Reviews 36
Filters:
Rating
Language
Sort:
Most recent
K
3 years ago

Care Guide has been wonderful in assisting me with...

Care Guide has been wonderful in assisting me with finding care for my aunt. They sent me a list of places that fit within my aunt s budget and continuously followed up with me to see if I had questions or just needed support. I cannot say enough about Jackie s professionalism and true display of care and concern. I highly recommend Care Guide to others for care for their loved ones.

K
3 years ago

Care Guide is consistently dedicated to helping ac...

Care Guide is consistently dedicated to helping active seniors and family caregivers find a new home for their loved ones. They are professional and reliable. As a professional senior living consultant, my interactions with the Care Guide team are always pleasant and helpful. I would highly recommend them.

A
3 years ago

I was very pleased and grateful for the personal a...

I was very pleased and grateful for the personal attention I received from Leslie with Care Guide Inc. She not only provided me with a list of facilities that met our budget, she contacted those places to try and negotiate various items to meet our needs. She also accompanied me on my visits and asked questions that I didn t even consider. She did this for me and my mother as well as my husband and brother in-law when they were looking for a place for their mother. I ve used the national referral services like A Place For Mom, but Care Guide Inc. has a more personal knowledge of the local facilities...something the national services don t have.

G
3 years ago

Jona and her team are true professionals. She qui...

Jona and her team are true professionals. She quickly responded to my Mother In Law when she began her search for senior living options. She really helped our family make the best decision for the current situation and helped with future planning.

d
3 years ago

Jona at Care guide was so helpful and supportive ...

Jona at Care guide was so helpful and supportive during this difficult Decision. She never put any pressure on me and gave me lots of choices. I feel like I had a friend by the time my mom went into a wonderful personal care home. I would definitely recommend this company.

L
3 years ago

Navigating all the unknown territory of caring for...

Navigating all the unknown territory of caring for an aging parent is daunting to say the least. The people at Care Guide have been so helpful beginning with making sure we knew which important documents to have readily available, to finding home care, and finding a good assisted living facility. I can t imagine doing all this on our own!

P
3 years ago

Care Guide helped me in my time of need. I had no ...

Care Guide helped me in my time of need. I had no prior experience in working with personal care homes, nursing homes, and hospice centers. I was given guidance that I needed in this overwhelming time. The most important thing was that I was given kind encouraging words that I desperately needed. I I highly recommend this company

M
3 years ago

Jona and her team were incredibly helpful and supp...

Jona and her team were incredibly helpful and supportive of my family during our search for care. It's was a difficult transition and it was nice to feel like someone was on our side. I highly recommend Care Guide.

K
3 years ago

I have been working in Atlanta area in healthcare ...

I have been working in Atlanta area in healthcare for many years now . Care Guide has an outstanding reputation! I've referred families to them and they have always been treated wonderfully with a great result. Very client focused and professional!

M
3 years ago

There s no great script for families to follow for...

There s no great script for families to follow for all the different ways we age and the types of care our loved ones need. A consultant from Care Guide helped us weigh options for assisted living, home health care, and memory care based on our families health needs, finances, and location. It s meant a lot to have an impartial advocate help us.

W
3 years ago

Would HIGHLY recommend the services of Care Guide,...

Would HIGHLY recommend the services of Care Guide, Inc. Jona has helped myself and several close friends and family. She is very knowledgable, a great listener, a calm in the storm when seeking the best care for one of your loved ones. Each situation requires personalized attention and Jona provides Platinum attention for all the details. You will be very thankful to have her on your "team" in the care of your loved one!

M
4 years ago

Jona and the team at Care Guide are wonderful. Pr...

Jona and the team at Care Guide are wonderful. Professional and helpful with high integrity to always do the right thing for their clients. They will save you so much time and energy during what can be a difficult process.

D
4 years ago

Jona was a huge help to us in finding care options...

Jona was a huge help to us in finding care options for my elderly father. She took the time to explain all of our options, and to help us make sense of the complexities of elder care for my dad. I can't thank her enough.

B
4 years ago

Thanks and Blessings to Jona and Leslie for GUIDI...

Thanks and Blessings to Jona and Leslie for GUIDING my sister and me through challenging times. Jona, I remember and rely on Exodus 14:14 The Lord will fight for you; you need only to be still.

B
4 years ago

Jona Payne and her team are indispensable when it ...

Jona Payne and her team are indispensable when it comes to helping families in crisis; with the tough decisions families face and must make for their loved ones.
The Care Guide team is not only highly recognized and respected in industry but it shows in all they do. They are knowledgeable, experienced, thorough and compassionate. Every Care Guide employee has in one way or the other been touched by, worked in the industry and/or had a family member of their own whom they have been faced with making the very same tough and often times confusing decisions every client/family must make. Not only do they guide families from the industry side -perspective, but also from a personal side -experience.
I tell all of my friends who find themselves faced with the decisions so many in our age group are being faced with, that there is absolutely no reason to try to figure all of this out alone when there is a company with a team who offers a free service to families who is ready, willing and able to guide them, not only every step of the way, but steps ahead. I and my family are very pleased with the guidance, help, understanding, advice, "service" that Jona has provided in the past as well as for me currently.
You don't have to be in crisis mode to reach out to them.
Care Guide can help you plan in advance for a loved ones needs. They can guide you through paper work, state-to-state transfers, VA/Govt regulations and paper work, insurance, senior care law and finance, what to do with a family home, medicare/medicaid, etc, they can even notorize papers for families if/when needed. You dont have to search anything; they do all the work, set up the appointments and tour every facility with your family so you only see the places that are right for your loved one with no fears, intimidation or unanswered questions. Let them do the work so you can focus on loving your family member in need, for the kind of care they deserve, and the peace you desire.
I highly recommend Jona Payne and Care Guide

M
4 years ago

Leslie and Jona at Care Guide were wonderfully hel...

Leslie and Jona at Care Guide were wonderfully helpful to my mother and I as we navigated the Atlanta assisted living landscape. No pressure (unlike another service that I made the mistake of contacting earlier), gentle questions to find out what we were looking for, and insightful suggestions of facilities to check out. Furthermore, they have excellent relationships with many of the places in town, and were able to give us great tips on what to ask, and to ask for, in terms of services and costs.

We wound up selecting one of the properties that Leslie suggested, which we would never have found ourselves. Many, many thanks to the caring and effective Care Guide team.

D
4 years ago

Leslie Merriman has been remarkable with her patie...

Leslie Merriman has been remarkable with her patience, knowledge, kindness, thoroughness, professionalism and follow through. It is so nice to feel like I have someone who knows this business so well in my corner. I would certainly recommend Leslie and Care Guide, Inc. to anyone in need of this kind of assistance. Truly remarkable!

L
4 years ago

Wow, what a smooth and seamless experience it was ...

Wow, what a smooth and seamless experience it was to work with Jona at Care Guide! I moved my mom into a new memory care home and within a day Jona supplied 7 options for me to review. I chose 3 to visit, and found an excellent new home for mom. Thank You So Much, Jona!

M
4 years ago

Leslie went above and beyond to ensure that our fa...

Leslie went above and beyond to ensure that our father was taken care of and in the best possible place for him. She answered all of our questions and provided us with resources that we didn t know how to find. She is amazing!!

M
4 years ago

Jona and her staff have always done a phenomenal j...

Jona and her staff have always done a phenomenal job with answering questions and guiding us through a difficult and emotional process. We have used them for our in laws, and Care Guide would be our first call if we were to need anything in the future. Thanks again for all you have done and continue to do for my and other families.