Jade M.

Review of Careflite Ambulance

My partner's bill came out to be $32,455.71 and he...

My partner's bill came out to be $32,455.71 and he is still currently in the ICU in a coma. He's been in a medically induced coma for over 2 months now and is STILL incapacitated. CareFlite has been sending us a bill the past few months but we're unable to call his insurance to discuss their payment because we're not authorized users and CareFlite has not picked up any of our phone calls to discuss the balance. They are threatening to send this to collections while we're unable to call anyone to discuss the balance and the person who the bill belongs to is unable to pay. My partner's condition is COVID related too so you'd think it would be handled by the CARES Act but we've been unable to talk to ANYONE regarding this and now this company is threatening to put us into debt without ever speaking to us when we try to reach out. This is unacceptable.