April Newton

Review of Choices. Memphis Center for Re...

I wasn t going to leave a review but something jus...

I wasn t going to leave a review but something just told me to. I didn t even have a service done for myself and ended up having to pay $50 of my own money to this facility because they have poor communication on their end. My friend went in for an abortion on Feb. 5, 2021. The night before she had spoken to a woman that said if she arrived with about $50 less than the amount originally agreed upon they would cover the rest. Due to that employee not filling in the other staff there was a mix up at the register. And even though I was told I would only be charged for the agreed upon amount I was handed a receipt for the full payment. And there were no strides made by the employee or manager to try and clear things up. They claimed the woman had not shown up to work yet so they were waiting. But I didn t see any phone calls made to clarify anything. I was told they would work on getting my money back when I returned but my friend was in so much pain, and I had her son so there was no point in spending an hour arguing.

It just felt very like we already got your money so why should we care? And for a business that focuses on caring for women in tight situations they were everything but understanding. I wish I remembered names so I could be more specific. But yea, this Choices is not it. I was allowing my friend to use my card because she doesn t have one. And I felt really taken advantage of. If I explain to you you took MY money, I m not the one getting a service done, there was a $50 less asking price, AND that my friend does not have $50 just lying around but you re still arguing about returning MY money. You re clearly not trying to listen or dissolve the situation. You just want to get paid. And these are the people we have to trust to help us...? Terrible. But what s new?

I will give a s/o to a worker Olivia. The first consultation she was the one to help and she was the energy I was expecting from the rest of the staff. Bummer.