Centro de atención primaria Granollers centre (CAP)

Centro de atención primaria Granollers centre (CAP) Review

Reviews 19
1.8
Reviews 19
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Y
3 years ago

One day the sick person arrives 15-30min late and ...

One day the sick person arrives 15-30min late and they do not put him in, but then the doctor arrives late and they do not tell you or tell you anything. Today I had gora at 16:40, it's 18:00 and there are still people in front of me. What a shame ... If the doctor is going to be late to notify us, we will leave instead of sitting for two hours waiting. Besides that everyone has their life, can not be there and sick, hours waiting until the doctor calls only because he has arrived late ... I have postponed the visit because I had to go.

E
3 years ago

Every year I have the review and the same thing ha...

Every year I have the review and the same thing happens to me. There is no way they can pick up the phone at gynecology, the answering machine comes out with the schedule and they hang up. When I call general medicine if I'm lucky some administrative happens to me with gynecology but this time they do not want and on top of that they are aware that it has been happening for many years that they hang up your phone. A constant disappointment ...

L
3 years ago

Terrible attention, they criticize the patients at...

Terrible attention, they criticize the patients at the reception and they just make them go around and drink coffee. It can be seen that they are public employees and have an assured salary. Shameful how they criticized a foreign patient for not speaking Catalan well.

M
3 years ago

Q stupid brown woman, straight hair, with thin gla...

Q stupid brown woman, straight hair, with thin glasses q there is on the counter of the first floor, in the morning. You go with a toothache and can only say no, no and no, in a very unpleasant way. It's not good to deal with people, it does not say good morning. On the other hand, the boy who is young, dark-haired with a beard, is super nice.

w
4 years ago

Very unhappy, after calling for several days waiti...

Very unhappy, after calling for several days waiting for the doctor's call, they called me and the girl who attended me (a nurse) was very unpleasant and rude, when at no time I spoke badly, she told me to comment and explained it to her and instead of giving me an answer he tells me that they had called me 3 times and I did not pick it up when it appears to me once and talking fatally and more until I have hung up the phone, because under no circumstances can you talk to a patient who needs care in that way, and less for an issue that did not make sense in the consultation that I wanted to be answered, in short I never go to the CAP and once I call the nefarious service, I called for a urgency and the person who attended me talking about whether or not I have picked up the phone and talking to me as if I were superior, and now what? Well, I'm going to have to pay a mutual because the service they have given me has been disastrous. (which is a public that everyone can go to without being treated that way). I'm going to file a complaint with Cat Salud about this center. Because I am young and older, but if this happens to an older person, what happens?
Thank you.

C
4 years ago

They don't pick up the phone. The gynecologist who...

They don't pick up the phone. The gynecologist who treated me was super rude and did nothing to me. I changed and the same. Only once did I get a great one, but when I asked again with her, she was gone.

M
4 years ago

Bad phone service they take it insnitiendo 3 days ...

Bad phone service they take it insnitiendo 3 days and bad. I have had several hours and they have always attended me 1 hour and a half later, the phone attention to the woman should not be collapsed and when they pick it up it is cut and there is no way to locate a penalty paying what we are paying for social security and they give us so bad service

S
4 years ago

Terrible telephone attention they never call you w...

Terrible telephone attention they never call you when they say ... and when you call; they speak very badly ... you always have to go behind. And on the subject of pregnancy I at least; I have felt very abandoned.

l
4 years ago

Public health with that I say everything! Incompet...

Public health with that I say everything! Incompetent people attending and nurses more of the same. I had an hour at 08:40, I have arrived 5 min late between asking at reception what my door was. The one who attended me at the reception without even seeing if my name was on the list sent me to a door that was not, just because glued to the card she saw a paper from another consultation that was from another date. Assuming that he hadn't bothered to look for a long time, I asked again and indeed the door was different and he was just blaming me, his response was that I went to the door and asked if he could still attend me after having spent time waiting. That's not all, I go there, I ask and the nurse's answer is ... I have called you many times (when I was away from 08:45 and I had only called 1 person and it was not me) and now I cannot answer you I have 10 min for a coffee!

N
4 years ago

Valley

M
4 years ago

This Health Care Service is very good. You have to...

This Health Care Service is very good. You have to ask for time to go to your doctor and if it is an emergency, depending on what class you are also treated or referred to the Hospital. Sometimes you have to wait a lot, but this depends on the time, if there is more flu, etc.
There is an elevator. Ramp to access the Center.

M
4 years ago

Unfortunately, I went to the emergency room due to...

Unfortunately, I went to the emergency room due to very strong pain, in front of me the nurse complained to the reception for having to attend to me, I was made to wait for an hour of the clock and the nurse invented that they had called me but I did not answer (I did not I moved in an hour from my seat) bad faces, they began to criticize me and pointed out the ones at the reception with the nurses because "I made them fold late" once the doctor came to see me also complaining that late fold looked at me in a hurry and I He said he had nothing ... I'm still the same but I'm not going back to this place!

Centro de atención primaria Granollers centre (CAP)

Centro de atención primaria Granollers centre (CAP)

1.8