Dry garlic ribs were super dry and way over seasoned. Found a bone in the chicken fried rice. When we went in to pick up the order we saw a lady in the kitchen holding a baby. Not impressed and won t be ordering again.
Very good, we did take out and picked It up and the food was packaged well and wasn t missing anything which is a great start. Food was great wasn t greasy or over cooked.
Food was ok not worth the price. With money as hard as it is to come by these days first impressions are a must.
I love the chinese food here, always delicious. They are so busy all the time.
The food is 4 stars, its not the best in town but I do enjoy it.
Minus one star because they need to update their phone system. Good luck calling in an order at peak hours, because they only have a single line with no queue or anything. If the line is in use you just get the busy signal and have to call repeatedly for half an hour or just give up. For a restaurant that's take-out and delivery only this is kind of frustrating.
Never eaten here, but just delivering with Uber I've normally had good service here.
Great food need to hire someone to answer the phone
I spent $12 for an order of beef and broccoli. It was a small container and had hardly any beef.
Great Chinese food. My only regret is we didn't order years ago. It's always fresh and super tasty!! Best in town hands down.
Staff is pretty amazing and friendly! I always get the same thing as a person definitely gets their money's worth.
I may have a Chinese addiction, so I am thankful for the hours they are open as the location is near my residence. Best part, I can call in a pick-up when I'm leaving work on the Southside and by the time I get there it's all ready!! Gotta love me some Chinese food.
Best Chinese food I have ever had. Great portion sizes and great prices. The best ginger beef this city has for sure!!!
We took out a combo A. The service was friendly and the order was ready in 10 minutes. The order was huge with a generous portion of spare ribs . Between me and my girlfriend we couldn't finish it (then again we don't have a big appetite) . I'd recommend giving them a try to see if it's for you
Freshly made, family owned, tasty Western style Chinese food. Beware, this place gets BUSY, the second they open the phone lines are jammed with calls. If you want food by 6 PM, I suggest going in to order right at 4 PM, or it will be three hours plus.
That said, there is a reason this place is that busy, the stuff is tasty.
Food is good if you can get thru. They never answer the damn phone. When they do they usually say hour and half wait, Def not worth waiting that long for sum damn chicken balls.
Most these awesome reviews most definitely from friends and family of theirs don't waste your time
Had some of the best prices in town, the garlic ribs were amazing.
Chow mien was obviously heated up in the takeout container because it was burned on the bottom. Nothing tasted fresh or good and the honey garlic ribs didn't have a trace of honey. Dried out meat.
Great food but very poor customer service and they often do not answer the phone. No debit at the door machine.
I think this place could be great if they updated the interior and spoke to customers as though their business is appreciated.
I use to order from here all the time then they sold the business. It wasn't the same for quite a while so I stopped going. Tonight they were the only one open so we took a gamble.. Truly happy we did because its amazing. Can't believe how much they improved. Really happy with everything we order.
Really really great food! Highly reccomend trying these guys out!
We have ordered from here 5 times in the last year. All previous 4 times were excellent. This time however was HORRIBLE the ginger beef was more like ginger carrots/onions/peppers. The owner has reached out and went above and beyond to make things right. A+ service.
Wow was worth the 2 hour wait. Really good food. Defenity worth the wait. Will go back
Good service, good food, good place to order take out!
We live just around the corner from this place and we were pleasantly surprised by the good quality of the food. It seems nearly impossible to get someone on the phone so we always go in person to place the order.
The best Chinese Food I have ever tasted and the staff and owner are most amazing. :) Will never order Chinese food anywhere else.
Had food from here a while ago since new management and it was better than before, but ordered food from here on Sunday and 3 out of 5 of us who did eat the food were all sick.
My wife ended up with diarrhea Sunday night, my 10 yr old son ended up sick at school Monday only making it not even halfway into the school day and I ended up with violent diarrhea and vomiting that still has not subsided now two days after ordering.
Either cross contamination from food handling or poor hygiene somewhere in the kitchen.
This is an honest review of our most recent experience here and we can all agree no more food from ciao mein, I m glad my 5 and 2 yr olds chose to eat something else Sunday night , $70 wasted.
Excellent food overall, the chicken balls actually have more chicken than dough! Great portion sizes, fresh and hot even with delivery! Ginger beef isn t the best, rest is great! Don t have lots of phone lines, so you have to call early or be patient while you wait. Once you get ahold of them, they are very helpful!
Kept trying to phone over 50 times, and the line was either busy or off the hook. This is the 3rd time I've run into this.The foods not that great, and maybe if they ARE that busy, they should hire some more employees. What a "bush league" way to run a restaurant. I'll order pizza... it'll be faster and more than likely better quality.
Ordered here recently, and was a little disappointed. Took an hour to make, and wasn't ready on time. I took it home, only a few blocks away, and both the Ginger Beef and Beef & Broccoli were cold (despite hot tins). Also found the amount of Beef and Broccolli to be disappointing, there was only 2/3 as much as Ginger Beef, and it's mostly Broccolli. Very expensive Broccolli. Chow Mein was great, got lots of it, and nice and warm. They really packed the tin on it. Chicken Balls were also good. But when you spend $60 on take out, you expect that ALL the tins are full and ALL the food is warm. The Beef and Broccolli was good after I reheated it, but the Ginger Beef was one of my least favorite I've had. Also, very disappointed that we got no fortune cookies or chopsticks. Isn't that a Chinese restaurant staple? Being so close, I'd love to try these guys more, but can't justify paying $60 for half cold food when Pizza is next door, cheaper, and always near scalding.
I counted; there were a total of 3 tiny pieces of chicken in a whole chicken fried rice and ciaomein take out. What kind of a restaurant does that? You charge me 24 dollars for plain noodles and rice? Hell no!
Always tasty. Always hot. Great service. Great delivery person.
Absolutely amazing food!! I ve had Chinese food from all over North America and NONE have served better food! The wait time is sometimes longer then I want (since I want food ASAP all the time) but this is not fast food. Good food takes time to make especially when it s fresh! When I go in store to pick it up they are always so kind and welcoming! If you are in such a rush for Chinese food maybe you should go to the mall it s ready for you all day under a heat lamp! I would give 6/5 stars if I could!!
Tried calling several times and when they did finally answer the phone at 6:00 pm. They inform me they can't do anymore orders for the night. Very disappointed!!
The food is okay but they never pick up the phone. Delivery is basically impossible to get.
My order while it was hot, was extremely salty. The broth for the wor won ton soup was very bland with almost no flavour. So disappointed
I've been a customer for years and the food has always been outstanding and reasonably priced. It's hard to get through on the phone, so I suggest stopping in to place your order.
Fanny is one of the hardest working people I know and she always delivers the best.
First time ordering and couldn't complain! Really good flavor, not soggy or greasy. Awesome dry ribs and chicken balls! Would recommend to anyone looking for good chinese take out on the west side. Time and price very reasonable.
I tried to call in an order for pickup but nobody answered so I drove to and ordered at the resturant,when I arrived I noticed the front staff seamed to be playing on their phone I m guessing that's why they were not able to take a phone in order. I thought the place would specialize in chow mein but had to throw the chow mein out that I ordered, on a bright note the garlic ribs were great, just stay away from the chow mein
Best Chinese food in Lethbridge, by far. New owner answers the phone right away and the food is unreal. Very accommodating to substitutes also!
Horrible customer service!!! Wouldn't even answer the phone! Are you f#%king kidding me! Customers are your only way to survive!!!
Fresh, hot quality every time. Might seem a bit pricey but again its quality. Friendly staff. My twice a month go to with 0 complaints.
It s definitely Chinese food but that s about it. Ginger beer extremely over cooked and chewy. And everything needs salt
Better now than it was. Prices are good and the chicken balls have actual giant chicken chunks.
Sad to lower the original five stars I gave this place but the last few times the food has been subpar. The wontons were small and the noodly bits were crushed together. The beef and broccoli had almost no beef and batter for the chicken balls was super salty.
Everything tasted the same. Far cry from the previous year. Just not the same anymore.
The best Chinese food in Lethbridge. Nice fresh vegetables and excellent flavours. The ginger beef does tend to be overdone and chewy. Overall, still a great choice.
My wife loves shopping local, and these guys didn t disappoint. Picked up an order 15 minutes before they closed, and was impressed by how good and fresh it was. We will definetely be eating here again.
How can a place that is only open 5 hours a day be this good
Good food.. fresh. Better then most. Only problem with this place are the hours. They have terrible hours of operation.
Great portions great tasting food will order from there again best Chinese and Lethbridge
We ordered for the first time yesterday and we loved everything! We will definitely be ordering again and will recommend to all our friends and family.
We ordered a dinner for 6 tonight for the first time and it was excellent. One of the best Chinese food dinners we have ever ordered. Highly recommend this restaurant, great customer service!
I'm new to Lethbridge, my wife came down to visit me from Calgary so we gave this place a shot based on the reviews I read. I ordered shrimp fried rice, chicken balls, ginger beef ( medium), and sweet & sour pork. The rice and chicken balls were cooked perfectly and tasted fantastic, but was utterly disappointed with the ginger beef and sweet & sour pork. Both were very dry, flavorless, and extremely chewy and at $60 for 4 items it's overpriced.
I try to be fair by giving places a second chance before reviewing but that won't be happening.
The search continues for good Chinese food in Lethbridge.
Horrible service... no loyalty to regular customers. Staff rude as a compliment.
Sad disappointment. Over priced for what you get and the quality was not what the other reviewers claimed.
It is so nice to finally see a Chinese restaurant in Lethbridge worth going to. Believe me when I say that I have a literally eaten (North Americanized) Chinese food all over North America and this place is one of the better ones. Nobody else in Lethbridge holds a candle to the depth of flavor, freshness, portion size, and service of this place. I have tried a vast array of the dishes from their menu, and each has a very distinct flavour profile, and not one tasting bland or common to the next, as sometimes dishes from these restaurants do. The vegetables in the chow meins and chop sueys are not overcooked and as such still have crunch. And one big thing for me, the dry ribs are not over battered, or even battered at all with the same batter that many other places batter their chicken balls with. All in all, you will not be disappointed from ordering here.
ciaomein.ca
