4 years ago
My father has been in here since Sept and it has b...
My father has been in here since Sept and it has been nothing but neglect, and staff turn over. They never trimmed his toe nails, they do not bring him his medications on time, and today I was told they completely lost his medical records. Recently he has bad edema (fluid in his extremities) building up in his legs which is a new medical development of his current condition, and has the on staff doctor checked him out?? NOPE. Even when I spoke with a RN on Christmas Eve and we talked about making sure he was seen on Thursday by the Doctor. Never happened. I specifically told her to make sure he was seen. Never happened. He has been trying to talk to the social worker, and they are never there. They also acted like they have wanted him out since they day he came in, but instead of trying to treat him to get him out they walk in and turn off his call light and leave. The call light device is even hanging off the wall-broken and no one has fixed it. The bathroom smells very strongly of pee, so clearly that is never cleaned. His food trays are never cleared out if his room, either he or I have to empty his hand urinal, because it is rarely done by the staff. Multiple doctors appointments have been missed because no rides are set up when he requests them well in advance. PT was ridiculous coming in at random times each week, no consistency, so there were times he wasn t ready for them, so they cancelled his treatment. He is in a wheelchair and is on disability, so we have tried to find him another place to go, but no one will take him, so he is stuck here. Neglected, and he can speak up for himself, but nobody listens. Maybe this review will get someone to listen and do something to fix the lack of medical care the patients deserve-otherwise they are just going to end up killing patients from neglect.