Casey auto group Review

I was traveling through the area on vacation and had a car accident. My car was towed to the collision center. All the rental places were closed. I walked in to the sales floor and Joshua Jones walked right up and asked if he could help. After explaining my situation he found me a rental at the airport and even drove me up to get it. What a great guy went so far out of his way to be so nice and helpful. Was never concerned about not making a sale. Truly a very nice young man. There is still hope in the world.

WOW! I had the best experience today at Casey's. If you want to have a smooth, successful and fun experience when buying a vehicle, go talk with Michelle Jones. She is absolutely wonderful!

Hands down the ABSOLUTE BEST car purchasing experience I have ever had!! Amber Johnson at the Kia Dealership in Newport News exudes professionalism, etiquette, respect, sincerity and the fashion sense and appearance is second to NONE!!! If you want a hassle free car purchasing experience...stop by and see Amber!!! Trust me...you won t second guess your decision! If I lm ever in the market to upgrade one of my vehicles...trust and believe...I m reaching out to Amber!!

This place have the BEST CUSTOMER SERVICE EVER! Rob was awesome. I needed a sub to replace my caravan i.lost in a accident. I was so treated with respect and he made sure I went home with not only i got what I wanted but also with a awesome price. Rob treated me like I truly family. The staff was awesome as well. But Rob Lord knows he's a God sent. Thanks Rob for being so Awesome!
Prt2 So I haven't gotten the car home yet needs inspection and a part to make the Air Conditioning to work. I was given a loaner car until my car is ready. Just call service department to find out statues and was told 2 different stories on the ETA. Shop area female rep was very repectable. But it seems Sean was annoyed of me questioning on a car I purchase. Just hope I did not make a mistake with this purchase. Its my first purchase with them and sales awesome service center that person sound annoyed if you ask about your car. Ill wait and see. Its been a week now

Many thanks to Willie Goodman and Travis for going above and beyond to help us find the perfect car for my daughter. She is absolutely in love with her new car and I couldn't be happier with the overall experience. Would highly recommend Casey!

Very helpful and had the most wonderful sales consultant when you go ask for Mrs Brittany she especially if it s your first time buying a car

I cannot recommend this dealership under any circumstances. I drove three hours for "a great deal, come in!" After requesting a best price from several people on the phone and online from a staff and the sales manager. On arrival, "No deal."

I called an hour out to indicate when we would be there. The interior of the car did look nice, but the exterior was filthy and there was tar on the wheel wells. I don't think a clean car is too much to ask.

There wasn't a woman to be see on staff in the dealership, which speaks for itself.

They placed a "hold" on my credit card to look at the car and then charged me. Should I not have seen or called and disputed this, I would have paid $500 to test drive a car.

A week later they reduced the car I was interested in exponentially.

I live in Pa. and was in need of a seat belt extender for my 2001 Silverado. I called around to dealers in Pa and surrounding states. I was very fortunate to have my call to the Casey Auto Group answered by parts consultant Robert Morris. He said they had two extenders and would send me one since they are a safety item. No charge and free shipping. Casey Auto Group is a dealer I hope to deal with when I need a new vehicle.