Central Dermatology Center Chapel Hill North Carolina Review

Called this morning because of acute (likely) hives. They got me an appointment at 1:40 today. I was seen as soon as I finished the intake forms. Even though the staff said today was a "crazy" day, everyone was extremely friendly and responsive. I had read the earlier reviews about the poor service so thought I would post this to describe the current office. If there were issues in the past, they have been more than addressed based on my visit.

Never have to wait. Everyone very nice and knowledgeable

Dr. Devries did a thorough examination and explained everything I needed to do. Very nice bedside manner.
Will definitely recommend him. Thanks

I ve been a patient of this practice for 3-4 years and have always seen Laura Phillips PA-C. I am a physician assistant myself and can tell she really knows her stuff and loves what she is doing. She is always thorough and communicates well. Her procedural skills are excellent too. Provider and all staff are always very friendly. I was also impressed with how quickly a recent test result came back (just over 24 hours).

I think the level of care is fine, but the waiting can be painful. I generally anticipate waiting about a half hour for each appointment. Last time I went I got there five minutes late (there was traffic). The girl at the front desk said that they had tried to contact me (really? my cell is right here and it doesn't show any missed calls) and due to the fact that I was late they weren't going to be able to see me. I showed her my phone. At this point it was now six minutes past my appointment. She said I could wait an hour and a half.

Ok, listen. I know clinics run behind, especially in the afternoon. I have no problem with that. But blaming the patient for your inability to run a clinic is pathetic. I will not be going back.

Dr. was very thorough and wanted to avoid cutting if at all possible, which I really appreciate. He did take one biopsy in the end which resulted in pre-cancerous issue to watch, but no further action needed at this time. Although I've been seen at Central Dermatology for over 20 years, this was my first visit with Dr. DeVries but it will not be my last.

Everyone was pleasant personable
. The doctor did a biopsy on my face and it was very gentle
Great group of staff, from check in to check out.

I have not had to wait to check in or tobe seen at this office. Everyone is extremely friendly and caring on top of being professional. I would certainly recommend them to anyone in the area needing dermatology care. Kay

The staff is friendly and knowledgeable. Appointments are on time.

All of my appointments at Central Dermatology Center have been timely and through to meet my needs. The staff are courteous and caring as they deal with patients. I feel lucky to have found such great dermatology care since moving to North Carolina a few years ago!

Very professional! Was taken back for my appointment on time and the PA I saw was very friendly and knowledgeable.

I had a great experience at Central Dermatology including minimal waiting time, competent professional care sprinkled with kindness.

Promaptly on time,quick and efficient. Dr. Devries is the best in the area.

I have seen Claire regularly over the past two years and set great store by her pleasant personality and gentle professionalism. She is the reason I patronise Central Dermatology.

While there was a bit of a wait until they ushered me back to the exam room, the assistant and Dr were perfectly respectful and gave me a couple of care options.

My recent appointment with Central Derm was at 10:20. Check in was quick and pleasant. I sat down and was taken to the examination room within 5 minutes. The P.A. was very nice and asked about my concerns. She explained how the appointment would proceed. Ms Phillips came in and she began addressing my concerns. She was concerned that a spot on my nose was not improving so she used a quick couple of sprays on the spot. If you need a dermatologist office that is truly interested in your skin issues, give them a call-you won t be disappointed!!
Cathy C

Terrible experience, from the time I walked in through the entire appointment. The receptionist was rude and short. I found the dermatologist (Dr. Wang) to be unhelpful. She recommended several different treatments, but did not take time to carefully explain the regimen that I should follow and how the different treatments might interact with one another. When I asked questions, she rushed through her responses, not giving me enough time to process what she was saying or ask follow-up questions. She then scribbled illegible instructions on a small sheet of paper as a guide for me -- totally useless when prescribed several things at once. The doctor also performed two minor procedures on me that left me bleeding, but I wasn't offered band-aids. And the impatient doctor's aid didn't wait for a "come in" after she knocked, so she walked in on me half-dressed. I'll never go back here.

Thoroughly impressed with them. Everyone from the front counter staff to everyone in the back that completed my skin cancer removal. Dr. Goldstein was great and explained every aspect of the surgery. Definitely will come back to them for all of my follow up exams.

Nothing but the best here! My favorite is Dr. Laura Phillips.

Excellent service. No unneccessary waiting time. Thank you.

The doctor took me before my scheduled time. She listened to all my concerns. She made great suggestions. I was very pleased with my visit.

Knowledgeable doctors and nurses, take time to make sure you feel comfortable with treatment plans and options before leaving your side

On time appointment start time, thorough exam and quick and painless procedures conducted to standard.

It was my 1st time being seen here. I was referred by the VA. I was impressed and very pleased with wat i done..thank you

Laura Phillips is one of my favorite all time healthcare providers. In addition to being kind, friendly, and empathetic, she is very thorough and takes her time addressing any concerns.

Dr. DeVreis is the best dermatologist in Durham.
I have had Basel & Squamas skin cancer 8 times and he has caught all of them. Extremely thorough and educational. Very efficient office . If you are a former Beach Bum like me and or outside frequently; you owe it to your family to get checked out.

Called back for my appointment quickly, friendly assistant, very thorough exam by Laura Phillips, PA.

Little wait time. Staff practiced safety with social distancing, masks, and thorough hand-washing. Truly listened to patient questions.

Excellent staff from check-in to exam. I was explained everything and out of the office quickly.

I highly recommend Central Dermatology Center and Laura Phillips. Great patient experience.

First time ever at a Dermatologist. Was not impressed and will not return to this location. Evidently they were behind schedule, but caught up with my visit. Was suppose to be a "base line" see what concerns you, then see what concerns us visit. Ended up with see what concerns you, check back in half a year and we will see what concerns us.... That will not be with this company. Got their co-pay though, so the money is good on the business side. Understand the wait time concern from the prior review. Guess that is why they wanted me out of there quickly. Was told to expect an hour, was probably out in 10 minutes, not counting the 30 minutes waiting in the lobby. So the hour was true.

My wife and I were impressed by how thorough the exam was and the professional way it was conducted and followed up with on the email sent to us. Everything about our visit was positive, from the ease of parking, the friendly staff and Dr. Chang and her thorough exam - better than other doctors we have attended.

My first visit to CDC. They were quick to get me in the room. I waited only a few minutes for doctor to come in. I felt comfortable with doctors knowledge and plan for my problem.

Dr. Austin Newsome was kind and very patient with my mom.

seen promptly, office staff friendly, professional staff knowledgeable

Very professional Doctors, Nurses, and Staff. Excellent care and follow up. Highly recommend.

Both the tech and the PA were outstanding! Very prompt, as well as kind and professional. I enjoyed that appointment way more than I thought I would.

Always a pleasant visit. Dr. Cheng definitely knows her craft and is very thorough in her examination. Great job from check in to check out by everyone.

Dr. Gagnon was very professional and attentive. I am relieved to finally receive the correct diagnosis and was given specific instructions on the cure. Great clinic and location!

I can't brag about this place enough! The staff makes every visit enjoyable. Never long waits. My skin has changed for the better since visiting Central Dermatology Center.

Felt safe with their Covid procedures and had wonderful treatment by the total staff, especially Mohs care with Dr. Beth Goldstein. I highly recommend this center.

Professional knowledgeable respectful staff. Have never had to wait for any appointment. Dr Todd is the best. She always takes time to fully address any questions I may have. She is very thorough and on last visit was quick to recommend simple solutions for my dry skin problems. Highly recommend Central Dermatology and Dr Todd.

I received a reminder of my appointment 3 days in advance, which was awesome. I was met with promptly apron arrival, & the staff was prompt, polite, & professional throughout my visit.

Thank you.

Staff was friendly and provided excellent care. Would have nice to have blanket to cover with while waiting.

Very professional and great results. Everyone is nice and appointments flow well. Rarely have to wait if ever.

I have been a patient there for more then 10 years in the Medi spa as well as the Dermatology side. I love this place as everyone there is so nice and they always try to make your visit the best possible. I tried another place for Dysport and was not satisfied at all. I won t do that again.
They are always up to date with all the new products and well trained in doing them. Prices are also great with monthly specials.

The doctor I saw on both occasions was very friendly and informative. She took her time with me and covered all of my concerns. I highly recommend Central Dermatology. Excellent patient care!

This is my second time here at as patient and the staff is very friendly and helpful. I would highly recommend this location.

Very thorough and professional exam. Lab results in less than 24 hours. Outstanding!

I was greeted with a smile and some small talk which put me at ease. By the time I filled out some paperwork and returned to my seat I was being called. Everything was explained to me what to expect during my examination. Not once did I feel uncomfortable during the exam Any and all questions I had were answered I am still amazed at how meticulous the exam was performed. From the top of my head to the bottom of my feet , every thing was checked. I had put this off for several years feeling very uncomfortable with someone checking my body If you need an exam or wanting to change your present office give Central Dermatology Center in Sanford a try I promise you will be happy you did

The front desk staff is efficient and caring. Allison and her assistant are amazing and professional. My questions and concerns were answered and when necessary alternatives were suggested.

First visit.Staff made me comfortable and I felt the Doctor was thorough.Waiting area was good size and comfortable.Appointment was on time.

Customer service and care by my Doctor was paramount, exceeded by expectations, provided answers to all my questions/concerns, would highly recommend Central Dermotology Center to my friends and family.

V/R
Johnnie

Great staff! They explained everything to me before during and after the procedure. Hope I never have to have anything else removed but if I do this is definitely where I am going.

Check in always efficient and virtually no wait to see the clinician. Laura is the best

Very nice staff! I was a new patient filled out a little paper work for maybe 10 minuets then was seen immediately! Definitely would recommend

I have not only been seen on time, but occasionally, I'm called 5-7 minutes early! The staff is friendly and efficient and I've always been treated with respect and kindness.

I've been a patient two+ years and I choose to see Laura Phillips. She is knowledgeable and so caring! Read the bios of the staff - I'm sure *any* dermatologist in the office would be wonderful.

Great experience as always at Central Dermatology. Had a wonderful facial with Sumner. She is an expert and so friendly, courteous and fun to talk with. I highly recommend Sumner. Also the staff at the front desk are great, very efficient and helpful. A+ for all!

An excellent place to obtain a wide spectrum of dermatology services. The physicians are skilled and friendly as is the staff. And the practice is very efficient so that you are seen at a time close to your appointment and moved promptly through treatment and checkout. Strongly recommended.

Customer service and care by my Doctor was paramount, exceeded by expectations, provided answers to all my questions/concerns, would highly recommend Central Dermotology Center to my friends and family.

V/R
Johnnie

Efficient, competent check in, support staff and md evaluation. Excellent! thank you all

This is for the Sanford location. The practice is clean, thorough and professional. I feel as if they care about me and do not rush through my appointment. I feel listened to and more importantly, heard. Highly recommended for your skin care needs.

I received professional, welcoming, prompt, caring, thorough treatment at Central Dermatology.

It was a very efficient appointment. I was called right away and the doctor came in immediately.

Professional and very caring. I definitely have recommended your practice to others. Thanks for great service

Able to get an appointment quickly at Cary office. Very short wait and friendly staff.

My husband, Franklin Garland, saw Dr Gagnon on 09/18/19. She diagnosed his problem immediately and in the same appointment, she took care of removing a cyst. It was excellent that the problem was solved that quickly.

Because of Covid-19 concerns, I recently cancelled my early November appointment. However, all previous appointments with Central Dermatology have been top notch. Many thanks!

Harry Weede

Excellent experience. Quality, polite and attentive staff. Professional and thoughtful surgical care. Surgeon called me later in the day to check on me. First rate.

Experienced a great facial with Claire today! She was very thorough and knowledgeable yet not pushy with products. The entire hour was relaxing and I left feeling refreshed!

Dr. C. Lynn Cheng, M.D. is an excellent doctor, she is one of most caring doctors I have ever met she listens to my concerns and she so knowledgeable about my conditions and try to do the best and proper treatment for me. The entire staff was efficient, friendly. I am so happy having them as my care takers. Thank you !

Stephanie is very good. I trust her abilities and her suggestions.

My exam was swift but thorough. The staff and doctor were quite pleasant. Most important for my experience is that I felt listened to and not rushed through like a part an on assembly line. I will come back.

Fairly quick and nimble for such a large practice. I was roomed soon after arrival (<5 minutes). My reason for visit was narrow and easily addressed by the excellent PA, Allison, so cannot speak regarding the physicians in the practice.

No waiting-admittance to doctor on time . A thorough examination with explanations and clear answers to questions

Quick responses, was able to make an appointment the next day, and the staff was extremely friendly and helpful. Highly recommend !

Kathryn in the Skin Care and Laser Center is amazing. She is so friendly, kind, and makes everything so easy and comfortable. I highly recommend seeing using Central Dermatology and Kathryn!!

I ve been a patient with Central Dermatology for over a decade. The staff is wonderful, caring and very knowledgeable. I recommend Central Dermatology to all of my friends and family.

Lack of hand hygiene from the Doctor is my only concern. Otherwise, the visit was fine.

Beware of fraudulent billing! They have consistently billed for a 30-39 min extended appointment instead of the standard 20-29 for accutane check-ins in which the doctor spends no more than 5 min with you.

Dr. Gagnon is very thorough and has a great chair side manner. She explains things very well and is always so friendly. I would highly recommend her. Great Practice!

I have been seeing Dr. Williams for 20 years and value her clinical skills and advice.

Very friendly, knowledgeable and spot on with treatment! Feel well taken care of!

Awesome appointment !!!
Went in clean facility no wait time was seen and taken care of the same day. The Staff was super friendly and knowledgable. They answered all my questions that I had . Would recommend this facilitny to everyone they really care about your skin care. Thank you for the friendly visit and treatment.
Rich (US Army Retired)

I have been a patient at Central Dermatology Center for five years, and from my initial visit through my Mohs surgery and every visit since, the doctors and staff have been caring, skilled, and thorough. Time in the waiting room can vary but has never been overly long (20 minutes max, usually less). Visits for skin checks are thorough and efficient, and never feel rushed.

Excellent medical environment with high technical and professional care.

I have trusted Drs. DeVries and Goldstein with my skincare for several years now and have referred my entire family and friends to them. I appreciate their skill, expertise, and understanding.