4 years ago
I had a terrible experience....I had called previo...
I had a terrible experience....I had called previously to check what were the rules and regulations before taking an hour long drive with my family To the water park... a young lady answered the phone she told me that they had a 350 capacity and after I asked if they were at capacity she said no they would ve let her know ahead of time. Okay so we took the chance hoping when we got there it was not at capacity. As soon as we got there we went to go buy our tickets, the person at the ticket booth asked for our ID and if we were county resident...... (this is where it gets interesting lol) we were so confused we said we had called ahead of time and nobody told us about that very important information all they told us was the limit. So the young lady went to get her manager and he says the same thing to us. So now the young man (manager) went to get his general manager, we explained to her (General manager) nobody told us this information when we had called cause if we would ve known we would not have drove an hour and went else where. She told us to wait outside and that she will call the mayor to see what he said, so we waited very patiently to see what was the verdict..... well 10 min later we see two cop cars approaching us ... we were so confused my husband was confused also cause he is a DC officer... the general manager never called the mayor she called the cops on us..... we were very polite to her and she told us to wait for what?!?!? So she can call the cops???? I never felt so humiliated and discriminated in my life ( my whole family is Hispanic) all she could ve just said was no sorry we can t let you in and we would ve gone our way to go elsewhere . The cops was even confused about the situation cause it did not make no sense why she called the cops... anyways as we were leaving the park to go to our car the cops stopped us and said hey you guys she said it s okay for you guys to go in ...... what?!?!? After she called the cops on us and humiliated us in front of everyone we obviously turned down the offer...... but never again! I would write the general managers name but I will not stoop down to her level.