Good experience here, fantastic location, quick check in, nice receptionist who was very helpful. Didn't try with the breakfast as my friend was vegan and they didn't seem too sure about whether there would be something she could eat. Clean. Plesant. Would recommend for an overnight.
Very bad, very expensive, very loud. Small rooms, small bed (if you are taller than 180cm), bad elevator, no restaurant, no bar, it's only on a good place in the city
Didn t even stay there, I cancelled and was charged the wrong price twice! Didn t apologise or care that it made me overdrawn. Now they are making the refund process very difficult and will only deal with it over email. Wouldn t stay there if you paid me!
I would rate this as no star if I could! Worst service ever. I get to hotel in evenings and turns out they gave my room to someone else so they took payment from and someone else. Manager was only available to speak to Via phone. bhalwinder made
Do not book this. They don t value their customers.
This is a amazing hotel with amazing staff would recommend to anyone travelling in Cheshire.
The location is great, 1 minute walk from the metro. Rooms are more than tiny. Breakfast is only tea and toast. The rooms are clean.
The pictures look better than the hotel really is. The staff is very sympathic, and I see a big advantage in the floors without a carpet. Nevertheless the bed sheets didn't seem to be completely clean. Some dust on the phone and other places. Besides that it might still be a good place to overnight in London in a very central and not so expensive place.
CLEAN AND PENTLY ROM NEW. NICE SERVICE. STORAGE OPTIONS IF YOU WANT TO TAKE A TOUR ON THE CITY. AFTER OUT CHECKING. SHORT WAY TO OXFORD STREET.
Stay was good and the staff were nice. The room is small, but it works as a home base. It fit a bed, a night stand, and a very small table and chair. Our room had a single pane window which allowed the cold to come in, it was okay though. The more nagative effect was the ability to hear everything outside, we were tired enough from adventuring that this didn't really pose a problem for us. Room was always clean when we returned.
Rooms where very clean,but very small as was the bathroom very aukward to get in and out of the shower
Good rooms, breakfast is embarrassing, staff is trying but create an uncomfortable atmosphere.
The staff where generally nice and one was particularly helpful. Room was tiny, but not uncomfortable. The biggest complaint is wifi. That was incredibly frustrating to deal with especially if you have work and emails to send to those you are working for and with. Therefore, if you are also doing some work while on vacation do not use this hotel. Wifi was hardly working in my room when it is needed very frustrating. Otherwise use it.
Clean Rooms, very friendly staff, weak breakfast...could be better. Would therefore also spend more money to get a better breakfast.
The internet does not work on the 2nd floor - back or front connection. The street facing room is too bright in the morning. The gap between curtains and wall makes it bright at dawn. The breakfast is ridiculous. All they could offer was cereal, fruit and yogurt. Not even the basic of eggs.
The staff is friendly though.
Was in a room that felt new and clean. Very quiet too!
Small rooms are equipped with everything you need and the location is excellent
The most well placed the least establishment in works, clean room.
Very basic hotel with few amenities, very clean and close to main areas
Location was good for the theatre. Our room wasn't ready so they gave us a different one but two attempts to get that right. For room only this was comfortable.
Pitiful place ....... arrived at 11am booked a double the Indian porter said he didn't have the room and he had a single
Saving himself by making a discount
I'm not a fichetto but 180 I'm dump of the hotel is not worth it.
Perfect location near the Primark and next to a subway. clean room. Beyond that there is nothing. I would certainly return
THE WORST HOTEL !!!!!
especially not to come in this hotel room on the 5th floor the elevator stopped at the 4th floor last floor to walk. The scorer stopped at all stages and is very very slow 4 floor 10MIN !!!! CRASY !!! The stairs are very dirty see the pictures! breakfast included menssonge includes 2 slices the rest and to pay joke !!!! the staff very unpleasant the worst hitel of london hostel its the best i am on (impossible to do worse)
If only the room wasn't prepaid!!! Worst hotel I've ever stayed at - which is a lot! 4th floor, no elevator! Loose electrical outlets. Moist several places in the room - ceiling, walls and floors. The windows can not be closed completely and therefore pretty cold and noisy!
Good standard for the price. The single room was a decent size by London standards. Included breakfast was also fine. Only thing that I found a bit tacky is the charge for luggage storage on check out day. I understand space is at a premium in London, but I'm of the opinion this should always be a default complimentary service, and is especially important for business travelers.
Well I wish I could give a first hand review of this hotel but I can t ~ because 29 minutes before the specified check in time of 3.00pm the Manager called me to say they were overbooked and didn t actually have a room available. This More
If you are just looking for a bed and a roof over your head then it is okay
Absolutely overrated, 0 stars would be fair. Too expensive for tiny and very old rooms. Had to queue for half an hour for bfast, totally unacceptable given the price you pay.
Stayed here on the 1st till the 2ed of April Started noticing bits all over my legs on the 4th. So must of been getting bit in my sleep. after doing research on beg bugs the most commen way for them to get it to your home is on luggage or from hotals. Beed bitten about 10 times in a week. and that is something that has never happened in my life time. Stay clear from this place
My partner amd i arrived to the hotel before the 3pm check-in time, however our room was not yet ready which was what we expected. We hoped to put oir luggage into the luggage holding area which was detailed online, however the "luggage More
Great location! The room is good for the price we payed. Could have used some air-condition or have available fans in the room.
I first got a room on the ground floor (g3). There was NO internet connection.
Everytime I complained about it the person said to me that they would find a solution. Nothing happened for 3 days. On the 3 day I got a hold of someone who was actually very helpful and switched my room to a room on the fifth floor with with excellent WiFi on the fourth day.
Very pleasant stay, friendly atmosphere, breakfast was enough for us, coffee is good.
Clean and good service, just the room at ground level could be improved
Some stuff great, some stuff terrible. It's a toss up.
WARNING: This Hotel cancel my reservation the night I was arriving letting me with no place to sleep when I was landing at 23:00 p.m. at London. They send me an email while I was on the plane (with no connection) on my way there unilaterally canceling the booking . Worst experience ever. Be Carefull.
1 transportation is very convenient.
2 breakfast is very simple, only bread, fruit, milk tea, coffee.
3 rooms are small and can't hold two boxes.
5 The underground is close to the pedestrian road and the road. The sound on the road is very clear. If you open the window, passersby can climb into the room.
This hotel is very expensive to the quality that offers. Rooms are very small and there are only 5 tables to take breakfast and you must tonwait for it. I will not repeat
I love this place. I work in London but live in Nottingham so I stay here a couple of nights a week. The staff are amazing, they can t do enough for you and for such a central location the rates are fair. I won t stay anywhere else!
Very nice room central London .Staff extremely helpful and pleasant, would stay here again
It is clean, neat. The rooms are a bit small but that's ok for a couple of days. The breakfast is very minimal
Absolutely awful. Rude staff. Room changed from double to twin. Bare wiring. Dangerous carpets. Very noisy. Lift not working. Just don't.
tiny room
-barely any room for luggage, but by moving the nightstand and dresser, it didn't become problem
floor is not carpeted
-it looked like the floor had not yet been finished
-"carpet" became detached off the floor exposing underlying material
toilet seat is too small for toilet bowl
For a moment, I gave them the benefit of the doubt, hoping these were some European-Style toilet seats where the seats are smaller than the bowl, but this cheap hotel obviously used the toilet seat of a small toilet on a larger toilet bowl
"Continental Breakfast" is lackluster
-a few slices of toast, butter and jam, fruit, milk, cereal and juices is not what I was expecting considering the price of the room
lift is under construction
-very inefficient lift, which can cause difficulties for physically disabled people to maneuver around
-takes forever to reach you and sometimes goes opposite way you wanted it to go.
no AC
TV and subsequent channels are nothing special
-Personally wouldn't have minded if the room had a smart TV because you can watch Netflix or Youtube instead of cable channels.
Bed is very comfortable and didn't make falling asleep hard.
-slept like a baby on these beds
Clean pleace great location could do with some small improvements
Good location,small room,a bit pricey..but then we are in London...
Poor service, unclean and staff very unhelpful i had a 3 month old baby with me as we booked it with a child and they had nothing for her to sleep in i.e travel cot also very overpriced for what you get I will not be returning.
Well planned, helpful staff. Be here with my mom and my 5 month old baby. Can definitely stay here again
Extremely small, but clean and cousy rooms. Breakfeast is without options to choose your own food (if included in price) You can order onlt english breakfast, but not anything else, if you have different diet.
Extra menu costs money.
Nice hotel stayed 1 night nice and clean and price was good would recommend and would stay again
Garbage Hotel
Go to who regret
This attitude is poor ... have put a good breakfast is also placed on the table a few days for the guests to eat ... I say you this hotel the guests try to fool you ... I speak
Good location but hotel a bit run down and soundproofing is nil (between rooms)
absolute disgrace - no tea and coffee making facilities as advertised on their website, tap, toilet roll holder, bath panel broken in bathroom, rusty patch in bath, mirror tarnishes, hole in carpet, badly scuffed skirting boards and furniture. Then to top it all we were woken at 6am by workmen in the hotel !
My advice ? - pay a bit more and go somewhere else !
The hotel would require general maintenance, excellent location for those who want to spend a weekend without great demands.
Small and beautiful hotel with the mark of history :)
It is comfortable but the elevator does not work and to climb three floors with suitcases is very complicated
It is a hotel near the British Museum. As there is elevator, it is easy to carry luggage.
As for the room, there is room for the space to open a suitcase to the last minute. There is an electric kettle and tea set but no fridge.
The room is cleaned every day clean and clean. Baths and toilets are shower only and there are no shower curtains or partitions, so the hot water splashes on the wash side and the floor gets wet, but if you wipe it with a towel for foot cleaning, the level will be manageable.
Amenity is shampoo, conditioner, body soap, body milk, soap. There is also a dryer. The bathroom and toilet are clean and comfortable to use.
Rooms small but functional. Great location. There's a lift to all floors and a basic (non cooked) breakfast included in the price. Staff approachable.
Tiny rooms. Shower didn't work. Staff isn't friendly. Very Central and reasonably proceed though
I stayed in a single suite and got a great deal staying here, which got them an extra star. The room I got was one that hadn't been renovated yet (the hotel and the street out front were under renos at the time of my stay) , but they had started, so there were holes in the ceiling of the bathroom, no sink grate, just an open drain for things to fall down, and no door handle for the do not disturb sign to hang on. Given the central location though, I feel like these were the concessions made for such a good price.
The front desk staff were friendly and helpful. The baggage check prior to check in was literally just leaving bags in the lobby.
Overall, not the best place I've stayed world wide, but for how close shopping, dining, and transit are in London, I couldn't really ask for a better price.
Great location. Convenient but room had unfinished parts. Cosmetic but still worth fixing.
Very affordable hotel set in the heart of London our room was lovely with everything you need for a short stay the only problem we had was at breakfast they have like 5-6 tables for the whole hotel which I believe can hold up to 50 people. I felt so sorry for the waitress but she was coping very well!
Very nice hotel, it is still in parts, so I saw that there are people who have a manual key to enter the room, and others like me, with a card. Very well located, one block from Oxford street and the subway. The only bad thing is the breakfast, it would be good if it is more complete and there are only about 8 tables, for a hotel of many people. The rest, impeccable.
Extremely small, but clean and cousy rooms. Breakfeast is without options to choose your own food (if included in price) You can order onlt english breakfast, but not anything else, if you have different diet.
Extra menu costs money.
Some of the reviews are really harsh, I would say, so I'm giving my objective view. I stayed for one night for work and I was very satisfied. This place is perfect for short stays. I needed a place where there was no noise as I had a very important meeting the next day. When checking in, I asked the receptionist if he could kindly give me the quietest room. He did so. So excellent customer service and front desk staff.
The room is small but impecable. Bed is very clean, and I have high standards. Old reviews mention that the rooms were dated but that was NOT the case. There's lift to access each floor. I also had the chance to peek at a double room in the basement, and it was the same as mine. Modern, comfortable and clean. I could see in the morning that they had a cleaning supervisor checking as well as normal maids, so the room is clearly up to standards. The shower was completely new, with both a top head and a retractable head for convenience with a powerful jet of water, which is much appreciated.
Breakfast is included if you book through the official website, although eggs are an extra cost, which is fine. The only downside is that the fresh fruit is not freshly cut but rather is a whole piece so you'll have to peel it yourself.
They've clearly made an effort to improve things here, and take previous feedback seriously so I can confidently give them 5 stars.
Feedback: Room doors make too much noise when closing and opening, so this may disturb guests at night, specially those who stay for work. Consider installing a system which reduces bangs on the door level. No noise from the street can be heard, so that's good. Keep prices the way they are.
the rooms are cozy and well kept and the staff are friendly, helpful and understanding for visitors like myself. free wifi and breakfast help make this place worth the money. only warning is don't take a room on the below-ground floor as they are very claustrophobic and will heat up quickly.
Uninterested staff, false information, unfinished rooms
I booked a double but the confirmation did not mention double anywhere. When I called the hotel I was asked to email them because they were busy dealing with customers and that I would be answered very soon. The response never came through and I could not get through to anyone on the phone despite a fair few attempts. When I arrived later that night I was told room was a twin and that the toilet was broken, and that the refund could not be authorised until the next morning because the manager had to authorise it. I had to book another hotel down the road which fortunately had a room available.
Nice staff
Dozy receptionist who was on her mobile while checked in
We complained about our view on the 4th floor and got a better room on same floor
Clean room nice bed clean sheets a nice room for the money .
Breakfast was basic but it was fine.
The hotel is so well placed for theatre land .
Overall , hotel was fine e for 1 night stay
Ov
Small but very comfortable rooms, hotel staff with excellent service consciousness, great location. In one word I liked ...
RUN!!! I did a lot of trips and see a lot of hotels. And I can be sure it's the worst.
We were in a room under the ground (floor - 1). How can it be possible??
At 6am you can start to hear noise. Why? Because near the room it's the place for cleaning women who but all there stuff in the corridor. You want to leave the room you can't, you don't have enough place.
Breakfast really small almost nothing to eat. Only ham, cheese and classic ( tea, coffee, toast). The place is small and full really fast and we have to wait. It's open at 8am really late. Come on be smart open it before 8am.
If you hesitate with another hotel, don't hesitate chose the other hotel.
cheshirehotel.co.uk
