Centurion Equity AB Review

Rudest manager ever. The guy is a straight up prick. Even made my girlfriend cry over the phone.

Only called as closed to oiblic5.
Once a call was finally answered, I got great service

In general, the staff is very rude. The old guy who apparently is the manager at Charles de Gaulle branch, is significantly arrogant and highly disrespectful towards his customers. I am one of his first hand victims. How can a private company have a staff someone as worst as him? He should be fired or taught a lesson....

Don't get your statement on time, need to ask over and over for your statement to make payment and have to redo everything every month even though you gave them more than one email address and phone number to contact you

I did all online and with no issues at all great service

Not professional at all. They can't record your information correctly, they don't send invoices and statements, they don't supply their banking information, very rude customer service, they expect you to pay everything cash (they even have a bank teller in their premises). They don't even activate pre-paid meters correctly leaving you in the dark unable to load electricity. If I had a choice Impact would not be it.

decent service but a bit of an impersonal office setup.

5 min and I was done. Be sure to bring you lease agreement and I'd. If the lease agreement is in your name and someone else's bring a letter of consent and said co-lesse'' ID or copy

Sent through my payment since I forgot to pay the account on time and all was sorted. no water that was cut off

Nobody answers the phone the whole week - the nr they supply on the website just rings so if its incorrect they must update the site

Pleasant experience with very friendly and helpful staff. Thanks Impact.

The service was bad...

They dont seem to care

They never send the accounts on time. I always have to call them

Abandon all hope, he who enters here because these guys will take you to the cleaners.

I have excellent service phoned to find out how to get electricity connected, was cut off and they called me back, that was WOW, plus the person ( a man) was so pleasant.
So yes it ws my wow experience

Very unfriendly. Unhelpful and dont give you the full information. Have to make another trip tomorrow. Worst service ever!!

Thieves; that is what they are. Stealing my deposit money. The sick part of it is they obviously getting away with it. I don't have money to hire a lawyer. I counted on that money to buy my boy a Christmas present. I hate you Impact Meters - may God punish you - may God unleash his wrath on you for hurting his children - "Beloved, never avenge yourselves, but leave it to the wrath of God, for it is written, Vengeance is mine, I will repay, says the Lord.

The Afrikaans speaking lady at the tellers is very rude

Horrible customer service I've ever received. The only reason anybody would go near that place is because they have to

How can a usual bill of between R1100 and R1300 rise to R6400 in less than two months?? They are thieves!! And not helpful at all. If I could give zero star's I would. Totally disgusted..

It was good, but the over charging was frustrating at times.

Bad attitude from management and staff, no willingness to listen to customer experience and implement improvements!

Unprofessional, Rude, unhelpful and the worst customer service you will find from the manager to staff.

i pay this impact meters takes two days to switch on my electricity without notifying me why.

Exceptionally bad service.... Captured my details wrong then accused me of not entering it correctly. Have to follow up every month on my payments as they say they do not receive them. Also registration fee is extremely high.... Not impressed

The employees are on point, work fast and very friendly and spend less time on the que

Thanks Sandra for your help. You have been very helpful where others were slow to assist. Good service

Compared to the Lynwood road branch this place was awesome.

The worst service I have ever received in my life, staff is not willing to help, management doesn't care. if they didn't have a monopoly they would surely be out of business because we come to these people because we don't really have a choice.

Will talk to Boertjie any day of the week, the man is on the ball and happy to help. Calling it friendly service is just not enough.

Poorest service imaganible and very hard to find the place.

Terrible telephone etiquette. Not friendly at all and not able to answer queries . Unhelpful and rude.

2nd encounter with Impact.. yet again the absolute worst experience.. your consultants hang up the phone in your ear.. Will not let you speak to a manager and have the worst customer service . I'm actually shocked at your disgusting service and how your treat clients.

I got a good and quick services. I called before coming through and the lady on the fone was very helpful, She recognised me when I came. The ladies there are nice and professional.

The lady wo i found on the front desk was rude n ddnt even help me

The service is terrible, worse the service can't be described... The monthly bill comes very late, even when requested to be forwarded via email they take more than 7 days to just email a monthly bill & they would want to cut the lights for late payments. I hate their service I have never seen such poor service ever...

Useless - staff are unhelpful and rude. You're lucky you've got a monopoly on the market or you'd be out of business!

Don't like their costumer service. Very poor. I am one person who likes to give people more room for mistakes...but they have proved me wrong each time.