J

I have a bad habit... buying cars. As a result, I ...

I have a bad habit... buying cars. As a result, I probably get to experience car purchasing more than the average person. Over the past 10 years, I ve had the opportunity to see the good, the bad, and the downright ugly side of car dealers. Well, rest assured... Century BMW is among the GREATEST I ve experienced!! There are a few reasons I drove from Atlanta and back, to buy from them: pricing, customer service, and overall professionalism. Pricing... I got my car for thousands less than any other dealer in a 500 mile radius. That s the cake of it... now let s talk about the icing. Customer service... the sales and delivery team I worked with (Ashlyn Johnston, Steven Klein, and Nick Gubitosa) were seriously a joy to work with. They were always pleasant and light-hearted, and always made me feel like they were doing their best to meet my needs, every step of the way. In addition to helping me negotiate pricing before I arrived, they stayed late for my arrival and never made me feel rushed, even though we were the only ones in the dealership hours after they closed. Professionalism... this team s professionalism was clearly led by Dustin Ferris, New Car Director. Even when we had uncomfortable moments in negotiations, Dustin was always a shining example of professionalism and worked hard to establish my trust. This is all very difficult to do with an out of town buyer (not enough time to establish relationships), but they pulled it off effortlessly and allowed me to negotiate and purchase my car flawlessly in 2 days. Even if you re not in the market to buy a car right now, do yourself a favor and get to know this team. You d be hard pressed to find a better group of people and a better car buying experience in the southeast!!

Comments:

No comments