C.M.G.M. Pty Ltd. Group 5 Pty.South Africa

C.M.G.M. Pty Ltd. Group 5 Pty.South Africa Review

Reviews 172
3.9
Reviews 172 Page 2 of 2
Filters:
Rating
Language
Sort:
Most recent
K
4 years ago

I am truly disappointed in this hotel.. It is extr...

I am truly disappointed in this hotel.. It is extremely pricey to find that staff is not adequate and nobody is there to serve in restaurant. Further the rooms are not as nice as you see them in pictures never mind the beds they put together and frame it as king-size bed.. The resturant has ridiculous prices and you don't get value for money..

K
4 years ago

I stayed at St Andrews Hotel & Spa about two weeks...

I stayed at St Andrews Hotel & Spa about two weeks ago for a weekend away. Both the room and the pool area were absolutely beautiful. I also enjoyed my massage treatment at St Andrews Spa.

Unfortunately the restaurant was a major let-down. The size and quality of the chips depended on the day. During breakfast I ordered a meal that included caviar and spinach, instead they brought me salmon and lettuce without at least letting me know of the change. The food was inconsistent and underwhelming for the most part.

The overall experience was okay as well as the service, everything seemed to just depend on the day.

L
4 years ago

1 star rating is being Nice! Can't believe the res...

1 star rating is being Nice! Can't believe the restaurant is advertised as 5 star??? Looked impressive on internet but very far from it! Restaurant service is so so so bad! Waited an hour and a half for a basic pasta, food took forever to arrive, most dishes weren't available. Waited HALF AN HOUR for dessert.. worst i've had in years!!! Won't be recommending this place to anyone EVER. Pitty looks stunning when you arrive. Can't believe we celebrated a birthday here, so embarrassed!

E
4 years ago

Great little hotel. Rooms huge and spacious. Reall...

Great little hotel. Rooms huge and spacious. Really a big plus. Lovely setting. Away from main attractions though. Need half hour drive to most attractions. Staff were helpful. But needs polishing and professionalism. Housekeeping a little lax. Fridge wasn t working in room. No hotel directory in room. Breakfast was adequate. Could do with some variety. Orders incorrectly taken. But they tried.
Disappointed with the Spa which is a separate entity. Called half hour before to say therapist had to leave. So had to cancel our booking.
That was not cool.

K
4 years ago

A Hotel & Spa in Johannesburg!

A Hotel & Spa in Johannesburg!
You can also see lakes and nature, ostriches around.
There is also a big pool.
It is also possible to order a snack at the poolside.
I had a very good experience.

A resort hotel in Johannesburg!
You can see the lake, nature and ostrich around.
There is also a large pool.
You can also order snacks by the pool.
I had a very good experience.

B
4 years ago

Decent rooms staff were friendly but Aircon was to...

Decent rooms staff were friendly but Aircon was too small for the large room and it did not cool the room very well. Breakfast was good and had a nice dining area. There is ample parking and beautiful gardens.

A
4 years ago

Lovely boutique hotel with a beautiful view and qu...

Lovely boutique hotel with a beautiful view and quiet surroundings. Well appointed large rooms with an eager service attitude. A good place to stay in Johannesburg if you don't need to be in the midst of the business district

M
4 years ago

Awesome place to visit, however I lost my bank car...

Awesome place to visit, however I lost my bank card in the room and my spare change money. All was on the side of the bed, when I went to check whilst the ladies were cleaning, they claimed not to have seen it. That was disappointing :-(

S
4 years ago

A very disappointing experience starting with the ...

A very disappointing experience starting with the receptionist who was leaning his chin on his arm during the whole time talking to us. No room service. Phone not working in the room. Outside chairs and table were filthy. No mini bar. This is far from expectation of a 5star hotel

P
4 years ago

This is advertised as a 5-star hotel - it definite...

This is advertised as a 5-star hotel - it definitely isn't. The rooms are nice and spacious, and the beds are comfortable, but sadly that is where the compliments end. The restaurant is very disappointing, the food is at best average. Many of the staff give the air that they would rather be somewhere else. The wi-fi is also quite slow. And as a so-called business hotel, to not accept American Express is unacceptable.

c
4 years ago

I visited St Andrews in April 2016, OMG, what a be...

I visited St Andrews in April 2016, OMG, what a beautiful hotel, perfect service, beautiful view, breath taking atmosphere. I loved everything about it, amazing staff indeed, doing laundry & ironing free of charge. Thank you guys, one word for you, AMAZING **************

J
4 years ago

How do we get hold of the hotel, we have an import...

How do we get hold of the hotel, we have an important guest arriving on Sunday evening and we been trying to get hold of the hotel for days. Emails are coming back as the hotel is now under new management, no website, no reply to mails, no telephone lines.

M
4 years ago

Not a nice experience. The staff members don't kno...

Not a nice experience. The staff members don't know their own product. No value for customers and what was ment to be a lovely dinner ended into a fight. The idea and location is good but a lot needs to be done regarding the staff members especially the restaurant area. We waited for food for all most 2 hours. Our friend from Hong Kong was not impressed as well. Not a nice experience at all.

M
4 years ago

Beautiful spot, feels completely out of the city. ...

Beautiful spot, feels completely out of the city. Lovely lake, but no decent spot to enjoy it. Also, restaurant menu doesn't cater to veg AT ALL. The service is friendly though. It's a pity about the food thing because, booking in for a stay or a spa package means you'd go the whole time having to sort your own food out.

C.M.G.M. Pty Ltd. Group 5 Pty.South Africa

C.M.G.M. Pty Ltd. Group 5 Pty.South Africa

3.9