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M
3 years ago

Carpenters were recommended to us and we were very...

Carpenters were recommended to us and we were very impressed with the service from the initial phone call through to the post-survey queries. We received a thorough, informative and timely report. Questions we had with the report and about the property were answered swiftly and in full. The surveyor and all staff at Carpenters were always professional, helpful and friendly. We wouldn t hesitate to recommend to others or use them again ourselves. Thank you all so much!

A
3 years ago

Carpenter Surveyors were absolutely fantastic. Tra...

Carpenter Surveyors were absolutely fantastic. Tracey responded to my enquiry quickly and a date was arranged for the survey asap. Tracey was incredibly friendly and supportive, and Anthony, who carried out our survey was fantastic as well. Anthony called to go through the survey over the phone prior to the written report being sent out. Considering the busy and strained environment at the moment, the team's service has be first class.

B
3 years ago

Fantastic support and very responsive! Report deli...

Fantastic support and very responsive! Report delivered was very clear and detail. I've got the service done in a short time even under the COVID influence. I have to give my special thank to Tracey!

R
3 years ago

Ian provided a huge amount of detail in the survey...

Ian provided a huge amount of detail in the survey and the drone footage was useful for the roof inspection and surrounding area. The information enabled me to make informed decisions which proved vital when buying such a unique house. Best Regards.

M
3 years ago

I was impressed how professional Carpenters were. ...

I was impressed how professional Carpenters were. They dealt with my request efficiently, they had knowledge of the local area and they visited the property and provided a comprehensive, easy to understand report very quickly.

W
3 years ago

Required Homebuyer's report was detailed, thorough...

Required Homebuyer's report was detailed, thorough and provided us with the necessary information to prioritise work to our new house. Delivered promptly but when chased, feedback was near immediate. Thanks

k
3 years ago

The survey was done in good time. Very easy to und...

The survey was done in good time. Very easy to understand with a traffic light system so that you can identify area s that need attention quickly. Also lots of photos. Tracey Robson from admin, was very pleasant and always got straight back if I had a question . Would recommend and use carpenter s again

M
3 years ago

Have recently used Carpenter Surveyors. Excellent ...

Have recently used Carpenter Surveyors. Excellent service .No Hassle "exactly what is says on the tin"
Surveyed my house, issued report , all within 7 days excellent, will certainly recommend them

P
3 years ago

Outstanding service, prompt, thorough and reliable...

Outstanding service, prompt, thorough and reliable. There was not the option to give 4.5 stars and so I rounded it up to 5 stars.

Thanks Ian and Gary for a very detailed building survey on a Church building that we're currently in the process of purchasing!

S
3 years ago

Fantastic customer service! Carpenters bent over b...

Fantastic customer service! Carpenters bent over backwards to accommodate my last minute request, from the excellent customer journey from Tracey's initial call to Ian who arrived promptly and completed the report ahead of time. Thankyou so much! Absolutely would recommend!.

S
3 years ago

Carpenter Surveyors were recommended by our Estate...

Carpenter Surveyors were recommended by our Estate Agents.
Emma and Tracey were both very helpful and responded quickly and effectively. The report was completely in a timely manner and was very detailed and easy to understand. We would highly recommend them.

C
3 years ago

We required a survey on a property late last year....

We required a survey on a property late last year. The report, as expected, was very detailed and professional. We later had some concerns after the property purchase and asked Carpenters for their opinion in the matter. Throughout they have been very honest and reliable, huge thank you to Craig.

G
3 years ago

Absolutely brilliant experience with Carpenter Sur...

Absolutely brilliant experience with Carpenter Surveyors. They couldn't be more helpful and Gary was very friendly and went out of his way to help us. We would definitely recommend to others and use their services again.

O
4 years ago

Excellent, professional service from a first class...

Excellent, professional service from a first class company. Home Buyers report was delivered ahead of scheduled time. The team are second to none and obviously care about what they do. Highly recommend Carpenter Surveyors and would use them again if required.

L
4 years ago

These guys exceeded all expectations and went abov...

These guys exceeded all expectations and went above & beyond! I had been let down by another company and Carpenters agreed to perform a survey within 2 weeks. To my amazement they arranged it within less than a week and the report was with me the day after the survey! Highly recommend Carpenters for fast, efficient and friendly service

L
4 years ago

First class service from start to finish from both...

First class service from start to finish from both the admin/office team and the Surveyor. Clear pricing structure for options and reasonable rates. I opted for the Survey Level Two: HomeBuyer Report - Survey and it has proved invaluable and worth every penny (thanks Anthony)! Clearly laid out report, easy to follow and understand plus the offer to call and have any queries answered. Would not hesitate to recommend to family and friends.

E
4 years ago

We are very pleased with the service from Carpente...

We are very pleased with the service from Carpenter Surveyors, from the team in the office and especially thanks for the surveyor (Anthony).

The survey report give us very detail report and suggestion. The team were always on hand to answer any questions and provide further advice when needed.

Highly recommended!

T
4 years ago

Friendly and professional.

Friendly and professional.
Good value for money.
Would use again in any future property purchase.

T
4 years ago

Great company - really recommend using. We booked ...

Great company - really recommend using. We booked a detailed homebuyers survey through Carpenters and everything was faultless from start to finish. Our survey was completed by Gary who was super friendly and happy to take us through any questions we had on the survey and the report itself was really detailed and easy to understand. The booking team are also really quick to respond to any queries and always friendly. Prices are also very reasonable.

B
4 years ago

So friendly and professional! Really speedy servic...

So friendly and professional! Really speedy service, extremely detailed and thorough survey carried out. Communication is excellent as well. Covid has not been a hindrance to how well this company operates. Can't thank them enough - especially 'Tracey'

F
4 years ago

I used this firm a few a while ago when buying my ...

I used this firm a few a while ago when buying my current home. Despite a detailed and glossy brochure I was rather disappointed with their efforts - or lack of them.

When I raised this with the management they sent me a perfunctory letter and were not interested in my request for some recompense. So - if you are looking for a surveyor then keep going and give this lot a miss!

J
4 years ago

We have been recommending Ian Bullock and his team...

We have been recommending Ian Bullock and his team at Carpenters for years. They are an exceptional surveying practice with excellent communication with clients. We always have full faith when recommending Ian because we always know he and his team will do a superb job and our mutual clients and friends have also been very happy with the service they ve received.

J
4 years ago

Very pleased with the service from Carpenter Surve...

Very pleased with the service from Carpenter Surveyors, from the team in the office to the surveyor (Anthony).

The survey I received was very detailed, paying for itself many times over with some of the issues identified. The team were always on hand to answer any questions and provide further advice when needed. Highly recommended!

D
4 years ago

I was very happy Ian and his team. Ian was able to...

I was very happy Ian and his team. Ian was able to tailor the services offered to exactly what I required. The reports were detailed and well presented and Ian was available to answer all my follow up questions.

C
4 years ago

We recently engaged Carpenters for a Survey of our...

We recently engaged Carpenters for a Survey of our intended house purchase. They were for professional and courteous during our negotiations and we are very happy with their service.
Thank you Carpenters.

H
4 years ago

Carpenter Surveyors were brilliant, great price an...

Carpenter Surveyors were brilliant, great price and service. Tracey responded to my enquiry quickly and effectively. We had two surveys completed for our properties. Both of which were completely in a timely manner and really detailed. Antony kindly called us after our homebuyer survey to discuss with us which was a great help. We would highly recommend them!

F
4 years ago

Very good customer service from Tracey Robson who ...

Very good customer service from Tracey Robson who I contacted to organise a survey to be carried out in my home. Prompt and efficient service and received my report quite quickly. I would definitely recommend their service.

M
4 years ago

A very good service. I was able to contact 'Carpen...

A very good service. I was able to contact 'Carpenters' very easy and arranged for a home buyers report. They made the necessary appointment with estate agent, kept me informed and produced an easy to read report on the property with a traffic like system of advice regarding the state of the property. As promised they did it in the time constraint of 7 to 10 days and sent it electronically.

S
4 years ago

We have recently used Carpenter Surveyors and foun...

We have recently used Carpenter Surveyors and found them to be quick, useful and great customer service. They got the job done and we received our report soon after the survey took place. Would certainly recommend.

S
4 years ago

We used Carpenter Surveyors to obtain an evaluatio...

We used Carpenter Surveyors to obtain an evaluation on our house. From start to finish everyone we spoke to were all professional, friendly and extremely helpful. Nothing was ever too much (and we had a lot of questions!)

Would highly recommend to anybody and we will use again if there is a need in the future.

Thank-you to all the staff involved

c
4 years ago

Excellent report.

Excellent report.
I did think twice about getting a report but actually saved me a fair bit off the asking price and also gave me peace of mind.
The contact didn t end with the report and he was available to answer my queries and took the time to advise me.

c
4 years ago

Really pleased with the service from the office to...

Really pleased with the service from the office to the surveying visit. Really efficient on both ends. They were upfront about costs and the turn around from the surveyor visit to the report being generated was only two days! Would recommend.

P
4 years ago

I have used them twice now and received excellent ...

I have used them twice now and received excellent service on both occasions. Really easy to communicate with and even make arrangements for you to speak to the surveyor direct when needed. Reports came through in 2-3 days which was really helpful. Highly recommend

S
4 years ago

Excellent service overall. I was very pleased with...

Excellent service overall. I was very pleased with the level of assistance post survey. I'm glad i went for the homebuyer report in the end as this saved me a ton of money due to the amount of defects picked up by the surveyor.

B
4 years ago

Excellent, professional service. Tracey was very f...

Excellent, professional service. Tracey was very friendly and quick to respond to our enquiries keeping us well informed on the progress of our HomeBuyers Report. Would highly recommend Carpenter Surveyors.

Z
4 years ago

The service I have received has been excellent and...

The service I have received has been excellent and everything you would want from a surveyor. Carpenter Surveyors are professional, it was easy to arrange an appointment and they have been very good at keeping me in the loop and providing an open channel for follow up queries. I would use them again and highly recommend their services.

C
4 years ago

Great service from Carpenter Surveyors. Extremely ...

Great service from Carpenter Surveyors. Extremely easy to communicate with and emails/calls were responded to quickly. We were very thankful to Anthony, the surveyor, who even took some measurements for us during the survey as we had forgotten to. We are first time buyers & nothing was a 'silly question' to them, we were made to feel at ease throughout. Our report came back in 4 days which was amazing. Carpenter went above and beyond!! Thankyou

Carpenter's Surveyors

Carpenter's Surveyors

4.9