after my late mother died at the anglicare center i came here frequently with my daughter to free of sorrows. often i would stick my head under water hoping that i wont be able to lift my head up again but after trying to drown myself numerous times, i just cant do it.
anyway, great customer service would come again.
kind regards, margret
swimming teacher Amy focuses too much on competent swimmers rather than incompetent swimmers
Front counter staff are generally nice parking is a nightmare
Love the staff and coaches there.It's the policy seems to be not so friendly. No make up classes (except for the current COVID19 period) and too busy on weekend. They allow 5 kids in a lane, which kids literally swimming on top of each other. Plus the fee is not cheap either. Sadly have to leave this center.
Great place for kids to learn swimming. Amazing staff who pays great attention to your child in their early years of swimming lessons.
School holidays are even better as kids get intensive learning and practice (whenever possible). Just one observation that when the class is full, 5 kids seems a bit crowded. 4 kids max would be ideal.
Overall two thumbs up!
Sandra is fantastic and I found Ryan to be a good swim teacher, my kid loves every second in the pool... Keep it up team!
My daughter loves this place! It's like her second home
Our 4 year old has just started with Carlile 2 months ago, and she s absolutely loving it.
Her confidence has grown, she s swimming confidently on her own, and has just learnt to dive.
We are very happy with the service here, and the teachers are all very friendly and very patient.
Great swim school, highly recommend.
Excellent swim school, we have tried quite a number of swimming schools over the years and this has been the best. The instructors are also consistently very good.
Review - pertaining to Carlile Cherrybrook reception staff, NOT the quality of training or teachers
The attitude of the reception staff is appalling. They take themselves too seriously and forget that one of their major tasks in a role like this IS to help the customers, its not a favour they are performing free of cost. In-person conversation with them is pretty much cut and right often ending with half-resolved customer problems, phone calls are disrespectfully ended without a proper solution for the customer. It s like they almost never have the time for you - unfortunate that I have to interact with them, even if it is infrequent. I have had a couple of my friends experience the same, it would be wonderful to have some down to earth, friendly front of office staff.
