CENTURY BMW Reviews

Our salesperson Ryan made our vehicle purchase a pleasant experience. All of the employees we dealt with at Century BMW were friendly and helpful. Would definitely consider purchasing another vehicle at this dealership!

BEST car buying experience EVER! I worked with Baynes and couldn't have been happier with my car, the price and customer service. It was well worth my drive from NC. Thank you so much!

Excellent customer service and the best price I could find in the region! I am looking forward to my new BMW i3 Range Extender for the next few years!

Bought a used suv. Tire looked defective three weeks after the sale. They looked at it and replaced it with a brand-new tire no questions asked. I was waiting for some kind of rebuttal about the tire but none. Just can we buy you a new tire please!! Love this place

They were very friendly. They do not negotiate on car prices. However, the prices are good.

Thanks to Lacie Pattle and Dustin Ferris I had a great experience leasing a 2015 BMW Z4 this past week. The deal was a little complicated due to negotiating a deal via the internet for my daughter
living in Atlanta and me in Florida. I flew up to Atlanta, picked up my daughter and drove to Greenville. Everything turned out an discussed and the lease turn in and new lease went very smooth. Next time I'm in the market for a BMW, Century will be first on my list. Everyone we had contact with at Century was very friendly and professional. My daughter has had a smile on her face from the time she drove out of the delivery stall. Great little car.

The Salesman (Baynes) and BMW Genius (Andrew) have bern very service oriented - listening to my concerns and attending to any issues that have arisen. 5 stars! Thank you for your help guys :)

Good cars new but used one are pricey to maintain.......

Great service, courteous technicians. Quality operation in all respects.

We just purchased a 2019 Mini Countryman at Century BMW. Our salesman Baynes Norton was very helpful and knowledgeable and was a pleasure to work with throughout the whole process.I would recommend Century BMW to anyone that is looking to purchase a vehicle. 5 stars..

Excellent experience with the whole team and especially Don Mills at Century BMW. Informative, timely and professional. Nothing but positive things to say about my entire experience.

Jim Rohrer is great service advisor. Explained fully a recent notice I received on direct connect. Showed me how to reset my low tire pressure indicator. Makes sure the service is done right and on time. He is the reason I buy my BMWs at century

I recently purchased a vehicle from Century BMW. Dustin and Hyder walked me through the whole process seamlessly. I was shown all the features of the car that were important to me. I never felt rushed when making my decision. Great customer service.

Hands down best dealership ever! Justin aka the amazing salesman was very knowledgeable and fun to work with . Boy deserves a raise and bonus for being awesome. So happy with my x5 will purchased in the future !!

Compared to other BMW stores this place just doesn't seem to stack up. Customer service is lacking in pretty much every way. I would rather drive my car to another place for service. Which I actually did.

Buying a BMW from Libby Webster is one of the best car buying experiences I've had. She is an exceptional sales person at this dealership. She is efficient, knowledgeable and very experienced in handling the car buying process. The dealership itself has a very cordial atmosphere and Chad the General Manager is a very hands on executive who knows the customers. His involvement in operations is certainly reflected in the high level of professionalism that the dealership displays. Pricing is right and the process is easy. A win for all!

Excellent service on time gave me a car for my need.Bonnie email me in a timely matter. She is Excellent manager keep up the good work thanks again.

Great customer service! I met with Bonnie and she was clearly experienced. She knew exactly what to do and made sure we got right to it.

Service was exceptional. Appointment made and vehicle taken in on time and work completed in less time than anticipated. Staff was friendly and accommodating. Facility was clean and welcoming.

I don't enjoy the process of shopping for a car. However, at Century Mini it was overall a great experience. There were a few snags in the beginning with selecting a vehicle, but Debbie Bright was so helpful in resolving the situation. She ended up finding me a great car!

They forgot to close window while doing carwash,,,then didn't really say sorry,try to blame on me,that I didn't close window

Quality service for our BMW. Regular updates on vehicle status. Honest.

I have a bad habit... buying cars. As a result, I probably get to experience car purchasing more than the average person. Over the past 10 years, I ve had the opportunity to see the good, the bad, and the downright ugly side of car dealers. Well, rest assured... Century BMW is among the GREATEST I ve experienced!! There are a few reasons I drove from Atlanta and back, to buy from them: pricing, customer service, and overall professionalism. Pricing... I got my car for thousands less than any other dealer in a 500 mile radius. That s the cake of it... now let s talk about the icing. Customer service... the sales and delivery team I worked with (Ashlyn Johnston, Steven Klein, and Nick Gubitosa) were seriously a joy to work with. They were always pleasant and light-hearted, and always made me feel like they were doing their best to meet my needs, every step of the way. In addition to helping me negotiate pricing before I arrived, they stayed late for my arrival and never made me feel rushed, even though we were the only ones in the dealership hours after they closed. Professionalism... this team s professionalism was clearly led by Dustin Ferris, New Car Director. Even when we had uncomfortable moments in negotiations, Dustin was always a shining example of professionalism and worked hard to establish my trust. This is all very difficult to do with an out of town buyer (not enough time to establish relationships), but they pulled it off effortlessly and allowed me to negotiate and purchase my car flawlessly in 2 days. Even if you re not in the market to buy a car right now, do yourself a favor and get to know this team. You d be hard pressed to find a better group of people and a better car buying experience in the southeast!!

Grossly unprofessional. Called to inquire about a vehicle on Saturday and was told that it was still available. I was unable to get there before they closed and set up an appointment for Monday morning when they opened. Provided the rep my name and phone number and appointment time. When I arrived for the appointment, I was told someone was already "looking" at the vehicle by a rude and aggressive sales rep, and I could wait to see if they were going to buy it. I declined and advised I wasn't interested in doing any businesses with them because of the miss communication. While driving away, I could see the rep speaking to his (what looked to be) manager, throwing up his hands and ranting about me.

They do not do what they say, have bad apple sales reps, and I will not consider them for any future business. I do not recommend this dealership and can only imagine what the transaction would have been like if I was given the opportunity to purchase the vehicle.

Probably a blessing in disguise.

Professional and courteous staff. Always top notch service! Kaleb was fantastic to work with (as always).

My experience was excellent and superb service. Will most definitely take my car here for all its needs in the future.

PArts department never answers the phone or returns messages. When you ask for a manager they are conveniently all out of town. Hope you never need a part for your bimmer

I was very pleased to again have my car serviced and repaired here at century bmw.Very professional and knowledgeable group of people here.I feel confident that when i bring my car here that it will be fixed and also in a timely manner. They are a blessing to this upstate.

I just had my X5 in for service after tire trouble on the interstate. Jon was super helpful and communicated well with me to get my car all fixed up again! I really appreciate them over at Century BMW!

I had a very good servicing experience with Century BMW in Greenville. Specifically, Jim Rohrer did a great job reviewing what I needed and making sure everything was handled quickly and completely.

Good, friendly people trying to help their customers!!

We had a great experience at Century BMW. Pat Lennox helped us with a new vehicle. Thank you Pat & the rest of the Century BMW sales team!

Professional, quick, and thorough service visit and they even looked into a minor annoyance for me. No complaints about the service visit.

These guys are a bunch of Bo Bo's. I special ordered my first BMW from them and it was a horrible experience. The sales person couldn't answer most of my questions without having to ask the other sales people and he even told me that certain features on my car would be standard only to find out later that he was wrong. After I placed my order they gave me a delivery date and then called me 2 weeks prior to delivery to tell me that they couldn't locate the car. I believe his words were "I know it's on a boat somewhere." If you're a very particular person when it comes to things like this and you're planning to spend a good deal of money on a BMW, this is not the place to do it. Greenville is not the place to do it. Go to Atlanta.It's worth the drive and you'll be glad you did.

Good service. Professional and quick. Went in for a recall appointment and was out in 40 minutes. Was very pleased.

Bonnie's customer service is top notch as always. Thoroughly communicated and easy to work with. Everything was fixed right the first time.

Bonnie was really nice, she helped me through the whole process of trying to figure out what was wrong with my vehicle. She was very empathetic and easy to talk to.

A few months ago my then 2017 BMW X3 that was bought in Charleston SC needed to be serviced. I was assigned to Caleb in the Service Department who took immediate charge.With friendliness and speedy efficiency he had my car taken car of on the spot without lengthy waiting for an appointment.
To make a long story short, this courteous customer attention mad me return to the dealership when it was time for my new BMW X3.

For the first time looking for a new car was a real pleasure. Besides driving the new car the friendly reception at the Dealership made the experience the more enjoyable.
From the begin to the signing of contract I was privy to the excellent attention to every detail both by Sales consultant Don and the executive Sales Manager.
For your next car, check out Century BMW you will not be disappointed.

The svc team at Century always exceeds my expectations.

Missed being able to have a cup of tea while I waited, but Bonnie was great and the service was quick.

Known our salesman, Bob Whiston, for years. Always had and still maintains an extremely ethical and detailed approach to customer service and sales. He got to know the need and filled it. Walked through purchase options and car systems patiently and thoroughly. Truly enjoyable experience!

It is always a pleasure for getting my car
Serviced!

Excellent service from Jim and the service team. Getting me a loaner for the day was greatly appreciated.

Service is very expensive, even compared to some other BMW dealerships.

I have been a Bmw owner for 12 years, and I love my car, love everything about my car. In the past service at Bmw was outstanding, which is why I purchased a second Bmw. But you really need to work on the service. Car not ready when promised, no updates from service advisor, no returns calls, when I bought my car had questions for my salesperson, left voicemails never got return calls, same goes for service advisor. I expect better from BMW, but truly disappointed now. Service has gone down in the past year. Please work on it.

Summary: Purchased a certified vehicle from Century BMW from out of state, and my overall experience at Century BMW was great. Price was very competitive. My salesperson, Baynes, was excellent and happily stayed past 7PM (Century BMW's closing time) to show all the features in the car.

Pricing:
For the certified vehicle that I purchased, Century BMW had a no haggle price because the vehicle was already advertised with an extremely competitive price. In fact, the certified vehicle I purchased was advertised as the lowest price in the nation for the model and the options that it contained. The price that Century BMW advertises is the price that you will actually pay (obviously excluding tax and fees), and they do not have any hidden fees. They also do not advertise their price with rebates and incentives that you will not qualify (unlike many other dealers who advertise their prices with all incentives and rebates). Speaking for my experience, Century BMW's competitive price removed the long and annoying negotiation process.

Salesperson:
My salesperson was Baynes. Throughout the entire process, he did not hide anything about the vehicle and was upfront about anything that I needed to know about the car. The best thing about Baynes that was notable from other typical dealers is that Baynes does not try to convince you into buying a car. Unlike dealers who talk too much and pressures you into buying a car, Baynes instead gives you all the information that you need to know and allow you to make the informed decision on whether you are interested in purchasing the car or not. One amazing thing I noticed about Baynes is that his mood does not change whether you tell him initially that you are just looking or later tell him that you are interested in actually purchasing. To me, this was exceptional because it let me know that Baynes will try his best to give you a great experience and provide honest information regardless of where you stand as a customer. He was more than happy to stay past Century BMW's closing time to help me and did not show any foul mood that he had to stay late.

Very friendly and helpful staff. Took care of all issues I had. Washed and vacuumed the car to show room perfection. Walked me to my car.

The whole sales team at Century Mini took care of me when I leased another Mini with them.
Great team work and Kevin (salesperson)was super efficient with the paperwork and timing of whole transaction. It never felt like I was waiting!

Century BMW provides me with top notch, professional service with the added magic of Southern hospitality. I ALWAYS sense that I am well served by serious professionals who are working with my best interest at heart. BMW services are pricey, but you cannot escape the fact that you get what you pay for. They have a great team in place. Congratulations!

Great experience! Excellent customer service! Great team of professionals! We arrived close to the end of the business day and everyone we encountered took their time, answered our questions and never made us feel rushed. Before we left with our new car a "BMW Genius" went over all the aspects of the car. This is our 3rd BMW and our experience at Century BMW was the best we'd ever encountered.

I noticed that the glove box/dashboard was broken in my X5 BMW one week after purchasing it. BMW service dept fixed it NC after investigating it and handle this issue very professionally . The service was quick and very pleasant . Thank you BMW

Damaged rear window was replaced in only one day! Service Advisor took care of all details - even contacted Insurance company to verify my coverage with them My vehicle was returned very clean and vacuumed.

Very pleased with the service.

Great experience. Friendly staff. Not pushy or overbearing

Over all excellent experience! My husband and I bought the X6 recently. We loved the car but it was the friendly service with David Redding that made us choose to do business with Century BMW over many other cars and dealerships we liked. Our BMW genius was Andrew Carter who did an incredible job making sure we were completely comfortable in our new car before we drove off the lot. He spent a lot of time making sure we covered all the details and there wasn't a single question he couldn't answer for those of us the aren't as technology savvy. From sales to finance to technology support, this is the place to do business! They have definitely earned mine for now and years to come! Thank you to all who made this buying process enjoyable!

We just purchased a new X5 (our 2nd BMW) and the experience couldn't have been any better. We dealt with Shawn Vallini and he was awesome. I would highly recommend this dealership to anyone looking to buy a BMW.

Best experience I've ever had in purchasing a new car in 55 years The lady I dealt with, Libby Webster, was beyond outstanding. Her charisma and ability to quickly establish a trusting relationship was even better than the car, and that is really saying something. See Libby if you want a BMW. There is no one better!!

The staff at Century BMW were very helpful. I appreciated receiving the status updates via text.

They acted like they actually own my car. They were very courteous and concerned and were detailed in the care concerns for my vehicle. Service isn't cheap but then again neither are BMW's.

The level of service is commensurate with the quality you would expect as a BMW owner.

Our experience with
Century Mini was out of this world. Kevin was the best car dealer that we have ever dealt with. Would highly recommend this to anyone looking to get a Mini or BMW.

Izzy and team did an excellent job. Above and beyond. Thank you for top notch service. 5 stars.

Nick was my service advisor and he was able to take care of of my covered maintenance, have the tires inflated and have the car washed even when I had just made the appointment 2 hours earlier!! Great service!

By far the best bmw dealership within a 150 mile radius of Asheville N.C. bmw of Asheville is a joke Hendrick bmw don t go there unless you want a wrecked car and Grayson bmw yeah go there if you want to be showed 15 cars that you don t want then be told that your just pulling their leg when your trying to make a deal . Century bmw has my business from now on . Fantastic dealer to work with and the sales team is wonderful. My best advice is to drive right pass all these others and go straight to century!

Chad,

Just leased a BMW X 1 from your dealership....Ryan Lassiter and Al Gray were the difference in helping us make the decision...

Nice Experience,

Mike

Just bought a beautiful X5 from Matt and Ian! They were wonderful to work with and made my car buying experience seamless as they were very upfront and customer service oriented. I would recommend everyone to buy their BMW from Century in Greenville!

Brought car in for routine service and break work. Took care of it with no issues. Courteous and friendly staff.

Everything was done as requested Jim R called about the one item I wasn't sure about and he told me what it was and they are fixing it. The reason to buy from Century is your service. Jim R is the absolute best!!!! He makes service Great

James Rohrer really took care of me. He helped me understand what my car needed to function at 100%. New wiper blades, oil change, new oil and engine filter, new O2 sensor, they cleaned my car... ... all for free. You just can't beat that.

I arrived here a few minutes early was received and the few questions I had answered. After a wait for completion of the work, I was walked out and after being sure all was ok, sent on my way. I wish all visits were that trouble free

Chad and Nate were both very helpful, efficient and accommodating. They gave me a great product at a great value

My experience with Century BMW, specifically Chad and Kristi, was top notch. This is the best experience I ve ever had buying a car! Chad found me the exact vehicle I was looking for, and made the entire process a breeze. Kristi was extremely detail oriented, patient and attentive as well. I can not say enough good things about Chad and Kristi, and this dealership. Would give more than 5 stars if possible. Thank you for the most excellent service!

These guy's are very helpful and worked hard to get me in my car

Kevin Klocko a great salesperson who provided an excellent buying and trade in experience at Century Mini!

I had a very good experience. I did not make an appointment, but Kaleb Ballentine took very good care of my issue. The vehicle was serviced in the time promised and Kaleb kept me informed every step of the way either by phone or text.

Amazing staff!! Tino, really took the time to make our experience well worth it! Thank you! I would recommend him to anyone that is looking for a new car!

Visits to century mini for service are always a pleasure. Bonnie makes sure my every need is met.

Excellent customer service and great support. Very informative and helpful! 10/10 recommend to anyone looking for a used or new vehicle.
Was helped by Ryan L. , He helped me and made it a very comfortable experience.

Easiest transaction I've ever had for an automobile. Their website rep was competent and I arranged pick-up via phone and everything worked perfectly to schedule. When I arrived in SC, my salesperson picked me up at my hotel. All my questions were answered honestly and quickly. A pleasureable dealership to work with.

Got my BMW X1 3 years ago and the service I have received since then has been fantastic. Jim Roher has been my service rep the entire time and has been fantastic. Very helpful and professional at all times.

Work was completed in less time that they thought it would take and I was on my way.

I brought my car in for service at Century BMW in Greeneville SC for several things that needed to be done. The work was completed just fine. Nick in the Service Dept. was very helpful.

Bonnie scheduled my appointment and got my Mini Countryman John Cooper Works in for diagnostics on time. After the first round of issues were cleared up, a new set of codes fired and I had to go back. I was not looking forward to a 2nd visit in 2 days.

However, Bonnie and her team of techs quickly found the 2nd issue and a solution. Now my Mini is running like new.

Thanks to the team at Century Mini for being capable, down to earth advisors!

Very fast buying process. Quality used car selection and a great sales team. I would recommend Century BMW to anyone looking for a new or used vehicle.

A very good experience. Our salesman was
Absolutely great. Pat was very knowledgeable about the BMW cars. Everybody one was very nice and helpful.

I purchased a used vehicle that had just been traded in from Century and the process was smooth. Don and his manager (missed his name) were great. The Infiniti had just been traded in and was still being cleaned up. I was the first to set up a time to see and drive the car there were multiple other inquiries, some offering above asking price. They honored my appointment and the listed price. Once there I was in and out in under 90 minutes, which included the test drive and the fact the car was still being cleaned up. I can t speak highly enough of their ethics and service. I wouldn t hesitate to visit century again!

Everyone at Century was super nice and helpful. It was a very good car buying experience.

Having Jon Shaffer as an advisor is awesome. He gets everything done the 1st time.

Thank you for excellent service for my 335i convertible! I appreciate the knowledgeable service staff at Century BMW!!

The items of concern were handled extremely well and expediently.