Centro de Protección Animal (Madrid Salud del Ayuntamiento de Madrid) Review

Good initiative and commendable work. Not abandon animals

The place is big, apparently they have the little animals cared for and one for each che not at least when we went. The truth is that a good treatment by the staff. And they recommended us very well about what we were looking for. Since November Kyra has been integrated Our family helped us a lot with the documentation management and also the sterilized and vaccinated dog. Highly recommended if you plan to adopt and be able to give an opportunity to a future member of the family.

We ran into a cat calf this weekend. We called 20 minutes before their closing time and they didn't pick it up.
We fed and drank her when we saw her and on Monday we called again (luckily, well before closing time) and they finally took it.
They tell us that the ambulance will call us (30 min later or so). A veterinarian calls us and tells us that another number (which does not call) will call us.
3 hours later we continue waiting with the calf, who barely has a voice to meow.
They say it will take a while.
A while ... An hour after that we are still waiting. But nothing happens, it's 24 hours so at some point they are supposed to come. We still have to wait a few more moments.
We have been waiting approximately 4 and a half hours.
I edit the comment to say that after waiting, they called us at half past one in the morning when the cat was already dead.

Hello, I would love to know if you have any kennel to keep and the schedules thanks;

They are inept at least the man who attended us, we brought 5 puppies of mastiffs that they were going to slaughter, so we wanted to give them a chance, and if this gentleman's response to call him with respect since he lacks it and principles , that when taking the puppies they are already our property and that they do not pick us up, basically that we look for life, and the funny thing is that they make you sign a document when you enter and before informing you of anything in which they have already caught you, Because if you take the dogs and leave them and call again as if they were abandoned, their answer was I do not know that they are yours and no, and they did not give me any help, my solution or advice, the truth is that it is shameful people who work in places where There must be a vocational sense and for the love of animals that treat people that try to save them in this way, the truth is unfortunate.

Great work by the people who work there, kindly treated and gave us all the information we need

It seems to me that they do an extraordinary job, besides helping me with a little galguita that I have found.

I am in favor of any entity that protects animals. Let us help, your altruistic and hard work deserves our understanding and solidarity.

The great deal a shame I wanted to adopt a dog but all were prey and difficult with a cat at home

Dogs are in good condition but only large breed dogs have small dogs

There I adopted two of my crawlers and I have no complaints, the treatment was very kind

The waitress named Andrea, attended in very bad taste. How not to return. All in a hurry and in very bad taste.

There is a lack of many resources in this center, more veterinary professionals and volunteers who care and care for the animals, a more active and attractive adoption plan for the people. And tougher penalties for people who abandon and mistreat animals.
The work of professionals is good but they need more resources.

Yes, something similar happened to me recently and it happened to me that they didn't even let me in, and you're right is a new business that has been sought to have a job and get money with adoptions and then go on TV that are The best with the animals, will be with the ones they want.

Very good facilities and attention to animals
Good service to the public

The ethologist all day looking at the mobile without paying attention to the dog that he should educate or train

We had a problem a long time ago with our dog and they referred us to her vets. Very majestic and we received an excellent treatment from you.

Three years ago I adopted myno a Labrador cross, I had no problem with them, nor did they hide information about him or his health, they gave me all kinds of help for him, I did not know them, but regarding some negative comments towards the center or the workers I think that if they have happened they will be due to some error, surely now I live in the palms and here if the law is not respected with them they are sacrificed to herds and how far you have to pay to take it is understandable but here the difference in fact I would not like that my furry animals are silent in these hands while in those I would be 11% sure that they would take care of it in more by experience they admitted me 3 days and they took it there and when I picked it up they had made revisions etc. without having to do so since nothing else left I went to the hospital for him and I chose him from the beginning that I would pick him up

In August, I adopted my bunny girl Sia (previously she was called Belinda), they treated me great, the only downside was that they gave me Sia malita, the first day I got home I kept sneezing and sneezing, and making some very strange noises, the I took her to the vet where they told me they would give her a free checkup, they said it could be a cold, but the thing dragged on ... I took her to an exotic vet where they told me it could be chronic rhinitis, they even gave me the option to operate on her .. otherwise super Sia is a super good charming rabbit, even if a little naughty, at home we have her very very spoiled.

I have adopted my cat. They put all kinds of facilities on me ... both bureaucratic and economic references that are needed for adoption.

Very sad but amazed by the treatment, love and complicity with the puppies that the boy who attended me has. They need more means and time for animals to have a decent life.

We adopted a week ago and I can only say good things! The dog in perfect state vaccinated, with chip and sterilized, all free. Impressive work done in this center, please do not change!

I have saved a puppy from this kennel, and what I saw that they need much more budget and more staff to spend time combing, washing, and inspecting these animalistic, giving the animals little extra conditions. The people of the center very friendly and nice.

All opinions are very respectable, especially if one thinks from ignorance. I have been a volunteer for 3 years and I have only seen attention towards animals q. There we have. Not only cats and dogs, but also horses, pigs, ducks, and exotic animals

Excellent treatment when I went to adopt a kitten. They explained everything great to me and in the end I have two new members in my family. I recommend 100%. Congratulations.

They don't give you so much information over the phone

Excellent personal attention and wonderful security people, thank you very much!

I adopted my bitch there a little over a year ago, an american stanfford. The cages are very small, I think they are of very poor quality and you can see that many of the dogs I saw had diarrhea. There were puppies with ears full of mites ... Anyway, the building is very nice and very modern but animals are not cared for as they should, a real shame.
It would be better for them to spend the money on better feed and not on decorations and nonsense that do not contribute anything to animals.
The staff then depends on who touches you, there are some very friendly and others who are bitter and you see that they do not even like animals ...

Nobody attends to you when it comes to adopting, nobody cares for them, it is a place where you have to come to collect wages at the end of the month, you are not involved.

Good condition of the animals and professional team

They treat animals very well. Nothing to do with the old "kennels."

Good public service of attention to abandoned and lost animals also sterilize colony cats for free. From what I saw the clean and modern building and the professional staff, friendly and treating the animals well.

You can go there but I doubt they will pick you up currently they only pick up PPP dogs.
Better find another one.

Super workers, animal lovers and fantastic facilities. Please, more adoptions, more help, more donations, it is very, very important

Perfect attention. Quick procedures and everything perfectly explained. Highly recommended site to adopt a pet.

I answer the answering machine and they call me immediately. The call was for the help of a dying puppy. Thanks despite the criticism of an animal sector

They do not attend the schedules, much waiting in calls.

Clean facilities, animals in very good sanitary and hygienic conditions

Adopt a hairy, the great treatment and everything phenomenal

The animals are not well cared for. There is no veterinarian to receive urgent cases. I took a cat and not the mission, the next day they told me that he had died from natural causes.

I think they would adopt more animals without having to go by appointment ....
I went for a cat and did not come back, not everyone has that schedule free ...
If I could have seen cats the day I went I would have gone with one.
Bad management.

Because they treat the animals very well and the facilities are very clean and well-kept

We called at 5pm, it is 12:15 am and we are still waiting, nor have they called us to tell us that they are not coming. They tell you that they are going to call you and they do not call you. They tell you that they go in an hour and do not appear.
A shame.

We adopted a large mestizo of more than 30 kilos in July 2018 there known as Braulio . We are delighted, he is one more member of the family. He loves us very much and we love him. They put absolutely no impediment to us. We went we saw it, and we took it. The work they do with abandoned animals is commendable. Thank you very much!

Good option to adopt tar a pet. They explain the whole procedure very nice, also in welcome.

On February 22, 2019 we adopted my cat Valle, with chip, neutered and all her papers, veterinary card, identification card for the chip.
I took a love of a cat, today we are very happy with her. Is very good.

I adopted Deva there two years ago and I was a bit sick to the gut. It is still a kennel therefore they do not cope with so much animal. Somewhat dirty cages, for dogs walking is a luxury, more volunteers are needed ...

I don't know him thoroughly but they make a magnificent function

It is the municipal shelter of Madrid for dogs, horses, all kinds of abandoned animals, jj.

Disorganized, even going by appointment you have to wait for people to attend without appointments .....
It's crazy, they tell you to make an appointment on the Internet and when you arrive it turns out that one has come by and you have to wait ...

Hello everyone
Yesterday they took my dog and I'm anxiously waiting for the 9 to open the
Center ... will you give it back to me ?????
It's not my name but it's mine ... my girl
Porfi any info
I can't sleep knowing it's there

Hello, I would like to know what schedules the animal protection center has to deliver to the adopted animals, especially on Saturdays. Thank you

I've been with the dog (MALTA) for 24 hours that I adopted yesterday and today I took her to go because she had diarrhea. It has tested positive in GIARDIA = super resistant parasite and that is transmitted to humans! Not only do I have a dislike for the dog, but also because I felt totally deceived. I have been told that the dog was SANA (LIE) And they have not even bothered to inform me of the risk of this parasite. The saddest thing of all is that they don't even bother to keep track of the animal they have taken for adoption and as they told me they continue to sacrifice there, they don't respect the law. Malta had been with you since September, so little do you care about its future? They give the animals for adoption to anyone, in order to make room, or bother to know if the adopter is a potential abuser. The people at the reception desk, but the veterinarian is irresponsible. They only care to give animals, they do not give reports of the treatments received. I'm still waiting for an answer

Last Tuesday we took this kitti there ... we picked it up in the street velarde de getafe. We think k ran away from a house because it was very clean and maintained. He is a puppy of a month and a half or so. If someone is looking for you to know that you are there. Thank you

Very good work, you are magnificent, thank you for such a splendid work, keep it up please +

It is not an animal protection center. It is a kennel to the use of all life in which animals are sacrificed without any criteria that is collected in addition to greatly difficult the efforts to provide these damned animals a new opportunity through a diffusion in conditions. It is an animal extermination camp. Never take an animal now thinking that it will have an opportunity because there is no established procedure to disseminate and find adopters for those animals.

Why did I call several times and they didn't answer me

I lost my dog and I found it there thanks to the municipal police of Villaverde Alto and to them my dog is safe and sound and with me vaccinated with the chip that did not have it and dewormed thank you thousand

I think it's a shame that they do not catch a badly wounded animal and that they tell you to take it with you that when their shelter service has a hole, they will look for it. A shame because when the reception service arrives when they leave there the animal is already dead. When the whole rotten eye has a piece of meat outside and smells like decay. One p ... ta shame that this is from the community of Madrid. More rights for animals.

Hello:
I would like to know if you have any way of knowing the dogs you have to adopt, because I want a specific breed and I don't know what breeds you have. Thank you

They neutered my dog and very well.
What I did not understand is that they made us wait in the street with the animal.
What can I expect to take it to a bar, to a supermarket ...?

It has surprised me enough for good.I have adopted a rabbit.Many people working, very clean, very organized.The truth is that you request the Internet appointment of the animal you want to adopt, and wait at the reception to be delivered. They deliver it to you vaccinated and chipado, and reviewed by veterinarian. Everyone who wants a pet should adopt and not buy, thus avoid abandonment. For me, from what I have seen, I give a 10.

Great very humanitarian work that they do here. I adopted a baby boy last week and little by little he is making home life with his new friend. I wish they were given more means to take care of more animals. It is very sad to see so many animals there but on the other hand it is comforting that they have their minimal care.
Please ADOPT.

Very well behaved, people profesional.Gracias for attention and care of the animal.

Animals are well looked after and they are friendly and helpful.

to see the dogs you have to arrive at the time of recess, since if it is not so there are problems for you to take them out since they have a lot of work, the people who work there are lovely.

There is little personal otherwise well adoptions have to be older

The site very careful and clean, the staff very attentive and qualified. Many animals excited about the visits. They ask you a series of questions (not bad) If you want a pet, don't abandon it, thanks

Let's see, I have not visited or seen it but if they rescue animals it deserves your mention ...

A good job done by the workers and volunteers of the center

The schedule is wrong, you have to go there for nothing