CÁMARA DE COMERCIO Y PRODUCCIÓN DE SANTO DOMINGO Reviews

Good service, but by phone it is difficult to contact.

Phew an unhappy service from the women who work in customer service

Very good service from personar administrative clerks, blessings.

Very good service and very good precision when assisting you.

I wanted to set up my company through a single window through its website and it was a total disaster, I imagine it is a conspiracy for us to have to pay a lawyer. Unfortunately this institution offers a very poor virtual and telephone service.

Very good customer service and guidance. They should only update the data in the requirements in the form of the company registration website that the form says original documents and 3 sets of copies but in reality they only use 1 original and 1 or 2 copies at most.

Good attention. Most of the time they are agile in the processes.

Very poor service, they claim not to be a public institution but behave as such. I had problems when registering partners and nobody could help me, the person in charge of that function never took the phone. They have a website to perform services without leaving your home, but stress is more than ease.

What do I tell you, the security does a good job, they maintain good access control

This does not deserve a half star, I do not understand how something so necessary for the population can afford to have a BAD SERVICE IN EVERY SENSE.

For me it was good, but you have to have appointments and wait turns

They take care of you by appointment and then it was processed quickly with a very friendly staff.

WHEN YOU HAVE A NEED FOR ANY TYPE OF INFORMATION, YOU MUST NECESSARILY GO TO THE OFFICES BECAUSE THOSE TELEPHONES NEVER BE RAISED BY ANYONE. IT IS A TOTAL FASTIDE. ONCE IT IS ATTENTION IS DIFFERENT, BUT BY TELEPHONE ... TOTAL DISASTER.

They never pick up the phone, customer service is a disaster.

Excellent Certification services for companies, and Document Registration.

The remodeling carried out to the physical plant has been excellent, additionally they reinforced the service with technological equipment, they are putting themselves at the forefront and that is wonderful.

Very diligent in all their operations and very cordial treatment to all of us who require their services.

Tidy and efficient services. They have integrated services from other units to solve complete procedures in the same place.

I like that someone has a problem, they give you the advice of the place so that you can proceed to register a corporate document

Bad service, the first is the issue of parking, the truth is a disaster to park, then the subject of the review will return the file and correct something and then tell you that it is wrong to correct it again. I understand that they should do a single revision so that we citizens who obtain the services do not waste time or money.
SUGGESTION TO IMPROVE THE SERVICE:
Request the documentation online and pay it through transfers or credit card and then just go to remove them.

The service is horrible! I have had to go more than 10 times to deposit and collect some documents because the staff does not know how to identify all the errors I may have at once. Every time I go, they return them to me for a different mistake. It is an expense of money, time, fuel and others. They don't know how to do their job well and waste their customers' time.

It is received by appointment, now it is faster, simpler and simpler. The pandemic definitely improved the government system.

Uncomfortable appointment system, although I understand the situation I have a better idea of how they can be organized and thus not waste so much time for the client

all baria depends on what you go to if you are going to formalize a business for the first time it lasts a long time if someone is giving it an accessory but it can last for 15 minutes to an hour but they are well trained and have a lot of patience with people

The website is very good but it is not functional, an email was sent informing me that to renew it is very simple, when entering the website there is no way to do these steps. I believe that the camera is only a means of collecting taxes, it is not a means of supporting businesses.

Thanks to the adaptation process with the pandemic they have become more efficient.

the employees do not have the slightest idea of what customer service is and the office in the eastern area should wax it. No employees are any dogs.

Excellent service, fast, efficient ... Very good camera

I HAVE MORE THAN 40 MINUTES TRYING TO COMMUNICATE ME VIA TELEFONICA AND THEY DO NOT ANSWER. ARE THEY CLOSED ???

Customer service does not exist. If you are an entrepreneur, arm yourself with patience for any small procedure.

Why do they never answer the phone? Please respect the user.

HEAVY SERVICE, WHEN YOU CALL TO RESOLVE ANY INCONVENIENT NOBODY ASSUMES RESPONSIBILITY, TRANSFER IN EVERY CALL.

GOOD AFTERNOON, PLEASE IMPROVE THAT SERVICE ON THE PAGE, AFTER I SIGN UP, THERE IS NO WAY I CAN ENTER THE PAGE TO GET A REQUEST TO CREATE A COMPANY THROUGH A SINGLE WINDOW AND WORSE EVEN CALLING AND IT WAS IMPOSSIBLE TO CONTACT A SERVICE REPRESENTATIVE, REALLY THESE 2 SERVICES ARE LOUD.

They are really giving an excellent fast service and good attentions

The phone service is horrible. They don't spend enough time on you to solve the problem. the operator who touched me was very negligent.

They did not meet the appointment time and the system did not work.

Now that the system is by appointment, it is much more organized and faster

Holy God have mercy on the Dominican Republic, this place made me remember why I left the Dominican Republic.

The worst service you can imagine. Usually these institutions tend to change certain procedures out of the blue and without warning with a deficient page. When you deposit the document, it turns out that the requirements are different. Now they have at their disposal some "lawyers" quite slow where you consult with them to understand the observation that they have made but they will only tell you about the marked error, if there is another, forget that they will show you. On what basis do I say this? More than three weeks ago I started a process where they marked a failure, I looked for the document and they advised me and I corrected the failure. When he returned again he was rejected where ANOTHER FAILURE was marked which was from the beginning. The third time I go back and this time the error was mine for a "0" (zero). AGAIN I come back and now they tell me that a certain page is missing a signature ... WHERE IT HAS BEEN THIS WAY SINCE THE BEGINNING AND WHERE IT HAD ALWAYS BEEN DONE THAT WAY BUT FROM SEE IT CHANGED AND NOW IS WHAT THEY TELL ME. Is that a service? Incompetence, mediocrity, and quackery, that's what it is. It is ashamed that if person "x" takes the document today, it is corrected and after the process is done again, person "y" now takes it and I skipped you with something else. Apparently they do not have defined what are the steps to follow and everything is in what you want to approve the trunk of lawyer who works your case.

Good security measures are in place for visitors. I felt safe there they are correctly applying social distancing

They make you lose time and gasoline saying that it happens to an hour and you do not have anything ready. Poor parking, worthy of the lack of respect of a public institution by taxpayers