There should be an option of 0 stars. After paying over $33000 over a 6 year lease for a $1000 machine; Centric would not let me out of the lease because I did not inform them "In writing" in time. I did however tell the sales rep face to face while he was in my office. They claimed that conversation never took place. I now have to pay $250/mo for 26 months for a $300 machine.
Terrible experience. Was billed several times for invoices 6 and 8 months old. Have a service plan and was told we need to clean it better to eliminate black streaks. Would not recommend at all.
From delivery to setup, first class. Matt provided a followup just to make sure we were satisfied. Very helpful.
Dishonest and unfair pricing. Tech guys are unreliable. Whenever we need help they say its not their problem. Poor company
Paper industry is dying. These guys are trying their best to stay afloat even if it means gouging their customers.
Centric has put our company in a difficult financial predicament. We have leased a machine that cost $1000 for a period of 6 years. This lease amounted to well over $33K! They did not honor a face to face conversation that explained our need to terminate the lease. The lease auto renewed and we are now stuck with a $250/mo lease for 26 months. The current machine is a basic desktop that you can buy from Best Buy for $300. Very disappointed and aggravated with this company.
If you need printers, copiers, scanners and great service, Centric is the place to go!
Swindlers, dishonest, lazy. Hard to communicate with.
Terrible service. The sales person lied to us on the front end. They gave us a known faulty model that we had to fight with them for 9 months to replace. Communication about services is nonexistent- sometimes they don t answer for days and then they show up randomly without notice during the middle of a busy work day. Absolute worst.
Centric Business Systems, Inc. (Formerly Copy World of Baltimore, Inc.) is a leading provider of document management solutions for businesses in the Baltimore, MD area and beyond. With over 20 years of experience in the industry, Centric Business Systems has established itself as a trusted partner for companies looking to streamline their document workflows and improve their overall efficiency.
At Centric Business Systems, we understand that every business has unique needs when it comes to managing their documents. That's why we offer a wide range of products and services designed to meet the specific requirements of each client. Whether you need state-of-the-art printers and copiers or advanced software solutions for managing your documents electronically, we have the expertise and resources to help you achieve your goals.
One of our core strengths is our commitment to providing exceptional customer service. We believe that building strong relationships with our clients is essential to delivering effective solutions that meet their needs. Our team of experienced professionals works closely with each client to understand their requirements and develop customized solutions that address their specific challenges.
In addition to our extensive product offerings, Centric Business Systems also provides comprehensive support services designed to ensure maximum uptime for your equipment. Our team of certified technicians is available around the clock to provide maintenance and repair services whenever you need them.
We are proud to serve businesses throughout Maryland, Pennsylvania, Washington DC, Delaware, Virginia areas with high-quality document management solutions at competitive prices. Whether you're a small business just starting out or a large corporation looking for ways to optimize your workflows and reduce costs, Centric Business Systems can help.
If you're interested in learning more about how Centric Business Systems can help your business succeed through better document management practices please contact us today!
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