CharityNetUSA Review

We have used CharityNet for the past 4 years to complete our non-profit 990. They are quick to respond and friendly as if they were a part of our team. CharityNet is thorough in their knowledge and have always completed our 990 on time. One year when we were running late in getting the tax paperwork to them, they graciously submitted an extension on our behalf. We have been pleased and will continue to use them in the future.

The BizCentralUSA/CharityNet USA team is excellent. They orginally assisted us with the 501(c)(3) organization then later with the IRS Form 990. Both services have been excellent.

CharityNet USA has been a great help to Integrity Florida. We always find them to be very professional and their work is top quality.

I was very impressed with Hector Guadalupe. He was knowledgeable and very helpful throughout the entire process. Charitynet helps to make this process less intimidating.

Do not hesitate to use their services! Ron, Ashley, and Melanie helped me navigate a long and arduous process of filing my financials, established compliance and regulatory issues for my 501(c)3. Not only was their fees fair but their service is UNMATCHED in their Customer Service. They go above and beyond to answer questions to ensure you are absolutely clear of a thorough understanding. I have over paid and been used by professionals for services that BizCentral and their subsidiaries do a far better job than any professional out there asking for thousands upon thousands of dollars to do the same work and zero customer service! You will NOT regret using BizCentral!!

I have been working with CharityNet USA for five years. They are very professional and I would recommend to anyone. Melanie Swift has been my primary contact for the past few years and she is great!!!!

This company is the best they helped me to do the fundraising and the website of my npo very professional and the price is affordable

I'm dealing with CharityNet USA for over 2 years. Nothing but praise for their professional service, attentiveness and willingness to help with any issue related to our Foundation, the Flying Angels for Mothers with Kids. Special thanks to Ms. Maria Caballero - Nonprofit Service Manager, for her outstanding job. She and her organization deserve a perfect grade of 10 for their business conduct.

To whom it may concern, I am Rev. Yves Gerard, the CEO and Founder of Levite Missionary. It is with sincere gratitude that I take the time to evaluate Charity Net. I want to let anyone that is involved in Ministry or other business sectors that it was a wonderful experience working with Charity Net. They develop and maintain professional relationships which perceive to professional, and ethical standards aligned to excellent work and customers expertise. Charity Net have the knowledge and skills required to meet all business need and resources of accomplishment. Charity Net maintains professional boundaries which build rapport with clients to earn their trust, confidence and respect. They show that they care, and they pay qualities times to respond to my church s need and they make me feel comfortable and respected in continuing doing business with them soon. I want to recommend their services to anyone that is new in Ministry and other types of Business-related environment. They connect positively with me as a client, and the service that I receive is excellent. I have received active collaboration with their team and the service was pleasant to the point I take these minutes to write that simple review about their service. Sincerely, Rev. Yves Gerard CEO, Founder Levite Missionary Church.

Very easy to work with. The staff displayed extensive knowledge on the subject matter and provided a lot of key insight. Highly recommended!

CharityNet USA, I believe is one of the best Nonprofit services in Orlando, Florida. Our ministry has been using them now for the past 13 years. I love the company and their staff. Maria Caballero, is amazing. She is very hands-on and patient with her clients. I would highly recommend their services to you!! May God Continue to Bless CharityNet USA.

Brenda at BizCentral was amazing. She walked me through so smoothly. I recommend them to anyone.

This is a great company for starting a 501c3 non profit . Maria Caballero is a fantastic manager . She took time to help me prepare all my forms and walk me through the things i didn't understand . Maria answered all my questions and always returned my phone calls . I would definitely recommend this company to everyone

As a low tech person, who needed the help of a high tech person, I want to give a 10+ rating to Maria Caballero, who when out of her way to help me with necessary paperwork! GO BIZCENTRAL USA!!!

I have been using charity net USA for almost 10 years, specifically with Melanie swift we always happy with the service, the greatest service ever.

I was looking for a company to help me with my paperwork to start my Christian Non-Profit. I came across CharityNet USA after researching other companies that were not BBB certified. CharityNet is all I ever needed! Super professional, very helpful, and very qualified to complete all my necessary paperwork.

We have worked with these guys for many years. Their prompt and courteous staff is always a site for sore eyes. Maria always goes above and beyond whenever possible when needed. It is a pleasure to work with such a wonderful and professional company.

When I first reached out to them Cris took the time with me to answer all of my questions and then once I purchased the package Gaby took over and did a wonderful and timely job on getting it all done in less than a week. Ty so much for helping me start my private foundation.

FYI: I am pleased to compliment the staff at Biz Central USA and in particular Maria Caballero, the Nonprofit Service Manager. BizCentral has handled all the reporting for my non-profit organization and has continued to provide outstanding assistance with the ongoing reporting and general paper work as required. I have highly recommended BizCenter to my business associates as the best nonprofit business consultants.
Bernard von NotHaus
Founder and Managing Director
Cannabis Spiritual Center
Malibu California USA

Jennifer Nelson worked on my mom's non-profit case, Ninee Children's Foundation, and it was such a pleasure doing business with her.

Exceptional customer service, with a lot of personal attention.

Thank you, and a no-brainer, in a plethora of options.

It is my pleasure to share my experience with CharityNet USA/Biz Central USA, the professionalism and attention to detail to our foundations needs was truly amazing. Each member we spoke to was versed in our foundations approach and the advice provided exceeded our expectations. We did not run into any obstacles with the State of Arizona or the IRS with regards to our non-profit 501c3 application great experience, thank you Team Biz Central USA and a special shout out to Jennifer Nelson!
Samantha Garcia
Founder and President - GK Foundation, Inc.

March 5,2019
NCC Caregivers INC

Maria Caballero is the Quintessential Non-Profit Service Manager .
Walking me through the entire 501 c3 process like a Boss .
We are thrilled with Maria s exceptional performance.
Thank you BizCentral USA and Maria Caballero for your Excellent work !
M.Lisa Blum
Executive Assistant

I was fortunate to be able to work with Marisol Cruz, David Vallejo and Hector Guadalupe. All three were extremely helpful and eager to assist me. Would definitely recommend these guys.

I was fortunate enough to have Brenda Jimenez assigned. She helped me every step of the way and was so sweet and caring. Thank you very much Brenda! Also, the website looked good. Thank you Angel for assisting us and making the website look exactly how we wanted it. The only reason this is 4 stars and not 5 is because of the poor experience with consultant Leslie Hege. Communicating with her was very difficult and the paperwork had mistakes or were incomplete.

Great company! They help non profits every step of the way from the beginnings. Give them a call and see how they can help you!

October 31, 2019
Hello Brenda
Just wanted to let you know how happy we are with the services you company, BIZCentralUSA, provided to get our newly found nonprofit educational organization The Consuelo I Aguilar Scholarship Foundation in memory of our daughter up and running. I approached you on July 19, 2019 to help us get our 501-(c)-(3) status and by August 22, 2019 we in fact received our Letter of Determination granting our organization the 501-(c)-(3) status. It was a pleasure working with you and a relief knowing I could call you with any questions or concerns that I had at any time.
The wonderful part of now being a nonprofit educational organization with a 501-(c)-(3) status is that in less than a month after receiving the Letter of Determination we were receiving assistance from one of our local casinos, my financial broker and my car and house insurance company. Their generous contributions will just about cover the expenses for a special dinner event we will be hosting for educational scholarships.
Thank you once again for helping us attain our dream.
Mario Aguilar
President
The Consuelo I Aguilar Scholarship Foundation

I originally used CharityNet USA to assist with creating my first non-profit organization a year ago. The customer service was good and the paperwork was approved by the state and IRS with zero issues. I ended up needing to change the name, the state in which the headquarters is located in and added services to my existing non-profit. I called CharityNet USA to assist with my non-profit needs and did not receive the same customer service! It took almost a week for them to even submit me an invoice for the charges and another 5 days for Leslie to even start on my case. Leslie (the representative assigned to my case) did not take the time to speak with me to ensure that she fully understood what is that I needed changed and what my goals were with my non-profit. In my opinion, CharityNet USA is suppose to be the experts, therefore, they are suppose to help their clients avoid any pitfalls and to ensure all their needs are met in a timely and professional matter. I also experienced a wait time of 1 month until I received my revised documents that contained numerous errors! I called to speak with Leslie's Manager, Maria whom by the way could care less about the subpar customer service and work her subordinate provided. Maria didn't even apologize to me nor did she try to figure out how rectify the situation. Her response was that Leslie will reach out to me by close of business today. I even reached out to the Director of CharityNet USA and his response was that the order was submitted wrong in the system because Leslie didn't even submit the forms to dissolve my non-profit in the previous state that is was registered in! The Director also was continuously hesitant to hand my case off to another consultant due to Leslie's incompetence because he "Didn't want to have to pay another consultant"! How is that my problem?!?! A business is suppose to go above and beyond to make sure the customer is satisfied with the services that they receive because they are paying for a service that a business agreed to provide...and in this case, the service was not provided! The Director also promised that another consultant would give me a call the next day and it has been 3 business days and a new consultant has not reached out to me. In addition, I spoke with another company in my local area and together, we confirmed with the IRS that a new 1023 along with the $850 IRS fee is not required in my situation. However, CharityNet USA had me setup to file a 1023 and pay the $850 IRS fee! My advice...stay far away from this incompetent company! My personal experience has not been a good one and I just want to warn people before they waste their time and hard earned money on a company that does not value its customers.

CharityNet USA is a great company. They do not offer their services based on your pay and end there, they follow up with you without further invoice to ensure that you succeed in your project. With experience service consultants like Gabrielle Salmon, CharityNet USA is the best place to go for any services as far as non-profit creation and management is concern.

For the past three years Charity Net and Melanie have walked with me and my non-profit, Bouquets of Kindness through every step of the process. From starting the non-profit to filing my tax returns and more. I feel safe in their hands! They are always just an email or phone call away.

I am Director of Development for a non-profit organization in Jacksonville, Fl and we first contracted CharityNet in 2008. They provided assistance when we applied for our 501c3 status. This is where I first met Melanie Swift who guided us through the entire process, submitted our application and we were approved with our first submission.
We just celebrated our 10 year anniversary in 2018 and CharityNet and Melanie is still our "go to" when we did our first annual report 3 years ago and now she works with me on some of our grants. I recommend CharityNet all the time especially for new non-profit organizations. CharityNet and it's staff are very professional, responsive and knowledgeable, Especially, Melanie Swift!!

Gwendolyn Owens
Director of Development
Don't Miss A Beat, INc.

I've been using Charity USA for about 5 years now. Melanie Swift is the greatest. She puts up with me as I have no clue what I am doing. Wouldn't trade her or Charity USA for the world.

I have been using Melanie @ CharityNet USA for all my Non-Profit needs for the past 12 years. she has been the best. This Company deserve more than 5 Star.