Castorama France Review

I did not find anything to my taste but the tastes and the colors that cannot be discussed!

Very welcome good advice
I recommend

Very satisfied with my visit! Kind and helpful, really went out of their way to help me! (Unhook the last available shelf of a model perched at the top in expo for example) we rarely meet today a service of this level. Bravo! I will go back there !

Professional and friendly team, for the rest it's Casto where there is (almost) everything you need

Welcoming, helpful, smiling team with good advice! Quality products! !

We go there very often! This is our favorite DIY store.
Too bad that the reception in some departments is not up to par!

Spacious store, a pleasure for our projects, but Casto does not keep its promises. An advertisement must satisfy the client and this is not the case for softeners. Review your inventory management.

Sellers who do not want to work. It's already complicated to have 1, but when you ask him for information, as if by chance, it's not his radius, and goes leaving us in plant. This happened to me several times. Too bad for them, so much the better for competitors ...

The welcome in the garden department was very friendly and very professional

Store where you almost have to cry to have a salesman after long, very long minutes of waiting, I came to ask for advice for a floor and the seller to confuse length and width in the footage! Lack of total professionalism.I now flee this store that does not question his organization and his lack of professionalism towards customers knowing that rates are high

Very well received by the vendors and very courteous

Bravo Castorama! Agile in this period! Open building and quality service! Well done to Guillaume in particular for his advice and his smile.

The summer season is not over yet, we can no longer find the articles related to the season ...

After-sales service on an order dated March 4, 2017
Several contacts by email or in the store to tell me in May that the after-sales service had been treated and that a second door delivery was in progress at their supplier: It was therefore necessary to wait for the manufacturing deadline
To date mid July still no news, I'm starting to find the long time! for an order dating from early March
I find it unacceptable from a sign like Castorama

Disappointed by the wait too long for a counselor when we get to have it

A nice store complementary mention to the wood cutting service.

The products are there. The caught are often excessive. A big regret

Good choice for renovation and decoration. A little expensive anyway.

A store sadly more and more sad :( I go when I need it or if I can not find the competitor.
Too bad, he is well placed, but maybe the situation will improve.

Proche de chez moi mais moins d articles que dans celui d Englos.

Not the courage to move 4 pallets to serve customers

Always very welcome. The sellers are patient (electricity, paint department), always available to answer us, help us find the right product.
Really very good. It is my reference DIY store !!!!

DIY store prices are more expensive than Leroy Merlin

Easy to park for the disabled, and very wide aisles to take time

Rays half empty, a counselor who refuses to go in reserve to give you what you need ... I will not set foot there.

Stock not up to date on the internet or in-store article still on the site while it has not been available for 6 months. You have to be reimbursed in store. This is not the fault of the store of bondues but casto in general

Big quack when withdrawing from the Drive ...

I placed 3 orders online for a withdrawal 2 days later around 12 noon.
Pick-up appointment taken, 3 confirmation SMS and the day and time of pick-up ... more than 45min of waiting to tell me that finally, my order is not ready and that no one can get it to me prepare (lunch break?).

Why 5 stars? Because finally, the Castorama staff offered to deliver my order to me ...
It was Bastien who brought me my order the next day (depending on our respective availability) free of charge.

Also, as a commercial gesture to apologize for this hiccup, the store offered me a 20 gift card.

It is true that at the time, I was very annoyed, but in the end, the store staff reacted very well and I find that very commercial.

After all, a quack can happen ...

Store or we are not push because there are not many people, which allows you to take the time to think about what you need without stress. Point de vu price I do not know because I go that.

Beautiful store but staff very little available unless you are a woman and skirt it tells you

Choice and attentive staff, no problem in case of return of items in case of error.

Great professionalism, special star in bathroom, dressing room

Large decoration and DIY store However, not much advice from sellers and not easy to find

I have been going there regularly for almost 2 years for the renovation of my apartment. A large majority of sellers are actually experts in DIY and technical advice. Some sellers are ready to walk around the store with you for information. Unfortunately other sellers are not nice enough and hide behind their computer or do not bother to accompany you to find the desired item. I think that an expert on demand call system would be very beneficial because it is not uncommon to see a customer follow a seller in full explanation with another customer in order to have information

There are more ranges as complete as the front, damage .... and not only Bondues.

Truck rental this day to take away 9m2 of siding. Staff very nice to rent, it was only half an hour, while I had just started the second.

Really disappointed .. I knew that barbarism still existed but sell traps glue for rats and mice that really shocked me ..

Nothing to say about this store. A team at the service of the customer, smiling cashiers and equipment in stock

Correct without more. Difference between what is advertised on the site and on the shelves.
If you are a novice like me and are looking for a specific product, pray for the right technician.

A well-stocked store, inspiring and varied products on display, a pleasant ease of movement and available and competent teams.
In this spring, a special mention for the garden furniture and its wide choice.

A good Castorama
No complaints

Prix corrects solde excellente personnel aimables sauf ce de l'accueil

Not many advisers available but overall good iteration of the brand. Lots of choices, fair prices.

Staff very rude and not available. It's a shame because the store is nice and well placed.

After-sales service is to be avoided absolutely. They are completely incompetent and leave you waiting for 2 months. It will be up to you to get back to them so that they do their job properly.