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Home but no service

Home but no service
5 people in the shop for 7 sellers
The salespeople on their cellphones who "thought I was being taken care of" if it weren't for a gift, they wouldn't have seen the color of my cb
However, I was accompanied to the other store and followed as soon as someone was able to do so.

Very bad experience in this shop. I am extremely d...

Very bad experience in this shop. I am extremely disappointed by the reception from the saleswomen, whom I do not find absolutely professional, it is not for lack of having repeated the experience so as not to remain on a bad first impression, but it was the case during my 4 visits, however, I am a Dior customer but I find the service of this shop more than deplorable. 0 customer advice, during my last visit, the saleswomen were discussing among themselves I had the impression of disturbing, I asked for the availability of an item Without even bothering to look on the tablet for its availability in Montaigne or elsewhere I am told that this item is unavailable, and I am not even offered other bags as would naturally have been done by a salesperson in another store, the saleswomen were expeditious, and I emphasize that I was the ONLY one at that time. customer in the shop, so the saleswomen were absolutely not overbooked.
I will spare you the details of my previous experiences which were just as It is not normal to be received in this way even more when it comes to the luxury industry which advocates personalized and quality service.
So I do not recommend this shop.
Reconsider your sense of service and maybe I will try it again one day.
On the other hand, I still want to underline the friendliness and courtesy of the porter, who would have done better to occupy the position of a client advisor.

what a horrible service! we waited almost 20 minut...

what a horrible service! we waited almost 20 minutes for someone to come and ask us if we needed any information and this lady (if we can call her that) was a cold-hearted cold and shouted from one side to the other of the shop like a fishmonger! Never again, the staff of the Dior store at number 30 is much more pleasant and courteous.

We came to the shop to buy 2 shoes. Very badly rec...

We came to the shop to buy 2 shoes. Very badly received after 15 minutes of waiting, the advisors in front of our nose went directly to English-speaking customers who came after us. In this shop it is better to speak in English than in French to be properly hosted in a luxury French house!

Poor experience, confused reception, no questionin...

Poor experience, confused reception, no questioning phase, disorganization inside the store, saleswoman consulting her personal phone, salesman who confuses me with one of her knowledge, no attempt at loyalty after the closing of sale ... very disappointed from my first purchase

This is what Dior's main store looks like in Franc...

This is what Dior's main store looks like in France. Incredibly different from the rest of fashion houses on Avenue Montaigne. Revolution of the colors of the tribute to the seventies, which now dominate the modern style. Dior clearly shows everyone and first of all the stylization of his house. Maria Gracia Currie - the first woman - chief designer of the house Dior - thus marks a new image of the house. Impressive. Montaigne, the so - called honor of the avenue, would imagine or be unknown, but the architects have their colors cut off their eyes. All Avenue Montaigne is lined with luxury shops and hotels, incompatible with Montaigne itself. But life takes its place, the prestige of the region requires.
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Atelier Dior, I needed a tie. I arrive with my sco...

Atelier Dior, I needed a tie. I arrive with my scooter helmet, my aunt with a Massimo Dutti bag (certainly not chic enough). They tell me tie upstairs, they open two drawers and nothing, not a salesman, not a tip. I More

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I put 1 star because we cannot put 0.

I put 1 star because we cannot put 0.
Very pleasant when we make our purchases, on the other hand, for a return of merchandise, no hello, unpleasant reception and looking for the little beast to avoid the return (which they did not succeed). It is the syndrome of the employees who take themselves for bosses while they are comis.
I will go to Primark next time, at least them, they do not make a fuss.

Christian Dior

Christian Dior

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