I recently used this company's services to ship so...
I recently used this company's services to ship some items internationally. The website was easy to navigate, and the booking process was straightforward. However, I encountered some minor issues with customer service. The staff seemed overwhelmed and took longer than expected to respond to my queries. Additionally, the tracking system was not very reliable, leading to uncertainties about the status of my shipment. Despite these shortcomings, the delivery arrived within the estimated timeframe, which was a relief. Overall, my experience was average. If the company can improve their communication and tracking systems, it would greatly enhance their service.
