Careflite Ambulance Reviews

The two ladies that transported me from Presby Rockwall to Presby Plano did a great job. They were very kind and professional.

The best service I have ever received in years. The 2 team members that helped me and my cousin last night to transport me to another apartment because of my disability was amazing. They were very caring, respectful, resourceful, and overall great people who love what they do. They handled me with care down the stairs and I'm so greatful I joined Careflite.

I m a truck driver and was forced to call an ambulance to get to the nearest hospital when I had an asthma attack. The ride took 20 minutes to the so-called nearest hospital. There was no air in the ambulance which made my breathing worse. To be clear this was in Waco Texas in July. I received a bill almost 2 months later for just shy of $3,000 dollars. Mind you I have full insurance which only covered $250. Other than the mileage, the only actual treatment I was given in route was oxygen & vitals monitored. There s no justification for the cost of this bill. These people are thieves and I hope they burn in hell! Call a Lift or Uber but do no use them if at all possible!

The attendant who sat with me in the ambulance coughed constantly with no mask. Concerning because I have cancer. He was attaching heart monitoring equipment and there was a broken wire, causing it not to work. Ride was extremely bumpy and smoke was pouring from front of ambulance upon arriving at hospital. Driver was courteous and professional, but equipment, ambulance, and second medic left a lot to be desired. However, I was delivered safely.

I only have words of thanks yo the three guys in the ambulance who transferred my mother last 31 July from Dallas Prebysterian hospital to home, after to Parkland hospital, where after 2 days she was disconnected from the oxygen ventilator, and until the day today she is breathing and living without a ventilator, after being held in the presbysterian hospital for 7 months without hope for the 31 doctors and all breathing staff who attended her. We thank God for this miracle and you 3 guys for your effort, dedication, attention, professionalism and compassion. God bless you and take care of you in your work.

My partner's bill came out to be $32,455.71 and he is still currently in the ICU in a coma. He's been in a medically induced coma for over 2 months now and is STILL incapacitated. CareFlite has been sending us a bill the past few months but we're unable to call his insurance to discuss their payment because we're not authorized users and CareFlite has not picked up any of our phone calls to discuss the balance. They are threatening to send this to collections while we're unable to call anyone to discuss the balance and the person who the bill belongs to is unable to pay. My partner's condition is COVID related too so you'd think it would be handled by the CARES Act but we've been unable to talk to ANYONE regarding this and now this company is threatening to put us into debt without ever speaking to us when we try to reach out. This is unacceptable.

If you are in need of air transportation -- no better place to call. They do offer a more than reasonable family plan.

Yes we used to care flight for my father we have received the bill Medicare and our private insurance is paid a huge chunk of it we owe $110 and we re trying to work with them we re sending what we can five dollars a month and yet they re threatening to send collection agency s address for $110. Meanwhile they re excepting the five dollars a month

I deliver supplies to this place often and they are very nice and friendly people.

I was very fortunate to have CareFlight evacuate me recently...directly from our ranch property in Bosque County. I had been caught up in a collapsing structure and the internal injuries were serious. North Bosque County EMS summoned CareFlight based upon my wife s description of the accident to the dispatcher, and the CareFlight helicopter arrived literally within minutes of the local EMS. I was conscious and aware during the entire triage process and recall vividly the professionalism and efficiency exhibited between the arriving CareFlight crew and the attending EMTs. Our next destination was the helipad at a Waco hospital with the pilot and flight nurse delivering me directly into the ER and then consulting directly with the attending ER physicians and trauma surgeon.
My family and I are so grateful to have had all of these professionals on duty that day, and in particular the investment we had chosen to make several years ago in emergency evacuation coverage.