Centro Medico Rozalen Reviews

Highly recommended.
The treatment is unbeatable, both by the center and by the professionals, which in my case was Esther.

In my opinion, and in my case, it is a real tease. I was in a car accident. The treatment they gave me was ten minutes of heat and 10-15 (counted clock) superficial and very precarious massage. Inside the clinic I changed my physio twice, and when I did not even work the contractures, I asked with my lawyer, the change of clinic. It's the best thing I've ever done. Now I'm really sorry that I wasted time going into this ...

YOU ARE TREATED AS IF YOU WERE LIVESTOCK.

Very bad. My traumatologo sent me 15 sessions, and in Rozalen they have validated me only 10. They told me that we were going to make microwaves, Tens and exercises ... And of exercises nothing at all. In short, if you are looking for a rehabilitation clinic this is not advisable.

The treatment by the staff is exceptional. The treatment was with Ana, super attentive, she worries about how you are every day and adapts to how

Thank you all!!

Very satisfied with the work of the physio, Ricardo. Thank you

Ricardo, my physio, is extraordinary. In addition to being a good professional, empathetic and considerate.

My prostate was removed and the urologist recommended that I go to the pelvic floor physiotherapist for a better recovery (incontinence ...).

Thanks to her I have improved a lot, a lot. As a professional and person, Meri is fantastic.

I can only be grateful for your attention. Specifically, I have gone for pelvic floor treatment. A very close treatment and the unbeatable results. Very good professionals. Thanks specifically to Maria, my physio.

I have come for several injuries and, as always, great treatment from the whole team. Manual therapy with Ana is great: she is very nice and a great physio; Thanks to her and Miguel I have had an express recovery. More

TREATMENT 01/18 WITH VIDAL TRAUMATOLOGIST PESIMO NOT RECOMMENDED. HE HAS TREATED ME AND MY PARTNER C. H. (PATIENT) VERY BADLY. AS THE PATIENT HAS THE LEG IMMOBILIZED AND IN PAIN, I WANTED TO LEAVE IT UP IN A CHAIR AND THE TRAUMATOLOGIST COMES TO SAY THAT THEY SHOULD REMOVE THEM BECAUSE IT OBSTACLES. AFTERWARDS THE APPOINTMENT, THEY ASK US IF IT IS OUR FIRST CONSULTATION AND WE HAVE ALREADY GONE A FEW WEEKS AGO THE FIRST TIME OR AT LEAST IT COULD HAVE TAKEN A LOOK AT THE SYSTEM BEFORE. WE COME FOR THE RESULTS OF THE RESONANCE AND I DID NOT HAVE THE REPORT. WITHOUT SAYING ANYTHING, HE LEFT US THROWED THROUGH TO LOOK FOR THE REPORT. AFTER 25 MIN OCCURRED UNDER THE RECEPTION TO ASK WHAT HAPPENED AND IF YOU HAVE FOUND IT AND YOU ANSWER THAT IT IS NOT YOUR PROBLEM THAT IT IS NOT YOUR WORK TO SEARCH FOR DOCUMENTS ETC. AFTER ANOTHER 10 MIN, HE ARRIVES TO SAY THAT HE HAS NOT FOUND HIM AND I EXPLAIN TO HIM THAT WE HAVE ALREADY HAD A BAD EXPERIENCE IN THE MORNING BUT HE DOESN'T LET EITHER SPEAK AND SHOUTS THAT IT IS NOT HIS RESPONSIBILITY BUT LACKING RESPECT AND POINTING AT US WITH HIS HAND COMMAND THE WAITING ROOM. WAITING FOR ANOTHER ETERNITY FINALLY FIND THE REPORT AND CALL US TO SEE THE RESULTS. WITHOUT SAYING MUCH MORE THAN LYING ON THE TURN, MAKE THIS MOVE OR YOU HAVE NOTHING. MY PARTNER APOLOGIZES FOR THE INCONVENIENCE BUT NOTHING AT ALL AND BYE. ZERO PREPARATION ZERO ATTENTION ZERO STARS IN REALITY.

I attended this center due to a broken head of the radius in the left elbow. My first session was freshly removed the cast still using a sling.

Very nice person to deal with, and in that sense I must also mention Lancelot.
Maria, thanks for everything !!!!

Excellent service, great professionalism,
You can not ask for more!!!!

Super attention, especially Marta, a charm.
Highly recommended, the only center where they solved my problem with the elbow.

It is true, according to the saying, that it never rains to everyone's taste and in life there always has to be someone who dissents, about the concept of others and that is healthy for society, that's why I write More

What a clinic, they are 10 and they leave you like new. it is totally recommended!

Exceptional and professional treatment. Highlight the treatment received from the physios Ricardo and Maru

100% I can not believe it, thanks Monica for your dedication. Five years with lumbar problems, and finally.

They are professionals. I have a degree in INEF and I practice many sports, so I get injured frequently. The treatment has always been exquisite and I have managed to rehabilitate myself. They do not throw in the towel, if they do not find the diagnosis and technique at first, they continue persevering until they get it. Highly recommended

Very good professionals with clinics consistent with modern times.

From February to July I have received a total of 105 uninterrupted sessions in 3 of the 5 clinics they have due to a torn tibia and fibula, with dislocation of the tibia and ligaments. In all of them, especially in La More

If you want to waste time and not recover from your injuries, this is your clinic. The doctor who visits you is going to discharge you whether you are good or bad just so that the insurer saves money and works with them. Of shame.

My experience at Rozalen O'Donell clinic has been: very good attention, thais the girl who is with the receptionist is attentive, friendly, and attentive to each client, Maria La Physio also a kind, attentive, and friendly treatment and very good physio , and finally the doctor madrid a very nice doctor kind treatment.

I want to thank the entire team at the Rozalen clinic for the treatment received this time. During these days I have been able to verify the professionalism and affection with which patients are treated. In particular, I want to thank all the physios, with whom I have had the opportunity to learn these days, to follow advice and see the bond they create with each of their patients. Without a doubt I will remember this experience with great affection.

I have been, for almost a month, giving myself rehabilitation in this clinic, and it has been a very positive experience. I have seen professionalism and kindness, as well as flexible hours. It is a bright and very pleasant place, which has a wide variety of treatments. I have been delighted. If I need your services again, I will not hesitate to repeat. Thank you all!

My experience has been very positive, I received several physiotherapy sessions and I have greatly improved my ailments.

Speed, professionalism and affordable price for something very necessary today.

I commend the staff for their care and professionalism always with great efficiency and pleasure both Monica and Andrea as Fausto this in practice. The bright and clean room
A greeting

It seems a shame that there are still medical centers that treat patients as if they were animals. I went to the general medicine doctor to treat a flu that I had and the lady who collects the cards told me that the appointments begin to pick up at 12 and how 11:45 was expected in the street. I refused and waited inside, because it was very cold outside and I did not want to make my flu worse. My surprise is that when it is 12 there are about 7 people from the street to be treated, being sick and the center agrees to this. Some even with bronchitis. Come on, if you arrive before 12 you can not be at the center waiting. You have to be on the street going cold, with rain, snow or whatever. And bad people who need to be seen by a doctor. Of shame

Maria Corral is an excellent professional with a personal and close treatment. Always worried and a charm. Deal of 10

Very bad experience There is a space for ultrasound, they have 2 centers in Goya and Leganes is always the same girl
It has nothing to do with the rehab clinic. There is a space for the eco will be sub rented cannot be claimed in any location. Very bad my wife felt very bad that she started to cry because it was our first ultrasound with the illusion that we had very bad very edge the girl named Cristina had an appointment and they took more at the same time I do not recommend you

Once my rehabilitation is over I have to say that it is a clinical chaos, 99% of the staff are in practice, if you are in the third year you are lucky. Hygiene shines by its absence. Great professional Jose because he does what he can. Of course I will not return.

I went to Pilates, and the physio is very professional and she does it in a very pleasant way as well as being fruitful, she managed to return to playing sports without discomfort.

Unprofessional, you are discharged the first time you change even if the discomfort continues. They must have agreements with insurance to dispatch you quickly and thus pay less. Nothing recommendable!

Thank you David. I have a better arm. I am certainly in the best hands. Thank you very much

I went to rehabilitation in this center because of a knee problem, the improvement has been incredible. In addition the treatment received by all very good and thanks to the exercises taught me by the physiotherapist More

I'm happy with the deal. In addition to being super friendly, they alleviated my ailment. They are the best

I'm about to finish and I can only say that they are real professionals. A team and close to those I will miss.

Fantastic attention I went for an epicondylitis that disappeared after a few sessions.

Terrible telephone attention. With that deal, I can't even step on the clinic.

They make an appointment for nothing. It costs a lot of work to have a recess in your agenda for rehabilitation, for when you go they attend you at the time they can, and there is only one person for everything. The problem is that if you leave, or you cannot go for any reason, you miss the appointment and therapy, except if you bring a doctor's justification. You cannot make plans because you know when you enter but not when you leave. I find it outrageous and disrespectful.

I was quite annoyed at home by a traffic accident and they recommended this clinic to treat me at home.
100% recommendable and Ester is a very good professional.

A great clinic, especially Maria! Whose professionalism, kindness and tenderness make your rehabilitation more than just a rehabilitation!

Very good experience and treatment as well as professionals, kind and friendly, making you feel very comfortable. Special congratulations to Maria and Thais for always being attentive and helping with what I needed.

Thanks for everything.

Bad telephone attention, 4 weeks to be able to see the doctor, I left the same as I entered after 10 days. The very nice nurses all.

Magnificent professionals Marta Y Maru. Very good treatment and 100% recommended

Today we do a rapid coronavirus test for the flight. Very friendly staff. All very fast. Recommended 100,

Good center with great professionals. I have had a partial tendon rupture and I have been treated frankly well. I want to highlight and thank the attention given by Maria and Virginia who have been attentive at all times to my illness, exercises and evolution.

At the Rozalen clinic they treat me to recover from a broken right wrist due to a fall; I want to especially thank my physiotherapist Maria for her magnificent professionalism and dedication, as well as the kind treatment received.
Thanks a lot.

Professionalism is not incompatible with closeness. The whole team of the Rozalen Clinic is dedicated to providing the best service.

Perfectly located. I have been treated both in recovery from injuries and in relaxing massages. A 10.

The service at reception very attentive, and Carlos's work in the muscular massage, spectacular, was very sore on the neck and back and left as new, very pleasant and efficient.

Both my husband and I have been treated for a traffic accident for almost 3 months at the Rozalen clinic on Corral de Almaguer street (La Gavia) and the treatment could not have been better, both professional and More

Bad treatment as a patient as a person, poor education, pasotism and little empathy, I am waiting for some of the children who are there when I go (I hope they are not all) to address me even if it is to say hello and goodbye, as to wait for someone to ask you what's wrong, what's your injury or how are you doing it ... they just pass the card and give a button on the machine ... if it's the laser or that, what do you you apply only after of course to look for someone to schedule it ... and to forgive your life for making him work. From the first day I was given an appointment with a doctor who did not even bother to look at the resonance I had and had a passive treatment not the following is that I do not hear what I said. The nefarious tto, do not pautan or 5 minutes of therapy manual and also do not treat two areas at once saying that it is the concert with the company .... my company says something else .... So you can do a thousand sessions that will not do anything. Do not bother to answer why I do not plan to return. Thank you It hurts that so young people already have so little desire to work and so little empathy for others. The Italian girl is saved, I do not know her name, she is the only one who taught me some exercises.
ANSWER TO THE CM: aside from being rudely cynical, no, I'm not mistaken about the clinic, just to choose it. And I already complained about its reception and not even case. They show their bad education once. You just have to see the answers you offer to the criticisms. Identify yourself too.

Speed, and good treatment I have only been to consultation but you can see the good atmosphere and cleanliness Miss. Very friendly customer service

I am a person who sports regularly, both running, cycling and swimming.My problem came 3 years ago in which I began to notice discomfort in the sole of the foot; the truth is that I thought it would be a temporary discomfort and I did not give it importance letting it go for 1 year, my mistake was serious. I started to stop running thinking that only with that I would improve.My problem was that I suffered from the famous and feared plantar fasciitis among athletes, not only could I not run but I could not walk comfortably, which took me 3 years of the ones that could only swim. The second year of my injury I went to the social security where they gave me just paraffin, totally ineffective treatment. My third year, the year of my recovery, I came to this clinic, there Dr. Manuel Rozalen received me who referred me to the best treatment against fasciitis such as shock waves always supported by the manual work of a physical therapist.
The result of the treatment is that I run again without any problem. My advice as an athlete is that you do not leave this type of injury and at the slightest symptom go to treat yourself to a specialized center where they advise you like this.

It was my first visit to a physiotherapy center. For pelvic floor treatment. In five sessions I have noticed a lot of improvement (even in general health) and I have learned exercise routines to do at home and keep improving. They are very professional, friendly and attentive. If I need physiotherapy again I will come back for sure. 100% recommendable.

Miss Susana has treated me by phone in a terrible way, I am going to request another clinic from my medical company. The relationship with the client begins like this, they should take care of that facet, be a little more friendly and solicitous.

Incompetence on the part of the entire team if it can be called a team, lack of coordination, they do not know or transfer calls, poorly educated it seems that you are in a seedy greengrocer instead of in a category 0 personal rehabilitation center. If you want to make a recovery it is not recommended at all, the good comments will be able to themselves. Agglomeration of people in the center being in the middle of a pandemic. Absolutely not recommended.

I came for tendonitis in my shoulder that I have had for a year after recommending the traumatology 15 initial sessions. The treatment of professionals towards people is good and they do what they can with the saturation of patients they have (and that they came in one of the hours of less influx) but the treatment is not personalized and scarce in time when coming with insurance, which I have been able to verify by going to another clinic that does not accept insurance companies and where clients pay for sessions.
I can understand it, I know that insurers pay a pittance for each session compared to a private patient and obviously the care is not the same.

That is why the 3 stars, I appreciate that those who work there do what they can and even remember your pathology (special mention to Jose, who was the one who treated me most often) but the experience as an insurance patient is not satisfactory since my pathology seemed have improved the first days but now it is the same as when I started. I know that I will not be able to change things but I will also complain to the insurer about this situation that is repeated in many clinics.

Rehabilitating the knee and shoulder with the help of Andrea, magnificent professional, efficient and attentive. A pleasure to be with her for her sympathy and good advice.

Close and friendly treatment by the staff. David in particular is an exceptional professional.

Despite not living near the clinic, I have been going for months because of the quality of the physiotherapy.

Highly recommended.

After my complex injuries, I could not have fallen into better hands, Maria Corral.
Exceptional treatment as a professional and as a person.
I would not hesitate to get back in their hands.

This place is terrible and very unprofessional seems like they forgot that they are dealing with people in pain. After waiting 27 days for my appointment I show up early and then they tell me the need the approval from my insurance reschudeling my appointment for another week! Also my doctor wrote both legs they only said they could treat one after I got upset they changed but still reeschude me.
People assume that because I was not born in Spain I am yet another immigrant who can be trampled on.
And if I am Cuban North American and in my experiences I experienced in a first world, capitalist society where things are done well and professionally.
Exposing a patient waiting for more than 20 days so that at the time of the consultation and waiting for the treatment to inform him that they cannot attend him because he does not have the insurance approval!
It is you and your system that are wrong and not the patient.
Know I am going to ask you for a claim sheet and I am going to make your bad work public in all my social networks
No one else will ever be put in this situation and I'm gonna make of that my mission!

This clinic was recommended to me by a computer friend and I am delighted my elbow is recovering Thanks to the physios

I paid 35 euros supposedly for a 45 minute massage. The massage was exactly 10 minutes. It is important to note that the "professional" who attended me, ANA, did not even make me take off my shirt to give it to me. The remaining half an hour was to give me laser which, by the way, burned me. During the entire session, he did not let go of the mobile phone. If you do not want to lose your money or leave worse than you enter, I recommend you go to other professionals.

I went to get tested for COVID: good price, good treatment of staff, speed and professionalism. Thank you!

Terrible service. I have never written a negative review of any service before, but this time it really deserves it. As soon as you arrive, no one attends you, they put you in a kind of waiting room with machines and rickety chairs, which simulates like a gym. They DO NOT ask you, even what is wrong with you, they put you in the same chair in the waiting room, with street clothes, a stove around your neck. After 20 minutes, they take you to another chair in the same room and put another device on you. The device stops working, and there you can be waiting. At no time does anyone attend you. 1 hour and 20 minutes in that room, and I left. Carelessness, unprofessionalism, no patient care, rows of chairs in a crowded room and no one talks to you. In no physiotherapy clinic or of any other kind, have I experienced what I have experienced in this one.

It is inadmissible that in the midst of a pandemic like the one we are experiencing, and in the case of a health center, the mandatory prevention measures are not being complied with.
Agglomeration of patients, nobody watches that the safety distance is met (which is impossible to keep if so many people are cited in the same time slot).

Carelessness for the patient: My daughter was given there some guidelines of basic physical exercises, she does them alone and no specialist comes to see the evolution, and they tell us how her rehabilitation is going (in a gym I get better patient follow-up).

Lousy treatment: Physical exercise machines and laser therapy machines are in the same room. An own employee of the clinic addressed me (in bad manners) indicating that the companions can not be in the room, because the radiations of laser therapy machines are dangerous for children ... and my daughter is in that same room doing physical exercises, according to your recommendations !!! Finally, they justified themselves by saying that the clinic is like that (space limitations), and that nothing else can be done. Logically, all this addressing me with a brusque, vulgar and as if I were a sheep.

In short, neglect with the patient (rather 'client') and bad treatment.

Very good experience. Very good treatment by Ricardo, very professional, attentive and pleasant in dealing with patients.
I recommend the center for its personal equipment.

They have treated me at the Centro del Ensanche de Vallecas, Corral de Almaguer street. The center is small but very clean and the care of the staff towards patients is good. My complaint comes from the treatment of the rehabilitation doctor (this has nothing to do with the Ensanche center, I suppose). Dr. Tapiador, who was the one who treated me, was late for the consultation, with the consequent accumulation of patients in the waiting room. And then he took care of me in a supersonic way (I wasn't even 3 minutes in consultation). This is not serious.

To say that I am doing the rehabilitation of my foot there, and I am delighted above all with the attention and professionalism received by my physio Marta Marta Joaquin thanks for your support and encouragement

Very bad attention and intervention by professionals.