Cadena Hotelera 525 HOTEL

Cadena Hotelera 525 HOTEL Reviews

Reviews 357
3.6
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I leave my concept in your imaginations.

I leave my concept in your imaginations.
More than this, the air did not work, they never gave me a TV remote control ... and water was pouring from the window

LAMENTABLE ... The worst hotel of the hundreds tha...

LAMENTABLE ... The worst hotel of the hundreds that I have known in more than 50 years. We were scammed and cheated. Lack of profesionalism. Lack of cleanliness in bathrooms and rooms. Lack of towels, soaps and toilet paper. Room 333 with Frigobar broken and without content, with stains of humidity in bathrooms and walls for lack of cleanliness, with micro TV (14 inches) broken. After the claim did not go to room 663, with lack of hair dryer, with only 2 towels for three people and no toilet soaps. Before the successive claims they did not replace them. Because of the poor service they provide, it is very caring and grimy. Do not go !!! A star is too much generosity on my part

Reception with people without information about th...

Reception with people without information about the exemption of passport for Brazilians, they did not want to accept our reservation, after asking to call the manager they accept only to fill out a form

Location: very good.

Location: very good.
Prices: those expected for the area (Recoleta)
Breakfast: American type. It would improve the quality of the orange juice. I would add more fruits, such as bananas, grapes, which give a different touch to any table. I would add some sponge cake or cake as a sweet alternative to the bills.
Room: in my particular case, yesterday there was little toilet paper. Today it was finished and when they did the room it was not replaced. I was not bothered by that, as it could have been a forgetfulness of the cleaning staff. What bothered me was that when requesting a toilet paper at reception, they replied that it was "very strange" that the staff had not left toilet paper. Gentlemen of the hotel management, I did not travel 1200 km to steal your toilet paper. If it hadn't been so late, I'd go out and buy it myself, but it was all closed. I was struck by the fact that the room has three beds but there were only 2 blankets. They had no problem bringing one to me. The reason for requesting blankets is that the hot / cold split air does not work in heat mode. They also only left us 2 sets of towels and washcloths, soap, and shampoo. Being 3 occupants.
I believe that excellence is achieved in the small details. I am not used to stealing toilet paper or towels from the hotels I have been visiting since 2009 once a month. I don't like my word being doubted.
Wi-Fi: excellent.
Air / heating: the split does not work. With a few extra blankets it was more than enough for a pleasant night.
Safe: yes.
Access: comfortable. Staircase and 2 elevators.
Promotional photos: the one that disappointed me the most was the photo of the breakfast table. Attached is the real table for each morning. I repeat. With little more, you can improve a lot.
Conclusion: even though I felt like I was treated as a thief, I liked the hotel for being my first time. Would go back again.
Edito: Fifth day of lodging. In 5 days they never changed our sheets. For this reason and added all the above, I lower the score from 4 stars to 3 stars.

Old hotel. Good location. Good service. However, a...

Old hotel. Good location. Good service. However, anrigo bedroom: last century standard bathtub, sinking bed, stuck towel, mold on the bathroom ceiling.
Weak breakfast. The key did not open the door and several times I had to go down.

Come in and ask how much a room goes out ... With ...

Come in and ask how much a room goes out ... With very little gain the boy answered me. $ 1705 when the page shows $ 1250. Mal muy mal When I asked him to show me some room to see how it is .... He said that now it is impossible since it does not have any clean ... and that it was 15 hours . And I went directly to the front hotel (50metros - Solans Carlton). More stars and Cheaper

Great

Great

The photos on the website are from the day of inau...

The photos on the website are from the day of inauguration, the hotel is in ruins and the breakfast buffet I owe 3 biscuits to choose from, 1 dish with ham, cheese, coffee, milk, you get the best price for 30 dollars more per day up to the pool as the Hotel ker or a little further away Pestana spacious and new rooms in the Impala not prone or entral to the bathroom, all worn and dirty, the bedspread of broken beds of worn and tooallas also

We requested suite for a couple on weekdays they c...

We requested suite for a couple on weekdays they charged us $ 1300 ... And when we got to the room after dinner we realized that they had cheated us ... they disguised a double bed by putting two beds with the same sheet. .... a FIASCO and very expensive! Very bad reputation for a hotel of so many years in the heart of the north district!

The hotel was very clean and the staff were very f...

The hotel was very clean and the staff were very friendly. The hotel is very clean and the staff is very friendly. The hotel is very clean and the staff is very friendly. same thing. Would not recommend.

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Good

Okay

I recommend. I spent two seasons for studies, in J...

I recommend. I spent two seasons for studies, in January and July / 14 and was very well received, in addition to a great location. Excellent internet, cleanliness and security. Then I went back to complete studies and there was no vacancy, even so, I was advised on packages and events. I will not be going to another hotel in the next trips. I hope to get a place.

Okay.

It is a hotel that has been very low compared to t...

It is a hotel that has been very low compared to the last two years. The attention of the staff is impeccable, but the service offered by the hotel as a whole is not commensurate with the price.

Cadena Hotelera 525 HOTEL

Cadena Hotelera 525 HOTEL

3.6