Casey Services, Inc. Review

Ashley was my first point of contact. She was pleasant, competent , and listened well. She was all about getting the AC issue resolved efficiently. She promptly returned calls and communicated well to get the appointment scheduled .
Caleb was my technician and he performed an analysis, determined the problem, and replaced the part. These people are personable and will expedite services to get you well taken care of. Thanks for what you do and HOW it's done.

I was impressed with Casey's the first time we dealt with them - they answered a call on Thanksgiving weekend and walked my hubby through a repair over the phone to get our heating system running. We felt we had found a great local service to patronize.

So when the issue happened again a couple weeks later, we had them come out and replace a pump and condensation tank that was failing. The tech arrived as promised and the job was done quickly. My husband, however, was quite surprised at the cost - they charged $280+ for a $43 part; the labor charge was reasonable, but the part? So, all in all, a $350 bill. That's quite a mark-up. On top of that, when my husband called to find out the part number and brand (for our records), he was told the tech would call back but the tech never bothered to return our call. That's almost as upsetting to me as the bill - ignoring a customer is not good service.

I've used Casey Services for many years. They are a fantastic company; very thorough in their work & honest in their dealings. I was just checking out their website & was impressed. I thought it was easy to navigate, had a lot of information & gave you contact information so that you could get more specific info. If I wasn't already using Casey, I think it might have impressed me enough to call them if I needed their servicec & heck them out .

I couldn't be more pleased with the service from Casey's. From Ashley, George, Kaleb and Yovani everyone was pleasant and knew what they were doing. They arrived on time, checked out my issue and provided excellent service. Just really nice crew. Use them!!!!

I have been doing business with them for around 15 years. Very nice and reasonably priced. Trustworthy. I highly recommend.

Need to teach your drivers how to drive correctly, Van #001 License Plate: DMH-2451 almost clipped the front end of my car TWICE in Wake Forest on Capital Boulevard, and proceeded to cut me off almost causing a wreck. I had a 14 month old in the car, wreckless decisions cause wreckless consequences.

Needed a reliable contractor and now we have one. Fantastic service, the tech (Damien I believe) was very knowledgeable and professional. We will absolutely use your company again for HVAC needs. Thx!!!

Great service tech Zach who was on time and fixed the issue right away. He explained the entire process. Would definitely call them anytime for future issues. Great work!

Thank you Casey Services HVAC for getting us cool again. Your technician, Lawson is a hero! We are so thankful for the professional service he provided. Being without air conditioning is not fun and we seem to take it for granted. I truly appreciate the excellent job Lawson completed and I have already recommended your company to others. Thank you so much! Hilda and Mark Stevens, Raleigh, NC

Been using Casey for over 15 years and have never had a bad experience. Always do great work at a fair price.