ChicagoSUP Reviews

Scammers! Liars! A few years ago I booked a group SUP. They called me and cancelled because it was raining/thunder/lightening/the works. An hour or so later the weather changed (yay Chicago!) and was sunny again. I had already cancelled with my group as it required several to leave work early or come in from the suburbs.

They REFUSED to refund me our deposit. Then when I made a claim with my credit card company they lied and said I was the one who had cancelled. SUP one offer was to rebook the group for a later date...but there was only a week left in the season and of course that wasn't possible! They refused to return my calls or figure out a solution.

Horrible business practices.

Sunrise paddle is just amazing!
Omg, I just LOVED the sunrise paddle with Kirsten! It is such a special way to start the day and I felt so energized.
Big thanks to the amazing Chicago SUP team for giving me the perfect start in the day!

Super friendly, safety oriented, and good quality gear made for a fun hour paddle for an experienced paddler.

I give up. I was really excited to explore Chicago SUP and planned to buy an unlimited package. Rotten customer service. I was chastised for buying a service they weren't offering (then why is the web link active?) After I was placed on hold and then disconnected, I called back only to be chastised again that they were too busy to talk to me. Despite my initial experience, I rented a board, attempted to drive to their location and couldn't find it. I called again and was told to go to their website and Google the location (I was driving). No help with landmarks or where to park. I tried to do as I was told and after wandering aimlessly for an hour, I gave up and went home. Chicago SUP management, please get help for you overwhelmed customer service rep or find someone who can handle the job.

Kirsten, the main instructor, is a passionate leader in the Chicago SUP community and this comes through in the service and experience in renting a board and taking classes. Definitely go out and give paddling a try! It s good for all ages. I m hooked.

Chicago SUP is the best. My friends and I started off with a lesson, which I highly recommend. They ll teach you how to hold the paddle (it isn t common sense), several basic strokes, and how to stand up on the board. I ve been back countless times since- I m hooked. I ve done sunrise paddles (beautiful), a full moon paddle (equally beautiful), and learned from the amazing resident Pro in Camp Sup and privates. I recommend it all. Ian and the Camp Sup staff are very helpful!

Kiersten was a great instructor! My friend who had never done any SUP in the past, was standing up and paddling within 10 minutes of Kierstens direction.

Location is beautiful, price is right, all staff is super helpful, laid back and happy!

Id def go again, and im looking forward to a sunrise, and moon lit paddle next!

Much love to Chicago SUP!

Luved d paddle boarding...was doin for first time, njoyed a lot. I tuk a lesson. Instructor was good and professional. the location is best in chicago downtown I will say. I wil go again and again.

Highly recommend!!!

My husband and I had such a great time paddling. The staff was so friendly and helpful, and gave us great instructions. I had been a little intimidated by this sport before, but Chicago SUP made everything so easy and fun. We will definitely be back!

Stand up paddling in Chicago! That's cool, the prices are fair and the renting and paddling uncomplicated. However paying for a lesson might only be needed for kids or people who never absolutely have no clue about paddling, I expected some more instructions and information about SUP, not just a 2min demonstration how to hold the paddle, but ok...
Also they offer to take pictures and sent it to you (if you paddle with an instructor during the 'lesson')
Unfortunately they never sent me my picture, too bad and overall a bit disappointing.
Apart from that it's seems a great activity to do with friends.