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A
3 years ago

This lender was terrible and almost cost me my dre...

This lender was terrible and almost cost me my dream home. They were the lender for the buyer on my property. Marlene was the person responsible for handling the buyer's city loan approval and from the beginning she didn't get things done in a timely manner. Then in the last few days she dragged her feet to close the loan. We had to submit a demand to close to get things done. Strangely enough within 30 minutes of sending demand to close the loan funded. I STRONGLY urge buyers to find another lender.

R
3 years ago

Thank you! Thank you! Thank you, Ruben!! What a fr...

Thank you! Thank you! Thank you, Ruben!! What a fresh breath of fresh air to receive exceptional hands-on-traditional service. Camino Real Mortgage Bankers are the best!!

When I met Ruben I was certain that I will have to sell everything to survive because no one had been able to help me thus far.
In November 2018, I started with a reputable loan broker/officer who owned the company. John was able to get me the funding I needed but also got me into a situation that was hard loans which closed Feb 2019. He promised me he would get me out of the loans the following year. The loans for the investment properties were at 10% and 8% for a one year term. To avoid penalties or a possible foreclosure, I started working with the same company in August 2019. He kept telling me the files are about to close at a 6% rate all the way up to Dec; totally stringing me along.

By the end of Dec. 2019, I started to seek another company. I went with a very reputable firm that started off promising. Scott and his assistant told me they could close both loans in 30-60 days. I uploaded all docs on their portfolio and 3 weeks later they told me I would be better off getting an equity line through my primary residence. So here I was let down again and overly stressed. My husband then reminded me of Ruben helping us out with our loan as first-time buyers 20 years ago. At the time I thought the job might've been too big for Ruben. Well, turns out that Ruben Romero (senior officer) with Camino Real Mortgage Bankers had now grown from a small office in the city of San Fernando to two other locations (Sherman Oaks and Porter Ranch).

Unlike the other officers, Ruben asked me to come in and patiently listened to my dilemma and eased my anxiety by going over a plan at the initial meeting. He said, "Your loans should have never taken over 60 days; they're not complicated files." He went over everything in-depth and I'm not going to lie but I didn't believe for one minute that he was going to get me out of this mess. At least not at the rates and time frame he was stating. I had nothing to lose so I signed up with Ruben. The BEST decision I ever made!!!

The entire team at Camino Real Mortgage Bankers was sent from heaven to end my nightmare! They were ALL punctual, direct, calm, patient, HONEST, professional, ETHICAL, reliable, and did everything in a timely manner. Not only did they get me out of the hard loans and closed on time but with an interest rate that I never dreamed of. I also had them refinance my primary residence and again, great interest rate with ALL transactions done quickly and smoothly. I still pinch myself to make sure it's not a dream. They closed 3 loans so fast and mind you that's with the COVID-19 situation.

Ruben and his team are the VERY BEST!! I can't say enough because they not only saved my homes which in turn saved mine and my husband's life and marriage. The stress was impacting our health and let's be honest we couples fight during times of financial stressors.

R
3 years ago

Our first time looking for a house, it was nerve-r...

Our first time looking for a house, it was nerve-racking, so much information, so many questions, so much doubt about not being taking advantage of, a family friend recommended Camino Real to us and I gotta admit they were good throughout the process. Not too pushy and very accommodating with all our questions (boy did we have questions). When the loan started, I was able to sign everything online so overall the process was quick. When everything was said and done, we were able to get the keys to the house without a hitch! But I gotta admit what i liked the most was how comfortable i felt when i received the answers to the questions, both in person and over the phone, you can tell that there is a lot of experience and good faith (at least that is way I felt). I have added Ruben and Camino Real to my recommendation list and would recommend you giving them a shot.

I
3 years ago

Eric helped us buy our first home. We were not sur...

Eric helped us buy our first home. We were not sure if we could afford a home after renting for years and not having much for a down payment. Thankfully, Eric guided us through a down payment assistance program. The process was easy and we are now very happy with our new home.

J
3 years ago

As a real estate agent, I have worked with Ruben R...

As a real estate agent, I have worked with Ruben Romero and his team on several different transactions over the past few years and I can honestly say that I've never had as much peace of mind as when working with them. Ruben is a wealth of knowledge and is always willing to take the time to educate his clients. I have the utmost respect for Mr. Romero and there isn't another lender in the business that I trust more. Camino Real Mortgage is my preferred lender for life!

B
3 years ago

Ruben and his team have closed several loans for m...

Ruben and his team have closed several loans for my clients within the last year. Their performance has consistently been at high levels with competitive rates. It you want an honest group that will get the job done with the least amount of stress then I suggest you try Camino Real Mortgage Bankers. I have been selling real estate since 1991 and can tell you that you need a solid company that stands behind their work. If you want to be in this business for long or for a personal home loan that will close then they are the team. I have seen way too many often where sales have fallen apart because the loan file was not properly underwritten or buyer qualified in the beginning of the loan.

E
3 years ago

Im an real estate agent and they took care of my c...

Im an real estate agent and they took care of my clients needs and are always on top of it. If i need anything I just call them and they always come through for me. We close almost all of our deals in 30 days and all my clients have always been satisfied with the transaction . When getting a loan, it can be hard to pick which mortgage company to get a home loan from but with Camino you never have to worry because they take care of you like family. Camino is a family owned business and have been in business for over 25 years. Thank you Camino for everything and im glad to be doing business with you !

Camino Real Mortgage Bankers

Camino Real Mortgage Bankers

4.4