the big popcorn bucket that can be refilled. With 3 teenagers who like movies, that is convenient. Unless it's a special event, we don't usually buy candy or drinks due to the cost.

C
3 years ago

I enjoy bringing my family to this theater because...

I enjoy bringing my family to this theater because the staff are nice and the prices are family friendly. However, I brought my family to see Miracles from Heaven this morning and while we were buying tickets I could see someone smoking one of those electric cigarettes in that back room area. I don't thing that is very family friendly at all. Even if those things are not as bad as cigarettes I don't want to bring my kids here and have them see people smoking behind where their food comes from. The theater even claims to have a no smoking policy right at their door, does it not apply to staff too?! I am wondering if this theater is the best place to bring my kids despite the good prices.