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Who belongs to whom?
Who belongs to whom?
In January 2006, I bought a DIY MultiMaster "Top" for the price of EUR 264.95. It was used by me about once a year until October 2018. At the last use, the device could be switched off only after repeated actuation of the switch and failed after a bang, then completely the service, so that the device could only be brought to a standstill by pulling the plug. Throw away a German brand device, without the possibility to have a repair checked, I did not want and let the device through the repair service of the company C. & E. FEIN GmbH, the C. & E. FEIN Service GmbH, pick up with DHL because of me Repair service previously had a repair at a flat rate of EUR 75.00 in prospect. Eight days later I received a repair offer. The repair should now cost EUR 99.54. Alternatively, I was offered a replacement device for a special price of EUR 200.28 for sale. On the website of the company C. & E. FEIN GmbH I was unable to find a device under the name of the device (FEIN MULTIMASTER Basic FMM350Q) mentioned in the offer. On call with the C. & E. FEIN service GmbH one communicated to me with me that it is the device offered to me a no longer in the trade existing predecessor model (the successor model FEIN MULTIMASTER Basic FMM 350 QSL is of a tool trade in the Internet offered at a price of EUR 139.00). On my notice, that in the mention of a special price, by the manufacturer, in the amount of EUR 200.28 for an outdated device and a purchase price for a new current device for EUR 139.00 in the Internet tool trade a little "ripped "The employee of the C. & E. FEIN Service GmbH could inform me that they actually have nothing to do with the company C. & E. FEIN GmbH, although they are based on the premises of the FEIN company but do not buy any equipment cheaply could offer a replacement device at a price as in the Internet trade and if I were so smart I would probably know that any existing accessories would no longer fit on the latest devices. I then accepted another offer from C. & E. FEIN Service GmbH and asked to dispose of my old device in an environmentally friendly manner at a price of EUR 0.00. For that I thank the company C. & E. FEIN Service GmbH, as they have nothing to do with the company C. & E. FEIN GmbH.
