Carrefour santé animale Review

The staff are friendly and the veterinarian we met was able to answer all of our questions. Wilson even got a treat.

We have been going to the clinic since we had our puppy. We always have service above our expectations. All the staff are friendly and attentive. In addition, we did the operation (symphysiodesis) for hip dysplasia with Dr Dupuis and everything went very well. We called back a few times since we had some concerns or questions and we always have a quick response. In addition, whether it is the technicians, the veterinarian or the surgeon, they call us to follow up and make sure that everything is going well with our dog.

We absolutely wanted to thank the whole animal health crossroads team for all your care given to our Minouche (cat) who unfortunately after 17 1/2 years left us on February 24, 2020. You were incredible, attentive and very sensitive to us and all this with the greatest respect. It was a very difficult time for us and we really miss her very much. THANK YOU to all of you thanks to you our MINOUCHE to be able to leave surrounded by Love

Our dr huot veterinarian is super professional and competent. Kind and respectful. This clinic shows respect not just for the animals, but also for their owners, which is really appreciated.

Very good tracking professionals and opening time are advantageous!

Nice service ! A bit cheaper then some in Sherbrooke.

Very nice welcome, the staff were very nice, 20% discount on the first invoice for animal products and our little bulldog was examined from head to toe and the veterinarian took the time to answer our many questions and no pressure to pass advanced MRI radio exams etc .... Thank you very much!

Our little Arlo a 5 month old Italian Greyhound has unfortunately broken one of his front legs and I wanted to say A huge THANK YOU to Dr. Patrick Metcalfe for his excellent service and expertise, the team is dedicated, passionate and professional. They took care of our Arlo quickly and they took the time to answer all our questions and were able to put us at ease. Thank you

No, no and no
I called Tuesday noon for a simple appointment for an x-ray of a cat's paw. Friday appointment. Cool
Arrived Friday ... oops little problem, the young man turns and turns repeating that he takes care of us, but must update a small problem in his system.
He takes us apart in a consultation room to announce that there will be a billing for the appointment in "emergency" 140 dollars ??? More than 300 consultation and radiography ...
From Tuesday to Friday an emergency ??? While he announces that otherwise he would have room tomorrow morning at 10 am (Saturday)
WTF ????
So at the end of the line when it's been three days that you're waiting for a simple radio that you just made 30 minutes of car with a cat not easy and that you ......
cash friends HELLO
not a place for our animals.

I had to bite my dog there so I didn't have a chance to focus on whether it was good or not
But they took good care of him
Thank you

My aunt is a veterinarian in France, she went around the vets in Sherbrooke to tell me to go to this clinic. I have never been disappointed, Dr. Metcalf is really a friend of animals!

Great place, very big, lots of different items, very good service

I have my dog treated here, the Vet is very human and friendly!

Wow !! What good words for this veterinary clinic. It feels good, nice welcome. A passionate team, attentive and dedicated! Good advice, excellent listening and a veterinarian and technicians who do an excellent job. We highly recommend them !! The opening hours are perfect. Bravo. Thank you Mrs Ramos and your great team of PROFESSIONALS

Excellent service and dedicated to the patient and their master.

Opening hour and "proximity service" make this veterinary the best for me. Professional and people oriented.

The perfect place for your pets .. Very attentive services and very high quality care for our treasures

Just wow. They have gone above and beyond for my cat! So attentive, updated everyday, sometimes twice a day, every option is explored and explained - so glad we found them!

They are all very good with humans as much as animals.

Of all the veterinary clinics I have known in my life, this is the best !!! They are all very attentive to our animals. One of my very sick dogs spent 5 days there. Normally he would not return there with pleasure but on the contrary, he would pull on his leash to enter it more quickly to go and see his friends at the clinic! They take the time to explain the treatments and our choices to us. As for costs, they are not more expensive than the others, I would even say less. 100% recommendable. PS: Dr. Metcalfe is extraordinary!

I would like to sincerely thank Dr. Patrick Melcalfe I had a very very good service for my beautiful Ivette (French Bulldog) last year ... and thanks to the great care given to my dog, Dr. Patrick Melcalfe saved my Ivette .... thank you very much you are a true professional and still thank you dear Dr. Patrick ... :) <3

So attentive to your animals and so apparent that they love them!!

incomparable service. Skill and kindness are at the rendezvous. You are known by your name, even after an absence of several months.

Hello, a sincere thank you for taking care of Maya when she passed away. Your environment is conducive to meditation and everything is done in the respect of our animal who accompanied us in our moments of happiness but also pain. Chantal and Samuel

Very good services and affordable price to cut the claws of cats

I phoned to ask for an appointment for my ferret who was dying. On arrival, the incompetent receptionist never wanted to take me because she thought I was talking about a cat and not a ferret ...! In short, on this beautiful Sunday that all the vets are closed, my poor little ferret has suffered and agonized to death several hours later.

Very good service, very friendly and friendly do not want to just make you spend your money best veterinarian of Sherbrooke thanks to all the team

I received very good service when my little dog fell, he was seen in an emergency, at no additional cost as other clinics required! They are very conscientious.

a clinic really out of the ordinary. Technicians and Vet like Dr. Huot great. I stay 3/4 of an hour from the clinic but I would not change for all the gold in the world.

See you soon. Reasonable price, courteous and dynamic staff who takes the time to answer your questions, not afraid to give you a little more for your money.

We met a very attentive and passionate veterinarian about her work. On the other hand, we had a bad experience in terms of examination fees ... We had examination fees for the 2nd and 3rd booster shots, on the other hand, no full examination was carried out. Really disappointed ...

Since Max's birth we have been seeing our vet in this very good clinic. They know how to answer our questions, our big Max, a fairly active Labernois, likes everyone in this clinic and in the shop too. I recommend More

Another DrLegend recommendation. The staff over there are so wonderful and knowledgeable. I do not mind traveling over 200 KM back and forth to bring my pet dog for a heath checkup. Pricing, Service, Knowledge, Staff all A+

We received a very good service from the entire team. The owner / veterinarian to save our kitten who would have died without his help. We are very grateful. I highly recommend !

Twice I went to this veterinary clinic. Twice I realized that this place has the priority to make money! Both times told me about surgery when it was not necessary. Last time, I was prescribed an antibiotic that was not adapted to my dog. Also it is forgotten a lot of expenses like those of prescription which are not to indicate. If you bring back your antibiotics because your pet is doing well you will not be fully reimbursed.

Very satisfied with the care for our dog. Shop also with good prices, dog park at this place ... Very good.

Impeccable attentive staff very nice affordable shop

Very good welcome, care for my little dog very professional and warm
Recommended

Our visit was flawless. They took in our pet with a very caring attitude and made us feel like we made the best choice to go there.

Very good service. Very professional healthcare team.

Great service, the personnel recognizef you when walking in, our veterian tell you the exact treatment to be given.

Very good service and approach to customers and serious follow-up post visit. We feel the love of animals at Dr. Metcalf. Good advice on exams / treatments to do or not. Great patience and concern for animal health and well-being. My top vet since 1995.

Descaling and removing 13 teeth from my dog "Charly", excellent service from Dr. Lussier!

The people at the reception are a bit confused. Vets are good

Excellent service. Real professional caring and competent.

Personal very friendly, smiling, available, loving animals. Your pets are a priority for them, it treats them as a family member, with gentleness and attention! Well done!!!

The best veterinary team I know ... Thank you for saving my dog Nokia ...

Great service! Open evenings and weekends (full), it's the first time I've seen this. It really is a plus!

Always excellent service fast and courteous. I appreciate so much their kindness and their knowledge. Thank you for the wonderful care given to my Zoe and previously to my Chinook. Place par excellence!