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What reviewers say about Carelinx

Generated with AI from 10 reviews on Trustburn · updated 5 days ago

Customers describe the company as professional, efficient, and easy to use with good client matching. Many reviewers appreciate the support from case managers and the handling of administrative details like background checks and invoices.
What does Carelinx do?

CareLinx is a nationwide home care platform that helps improve health outcomes while reducing the cost of care. The company uses tech-enabled caregivers to serve as the eyes, ears, and arms of clinical teams in patients' homes.

Are there any complaints about Carelinx?

Reviews mention specific complaints including low quality of care, lack of caregiver supervision, and unresponsive account managers. Other criticisms involve inconsistent pay, missed payments for worked shifts, and poor communication or disorganization.

AI-generated from reviews on this page. Verify anything important with the company directly.

ilyshanshan
Reviews 1

Horrible registry company to work for. The account managers are not reliable and don't respond back with any questions or concerns that you have. They have not paid me for 2 shifts that I worked over a month ago. My old account manager Angelie was very responsive and always made sure I had scheduled work days but ever since she left the company and they assigned me a new account manager Ron! He has done nothing that I simply asked of and I have not been working this past month. I do not recommend working for carelinx

michelle galloway
Reviews 1

So far my experience with Carelinx is a positive one. I love the clients they have set me up with. The only negative I have is communication. You get several messages from several different people and when you try to contact them they never respond to messages. The employees are slow in doing their job. I contacted 3 different people who messaged me about one client which in itself is confusing because you don t know which one to contact. Anyway they set me up with a client and the day before I was suppose to start I still had no care plan posted and no information on the person other than her name. After sending several messages to the people that texted me about the new client and also leaving a message with the online chat I had to also call and leave a message. Finally they added her info. The actual carelinx employees do not seem to know what they are doing. When you ask a question they can not give a straight answer and one person will tell you one thing and another person will tell you something else. Carelinx s itself is a great accent but the employees really need more training and learn how to communicate and return calls and messages

Jed Odalley Blanco
Reviews 1

I love my awesome case manager, her name is Angelie Nicolas. She's awesome, always there when you need her, understanding and very pleasant to talk with everything regarding schedules and other work issues. Overall, CareLinx is a good company. Sometimes there's some misunderstanding and miscommunication but it gets solved at the end of the day.

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About Carelinx

CareLinx is a nationwide home care platform that helps improve health outcomes while reducing the cost of care. The company's innovative approach amplifies the effectiveness of clinical teams by using tech-enabled caregivers who serve as their eyes, ears, and arms in the homes of patients and members.

It was founded in 2011 and headquartered in San Bruno, California.

Address
1350 old bayshore highway