Center for Speech and Language Disorders Reviews

These people are NOT to be trusted. CSLD founder Phyllis Kupperman is my former speech therapist. She preached politeness, professionalism, and good communication to me for 15+ years. When I finally demanded the same of her and her colleagues, she threw an hourlong temper tantrum in her office, whining and practically crying on my shoulder about how unfair I was for expecting more than good intentions from her and her colleagues.

Prior to this, Mrs. Kupperman repeatedly broke confidentiality just for fun. Evidently, her favorite phrase was "used to." She loved to humiliate me in front of her other clients and colleagues by telling them about what a self-centered, neurotic train wreck I was as a very young child -- before my therapy sessions with her helped me turn my life around, of course. But around the time of her temper tantrum, she began breaking every promise she made to help me. When I confronted her about this, she acted as though those promises never meant anything. Twice, she told me to view having to do everything all by myself as "a positive experience in growing up." Whenever I tactfully tried to reason with her via email, she ghosted me for days, weeks, or months on end. When she finally responded to me, she didn't even mention the problem I tried to discuss with her. I finally stopped communication with her after I realized she was never going to address or apologize for her and her colleagues' ethics violations.

I am not the only person who has had major problems with CSLD. Another former client left them a bad Yelp review that has apparently since been removed. In her review, she complained that CSLD failed to tell her that they were not in insurance plans until she walked in the door. She also claimed that they were "a revolving door" of therapists who were "in the wrong profession." Yet another Yelp reviewer has stated that CSLD is "a very incompetent therapeutic group to be avoided!" She alleges that they are highly disorganized and seemingly uninterested in their work -- misplacing doctors' referrals; failing to send out evaluations; and showing a complete lack of enthusiasm for their jobs and clientele.

More than half a dozen anonymous former CSLD employees have also criticized the company on Indeed and Glassdoor. They, too, have alleged extreme disorganization at CSLD. They have also claimed that CSLD overworked and underpaid them and forced them to travel exhaustively throughout the Chicago Area's charter school system after promising them time in the clinic. The most damning reviews allege continual psychological abuse at the hands of CSLD's current executive director, Karine Fiore.

CSLD has responded to these allegations by changing their name and contact information and not updating either on Yelp, Glassdoor, or Indeed. (They also refuse to disclose company information to the Better Business Bureau.) They are now called CHAT: Life Changing Speech Therapy. Their new URL is chatwithus.org. Their new street address is 310 S Main St D, Lombard, IL 60148. On their website and social media, they pretend that they have always been called CHAT and have always been committed to social justice. Social justice aside, they have never once apologized to, or even acknowledged their ethics violations against, me or any other former clients or employees that I'm aware of. Instead, they have quietly erased us from their official history.

Bottom line? Don't waste your time with them. They are more concerned about their image than anything else. You'll find out how much they truly care about you when they stop getting paid to care and can't use you to make themselves look good.

I had a truly incredible experience at the Center for Speech and Language Disorders. The therapists are exceptional at what they do, and their dedication to their patients' success is evident. The therapy sessions were engaging, and I felt supported and motivated throughout my journey. I saw remarkable improvements in my speech, and I'm grateful for the life-changing care I received. Highly recommended!

I recently received speech therapy at a local clinic, and I'm extremely happy with the results. The therapist was incredibly skilled and patient, and she helped me overcome my speech difficulties in a comfortable and supportive environment. The program was tailored to my specific needs and goals, and I really appreciated that. I would definitely recommend this clinic to anyone looking for high-quality speech therapy services.

👍 The Center for Speech and Language Disorders is simply amazing! The therapists are so talented and dedicated, and they create a warm and welcoming atmosphere. Their expertise and genuine care make a huge difference in the success of the therapy. I've seen significant improvements in my speech since I started attending sessions here. Highly recommend! 👏

🎉 The therapists at the Center for Speech and Language Disorders are simply amazing! They are highly skilled, supportive, and patient. The therapy sessions are engaging and tailored to individual needs. I've seen remarkable progress in my speech, and I feel more confident than ever. I'm grateful for the exceptional care I received. Definitely the best place for speech therapy! 💯

My experience at the Center for Speech and Language Disorders was truly transformative. The therapists are incredibly knowledgeable and supportive, and they create a comfortable and encouraging environment. The personalized treatment plan they developed for me was incredibly effective, and I saw noticeable improvements in my speech. I cannot thank them enough for their dedication and expertise.

The Center for Speech and Language Disorders is top-notch! The therapists are friendly, knowledgeable, and professional. They genuinely care about their patients' progress and create a comfortable and supportive environment for therapy. I've seen remarkable improvements in my speech skills since attending sessions here. I highly recommend their services!

I had a great experience at the Center for Speech and Language Disorders. The staff was professional and knowledgeable, and they really took the time to understand my needs and develop a personalized treatment plan. They provided me with the tools and strategies I needed to improve my speech, and I saw noticeable progress in a short amount of time. I would highly recommend their services to anyone in need of speech therapy.

I had the opportunity to receive speech therapy at this clinic, and it was a life-changing experience. The therapists are incredible at what they do, and they genuinely care about their patients' progress. The therapy sessions were engaging, and they provided me with the strategies and techniques I needed to improve my speech. I highly recommend their services to anyone seeking speech therapy.

When our son was one years old he taught himself to read, he knew the alphabet frontwards and backwards, he was obsessed with letters and numbers. Like most I would spend my days scouring the internet looking for anything describing what we saw in our son. I found a video on YouTube of someone interviewing a woman named Phyllis Kupperman. She was talking about Hyperlexia and the therapy that she had developed specifically for working with these kids. For years I struggled for my sons therapist to understand that traditional autism therapies did not seem to be the right fit for him. I now knew that there was a therapy for my son, but sadly the clinic was in Illinois, a state we do not live in. I reached out to CHAT in hopes that I would be able to at the very least talk to someone about my son and that maybe they could help lead me in the right direction to work with him. Not only did Ciara speak with me at length, but also told me that they would be happy to consult with our sons SLP where we live! Ciara and I also Zoom once a month. I m able to let her know how our son is doing and since we are homeschooling due to the pandemic, I m able to go over what I m teaching my son. Thanks to Ciara, I have the confidence I need when working with my son. Working with CHAT is not only life changing for the child but for the entire family. I am able to take the knowledge Ciara bestows upon me to help my son succeed in every aspect of his life.