4 years ago
The Casino is nice and kept clean, the Chocktaw In...
The Casino is nice and kept clean, the Chocktaw Inn is in DESPERATE need of a massive renovation however. The Inn is not cheap and everything about it is old, rundown and they need to separate it better from the casino because the HVAC system is connected and the entire in and the rooms smell like a casino. The carpet, fixtures and paint is all outdated and not much above a Motel 6 at this point.
Put in sliding doors in in the entrance and hire more front desk staff! Put in card readers at every door that work and just maintain the pool area with more shaded areas and get all the hot tubs/whirlpools working, it is a nice pool area, just not maintained or shady enough to enjoy.
The staff are ALL very nice throughout 100%. We will definitely stay in the Spa Tower from now on though. One last thing, it would be nice to have a less formal style 24/7 coffee shop with simple menu items - more like IHOP or Chili's. The Grand Cafe is not working, it is expensive and the food is not that great ( I had two very bad breakfasts!), but Katie at the Grand Cafe is the BEST!.