Choices. Memphis Center for Reproductive Health Review

I got a nexplanon implant 3 years ago... Everything went great. 3 years later.. Im currently living in gulf shores, AL . I have been calling for 2 months trying to get a hold of somebody for my records so i can get it removed elsewhere. They either kept me on hold forever or when i FINALLY got off of hold.. They answered the phone (didnt even say hello) and then immediately hung up... Try to call back and on ANOTHER hold! I have left SEVERAL messages for them to call me back and not one person has called me back. Just because you dont want to answer the phone.. Doesnt mean people on the other end dont need something important from you. Very unprofessional and a massive headache .

They gave me the run around just to not take me or refund my money . Then they made me sign they waiver when I got there instead of the first visit like they were supposed to. Would not recommend especially if you or more than 12 weeks or near it.

This is my first time getting an abortion and I almost went to planned parenthood but two people referred me to choices instead, I m so glad because they were awesome. I never felt judged by anyone I met, they were kind and welcoming. I was feeling very scared and they calmed me down right away. I like the motivational posters and decorations they had in the second waiting room and they play a movie and offer water. They take really good care of you

My experiences as a patient at CHOICES have always been exceptional. The providers are gentle and they really listen to what you have to say. Highly recommend for anyone looking for annual exam, birth control, abortion care, prenatal care, etc.

Most Definitely Recommend The Service Is Excellent & Everyone There Is Super Nice

I wasn t going to leave a review but something just told me to. I didn t even have a service done for myself and ended up having to pay $50 of my own money to this facility because they have poor communication on their end. My friend went in for an abortion on Feb. 5, 2021. The night before she had spoken to a woman that said if she arrived with about $50 less than the amount originally agreed upon they would cover the rest. Due to that employee not filling in the other staff there was a mix up at the register. And even though I was told I would only be charged for the agreed upon amount I was handed a receipt for the full payment. And there were no strides made by the employee or manager to try and clear things up. They claimed the woman had not shown up to work yet so they were waiting. But I didn t see any phone calls made to clarify anything. I was told they would work on getting my money back when I returned but my friend was in so much pain, and I had her son so there was no point in spending an hour arguing.

It just felt very like we already got your money so why should we care? And for a business that focuses on caring for women in tight situations they were everything but understanding. I wish I remembered names so I could be more specific. But yea, this Choices is not it. I was allowing my friend to use my card because she doesn t have one. And I felt really taken advantage of. If I explain to you you took MY money, I m not the one getting a service done, there was a $50 less asking price, AND that my friend does not have $50 just lying around but you re still arguing about returning MY money. You re clearly not trying to listen or dissolve the situation. You just want to get paid. And these are the people we have to trust to help us...? Terrible. But what s new?

I will give a s/o to a worker Olivia. The first consultation she was the one to help and she was the energy I was expecting from the rest of the staff. Bummer.

I had an appointment at choices to get an IUD put in. Before the appointment I was given medicine to make the experience as painless as possible and once I got to the building the staff made me feel very comfortable and safe. I will definitely go back to choices if I need their services again.

(for the sake of transparency I will say my mother works at choices but regardless of that my experience was a good one)

Choices is an amazing organization with welcoming staff. The new building fits the environment that Choices sets for their clients. It welcomes you and provides comfort no matter what services you are seeking. Many people are shy about their own reproductive health, I know I can be, but at Choices I've always felt it was a safe space to ask questions, be informed, and receive services without worries about my privacy. The Memphis community is lucky to have Choices present and active within the community. Keep the movement going!

The staff are so nice and accepting. I am glad I decided to come here for Hrt. The building is super nice and clean.

I cannot say how grateful I am to the whole Choices team. They were nothing but kind, professional, considerate and non judgmental. I came in for a consultation, was greeted by everyone I came across. My consultation was easy to understand, and all my questions were answered. We spoke about finances and I really feel like they put their the person before anything else. My appointment was delayed due to inclement weather, but I was rescheduled right away and had no issues coming in. The way you treat someone really makes a difference for me, no matter where you go, and Choices was that one place where you truly feel listened to and advocated for, as a patient, I highly recommend them. Thanks to all the Choices team for going the extra mile, and for empowering me and me decisions.