4 years ago
My family and I were on vacation for a week and wh...
My family and I were on vacation for a week and what a fantastic experience we've had. From the entertainment, to the varied food and absolutely amazing staff service, I would definitely recommend a stay.
I'd like to particularly thank and recommend the restaurant manager Marek, who kindly offered to take our 9 month old son while we enjoyed our dinner. He's very friendly and charming, and makes sure you're enjoying mealtimes. Himself and the staff were very helpful and attentive; they made sure you were offered drinks at your table and made inquiries about the food.
The rooms were clean and organized with daily room service. The pool, bar, and restaurant areas were also kept clean and organized. If you're traveling with very small children you'll be happy to know that the high chairs are always kept extremely clean. The staff disinfect and cover the chairs with plastic wrap. The food is quite alright, something for everyone with a decent variety, and there were activities for the children as well as adults around the clock. The air conditioning was also a great plus! And the hotel is near the beach and other shops and restaurants. And I'll add that the bathrooms and floors were always clean!
My complaints would have to be about the elevator to begin with. They have two, and one was broken. It was a bit annoying to stand in a very small elevator with a stroller and five others while the other 500+ guests were also trying to go up and down in the lift. The second thing that was bothersome were the doors. They slam shut for whatever reason and you can hear them very loudly in the hallways. Your neighbors as well if you happen to have some in the room next over. This wouldn't have been such an issue if I didn't have a baby who wakes easy.
But overall if you're looking for a hotel with lovely staff and a great location, clean facilities, diverse food, and entertainment for the family, then this is definitely the place to stay.
Thank you guys for a wonderful experience!