BWH Reviews

I was there with a relative over the weekend in room 7D-67, I don t even have words to express my experience, every doctor, nurse or assistant is exceptionally nice, wonderful and caring. Their willingness to accommodate our religious restrictions on Sabbath was especially helpful.

We have lived in a few States in the past 50 years. We feel that many residents in Mass sometimes forget how lucky they are to have such 1st class hospitals like BWH in the world. My PCP and GI physicians were able to resolve my 25 years of GI problems with an older reliable meds in two visits. My Endocrinologist is able to control my blood sugar after 30 years of trial and error. My doctors call me to check up on me regularly if I start taking any new meds which seldom happens in other States. The staff are extremely professional. We are very grateful for what BWH has helped my family in short 2 years. Many Thanks!

Worse Hospital ever they hire all these new graduates students and they have no idea what they are doing, they treat patients as an experiment awful place.

My mother fractured her pelvis at the age of 89. She was hospitalized in the ER and then moved into the main building, floor ten room 33. The staff and nurses took great care of her they were at her every beck and call. I am so very greatful for their care. Wonderful experience, excellent job team! Thank you very much, I really appreciate it.

Not enough words to express my feeling I have all my healthcare at B&W for years never had a problem that is the only place for me God bless all my healthcare worker you are all winners

This is the best hospital for women in the country!!!:)

I had Orthopedic surgery in January. Not only was my surgeon,Dr Kang able to remove all the discomfort and pain from my Spinal Stenosis, but the staff was so friendly and helpful it made me feel safe and secure. In addition, the procedures were wield executed

This hospital sadly does not live up to its reputation. I am shocked at the "lack of knowledge and expertise" the doctor I saw had! Dr Nyugen in the vascular dept should not be practicing medicine at such a prestigious hospital....probably one of the worst and most unhelpful doctors I have ever seen! Not to mention he misdiagnosed me which could have lead to deadly consequences. Never again will I go there:(

BWH Pathology Department is one of the most renowned around the globe. I can say, as a foreigner, that the hospital, overall, is excellent.

I ve been getting care through the Partners network since coming to Boston and it has always been subpar no matter whether it s dentistry, general practice, or orthopedics. Better to find smaller practices.

The billing is also really bad here no matter what type of care you get.

One of the top greatest hospital I've been to. My grandfather has been here since saturday and I can say the service here is great. The way he has been treated is awesome from the nurses to the doctors. The nurses at the emergency room were awesome even asked us If we needed anything to let them know. Nurses at the ICU have treated my grandfather with so much care. I highly recommend this hospital

Informed consent is not a word in this hospital's vocabulary.I been here twice for preventative care, and received unexpected charges excess of $300 both times. I felt like a cash cow, not a person.
The first time, I was in for an annual checkup. The doctor pressed on my stomach; when I mentioned discomfort, she pressed a few times more. The hospital $500 gave me a charge because it "deviated from the standard procedure". That was never communicated.
The second time, I came in for a gardasil shot and received a bill for "new patient visit" even though I've visited before.
These people are in the business of making money, not providing care.

Coming from a small town in Maine to such a big city hospital I was expecting my mother to be treated more like just another patient, rather than an actual person. The entire staff here treated her with such care and humility. What started out as a horrible, traumatic experience turned out to be not so bad.

I have been to Brigham and Women's four times over the last 15 months; once for a stroke, once for a broken neck, once for ER, and once for an infectious disease.

Quite simply I would have died if it were not for the expertise in care.

I was lucky the doctors and the hospital were rated the top five in the world by US News & World Report.

If not for these people and hospital this review would not be possible.

I cannot say enough about this Hospital and partners Healthcare which they are part of.

My care was very good , Great doctors and nurses. My review for medical treatment is 5 stars but this review is about the food. One star. Everything on menu that requires cooking was awful! No taste. How do you mess up eggs? Coffee tastes like dish water. I ended up eating only non cooked items like cereal, jello, pudding, fruit cups. Even the bread products did not tast good.

My dad had esophageal cancer, he had surgery and the Dr was 100% fabulous!! I couldn't have asked for better care for my dad!! My dad was not the best patient, and the Dr.'s and nurses and other staff were great!! I would highly recommend BWH to anyone who wants and needs great care!! They are awesome!!

I did use this hospital and affiliate services. I found it charged extremely high. Even if you are not a new patient, but it would charge you very high because you saw a new doctor. It the way US doctor and medical professions to make money or just this hospital? I think it is the hospital particularly.

Dr. Robert Jason Yong is a horrible doctor. He caused a patient extreme pain due to his arrogance and lack of management skill. Due to his mistakes, our patient suffered greatly. He used threats and in fact cut off medications needlessly. This is inhumane, against his oath and probably illegal. Stay away from this quack, he is dangerous; he was for us!

I appreciate all the Tretment Team God Bless everyone .

I love these place because ever since I started to work there I gotten to know lots of people.

Endoscopy center at Brigham is very bad, unorgonaized department.procedure should be done at 11:00 am arriving time by time10:00am they didn t start the paper and Go to the procedure room till 3:00 pm. 5 hours waiting time and they say sorry if like sorry can buy people wasting time.

Absolutely horrible!
Multiple medical mistakes. Admitted ANOTHER patient as my husband.
Did not do blood draw correctly, causing an incorrect change in meds.
Refused to move a chemo patient with a compromised immune system Out of a shared room with a VERY ill patient.
And the BIGGEST.... admitted another patient under my husbands name !!!!

The experience almost seems like we are on a candid camera show .

Great doctors great staff & great food, BUT a cealing tile fell on me while I was pregnant inside a patient room, they swept it under the rug like nothing happened. I ve sent letters out regarding my concerns & no response

The most incredible hospital on the planet!

It's supportive on all levels and a wonderful place to conduct high impact medical research.

I am very proud to affiliate with and have a home within the Brigham and Women's Hospital.

They are really slow my grandmother was bought in an ambulance. Made her wait in the waiting room instead. Got to the hospital at 7 and already have 6 hours waiting in the waiting room.

Honestly this place is overburdened 90% of the time, they get you in quickly but it s super slow. Was here admitted after 10 minutes only to see a nurse every 1-2 hours with a patient that had possible internal bleeding and got little to no help. Go elsewhere.

I went to see my PCP and the first person to take my vitals, Jennifer Joseph, was absolutely amazing!! She was very friendly, courteous, and just a wonderful person to see during these unprecedented times.

I received the worst prenatal care at Brigham and women s the doctors that I had would not listen to any of the symptoms I was complaining about they kept telling me I was okay and that everything was normal. I ended up leaving Brigham and women s and was told that during the duration of my pregnancy I had hypertension which then turned into severe preeclampsia. I was also told that my placenta was not transferring nutrients to my baby. Brigham and women s would make comments on how small the fetus was but kept saying that this was normal due to my size. During the delivery of the baby I had to have an emergency c section because of an infection and fever I almost lost my life and my baby s life. Brigham and women s and the OB doctors are the worse!

Deadly!! Ask Dr. Katherine Rose if she and her brother the assistant district attorney they are keeping secrets? Set an example!

That is incredible, the wait in the totally decessed emergency of this hospital has never been seen since 7am and it is 1:55 and nothing yet that horror !!!! This is not from last week as it says there is today is 6/25/17

This is the worse experience of my life... The lack of treatment for my mother has put her on her death bed.. She was admitted on the 21 th of May, I begged them to feed my mom but they refused stating she wasn't going to get nutrition since they could not fix the problem , today is June 10th and mom hadn't received any nutrition, she needs a blood transfusion and Dr Scirica has refused saying it wouldn't fix her problems.. My heart is broken.. I am my mother's health care proxy yet every request I made to fulfill my mothers wishes was denied. They have made all the decisions.. They have denied me the right to follow my mother's wishes... My mother entrusted me to follow her medical wishes and my hands were tied. My mother needed dialysis and we were told she would get a trial for 4-5 days.. they gave her 3 types of diuretics still maintaining if they didnt work then they would try dialysis... we were told if needed they would do dialysis over the weekend that they would monitor her and if she could wait they would prefer to do a permanent line on the following Tuesday... 4 days later we were told that we shouldn't have been told that. We were lied to by Nephrology .. we were given information that prevented us from going elsewhere. If they were upfront with us , we would have made the decision to take her to another hospital that could have done a dialysis treatment. Instead, we were not given the opportunity to take her somewhere else that would have allowed us to honor her wishes. Since she was intubated and on fentanayl ...We could not transfer out.. I wish I was able to get my mom elsewhere. Sadly, no matter who we pleaded with our requests were denied. They have tied our hands.. my poor mother was denied nutrition and a transfusion , treatments that could have helped her body recoup, all because this TEAM felt she wouldn't benefit long term. Their thoughts were there was too many things wrong so why try to fix something if they cant fix everything. Obviously , in their care, her life wasnt worth saving. However, to us , a life , any life is worth saving even if it would have given that patient more time. Doctors are suppose to save lives... not decide who will live and who they will let die. These doctors should have taken the chance to save my mom instead of relying on their statistics and data.. if they would have tried treatments I requested as her health proxy maybe she would have been able to gain more strength but instead they deprived her from everything and expected her to heal on her own...I am sick to my stomach.. I feel by not allowing me the right to honor my mothers requests they have violated my mothers rights.
Every single doctor and most nurses keep telling us she was going to die... That is all we heard daily even when we requested they not keep telling us that over and over..
We have had some great nurses such as Juliet, Kim and Nancy and we have had some very NASTY and unkind ones.. We had a nurse in the icu Cathy who fabricated a story after my sister tried to protect my mothers head.. word got out to the other nurses and immediately we had attitudes from other nurses.. and because we dared complain about them not treating my mother woth dignity we were blackballed! Some nurses would pop in by the door, introduce themselves and tell us to buzz if we needed them, but they failed to do an assessment of my mother.. My mother was treated like a corpse... My experience Will NEVER be forgotten.. We have filed a grievence but the time that they took from us with our mom can never be given back.. Now I will have to live with the regret of not being able to fulfill my mothers wishes as her health proxy... she trusted me to make the decisions for her and they stripped that right from me as well. She came in with an ulcer that was a stage1-2 and is now a stage 4 and additional breakdown .... My heart will never mend from this experience... They will continue to cover each other... They NEVER tried to save my mom.. She transferred here for care and received a death sentence.

From the Er nurse Donna answering all our questions about my daughter and her meds and what test they were doing most of the time when you have someone in ER nurses and drs ignore you not here Donna made sure she answered our questions and the drs. The nurses Amy, Ryan, and many more on the 9th floor C . To the Drs that help me understand my daughters bleeds and her passing. At 37 my daughter was a person to all of them not just a patient.
Thank you all for you kindness and help.

This place is absolutely amazing. Every nurse and doctor that I have interacted with in any way, have been the friendliest, most caring, most concerned, most professional, most intelligent group of human beings I have ever came across in my life. These people are real life HEROS!!!! The level of skill they have is a new level of incredible. I feel like they have only hired the best of the best to create this ALL STAR TEAM . I am not one to normally leave comments anywhere but I could not help myself. If you or a loved one need medical care, I highly highly recommend coming to this hospital. I have been to quite a few hospitals in my day all over the US, and this one for sure takes the cake. I feel like anyone who has left negative feedback about this place, would have left worse feedback if they had gone to a different hospital. Much love to the staff of this hospital!!! I wish you all nothing but the best!!! Please continue to be the HEROS that you are to our city!! God bless you all!!!!

this is the worse Hospital There is no equal opportunity its all about who you know I have been apply for about 150 job opening wish I'm qualified for without even interview very bad reputation for this hospital.

I had cardiac ablation at BWH. Excellent care before, during, and after the procedure. Top notch cardiologist Dr Stevenson!

Partners Healthcare/brigham and women's employees people like Frank bramante who literally mentally abuses staff, it's because of this I wouldn't recommend going to the hospital cuz God knows the duress that doctors and nurses are under due to their staff managers

Without a doubt one of the best hospitals in the nation. This hospital has a repuation for being the best of the best for a reason. All of the staff is not only knowledgeable but compassionate and caring. An example to all other hospitals. This is what all hospitals should look and operate like. And the Havard interns are amazing and the best of the best. I went here honestly knowing nothing about the hospital not being from New England and only ended up there because it is where the ambulance took me. I didnt know anthing about it. I was admitted after an emergency situation and stayed about a month. The level of care and compassion I received from every level of employee and intern was amazing. Even down to the kind ladies who work in the cafeteria and even the compassionate houskeeping staff. Every single employee and intern is a compassionate, caring professional. Just outstanding and easily all 5 stars.

Dr. Sugarbaker operated on me on November 7, 2012. I would not be here today without the expertise of this man. Today, August 3, 2013 I ran my first 5k since my surgery. I ran a 37:13 5k.. For some it is not a good time, for as extensive as my surgery was, I praise God for putting Brigham and Women's Hospital and Dr. Sugarbaker in my pathway. Thank you for taking such good care of me.

I would NOT recommend having Neuropsychological testing at the Brigham. They charged me and my insurance almost 6k for several hours of testing. According to my insurance co., they do this at their hospital rather than an outpatient clinic and consequently they can bill MUCH higher as it is at the hospital. I would always recommend asking about out of pocket expenses first (mine was over 2k for this test, which I elected to have and initiated to rule out ADHD). Lesson learned.

Been coming here since my wife developed numerous health issues. These are some of the best and brightest medical personnel in the country if not the world.

Wasn't happy having my baby delivered here. Waited hours before I was given a bed when I went into labor. They didn't have enough beds and couldn't give me anything for pain until there was a bed. Two doctors forced us to do a c-section even though we were against it! They doctor the report to validate a fake reason to our insurance company. This is one of the most aggressive, unethical and apathetic care centers to give birth in. Nurses are cold and rude. Doctors are passive and slow. Everyone is unorganized and nobody knows how to use their internal communication software called Epic. This means that no informationnis relayed to doctors or new nurses taking over the shift of another. The worst, worst hospital for giving birth or getting a breast biopsy. The results are rigged for profit!

I had a great experience there great Hospital great doctors great nurses and great staff

Worst medical experience ever. Most condescending and arrogant people I have ever met and I have been in sales for 30+ years so I have met some real winners. Dr Bueno was rude and spoke to me like I was an uneducated bum. Complete disrespect.
Complete disregard for my time or situation.
Prices for basic services that were beyond absurd. The MRI and two other tests cost in excess of $10,800 and my local facility would have charged less than half.
They are still doing "follow up" work and billing me hundreds of dollars even after I have made it clear that are no longer authorized to to ANYTHING for me.

I believe that senior citizens should be tested for driving skills after age 60... Doctors should be tested for COMPASSION as well. If they were... Bueno and Sugarbaker would be taking orders at a burger joint.

The Emergency Room at this hospital is a joke. We waited for more than 3.5 hours in the waiting area to be seen. Staff said no idea how long we had to wait. Pretty bad given we were there for an Emergency.

1/4/2017
I smashed the back of my head onto the roadway at 6:30 AM a few days ago when I slipped flat-out from six-foot-four straight down, skull to pavement, under a little thin patch of ice, under a light dusting of snow. I probably should have gone to an Emergency Department right away, but no, tough guy as I am I found my truck and drove. Later, thoroughly and clearly warned that I may have internal bleeding (in my head!) I waited a few days and went to my primary care physician instead. That was yesterday, Tuesday.

After a complete check-up it was determined that I need a head CT and a neck CT and I need to see a concussion specialist ASAP.

Considering I could be bleeding inside my skull I figured that getting some imagery stat was the most important thing. Partially slurred speech, increasing dizziness, slower motor skills, a spinning room combined with a statement that I was 45 years older than my wife, were not indications that seeing a confusion specialist was the top priority. No. To see if my brain was bleeding seemed to be the best call.

So what happened next?
The schedulers at my PCP asked me if I had EATEN!

I said, "Yes, I ate some food one hour ago".
Actually I had forced myself to eat some cold meat and potato as I sat in my truck before I came in for this appointment.

Then they told me that they cannot let me proceed as protocol states the pt cannot eat for at least two hours prior to the CT.

I call my wife, a physician, on my cell as I stood there with people in the line behind me and I addressed my wife as 'doctor'. I told her of the situation and she said that they're wrong and that the stomach has nothing to do with whether or not there is bleeding in the brain.

"The objective is to see if you have bleeding inside your head! Whether you ate or did not eat has NOTHING to be with finding out whether or not your brain is bleeding"

I am likely mis-quoting but I was pissed. They heard one side of the conversation and yet there was no positive action taken.

"The rules are the rules" was their posture.

Pissed and pushing I was then put on the schedule for this morning at 11AM, one more day later.

But if my brain is bleeding from a fall last Friday and I'm trying to get in for a CT on Monday would it not make sense for someone to get me in ASAP? Why is it taking until Wednesday?

I'm upset and not feeling well. The dizziness has increased. I say things that are not clear.
To recall things properly takes more effort and seems confused when presented.

Writing this without spellchecker function would look much different. Writing here is taken a very long time and taken much effort.

I fell on the ice-- not BWH. I get that.
But as a group of physicians I feel my care should have been taken more seriously.

I am going to call my insurance provider and drop BWH today.

After I hit POST here I will write to the doctor and state the same.
I am sorry but I cannot continue with such a broken system that allows this to happen. I should have been seen asap by the CT people!

It takes 40-60 minutes to get there.

I need a CT scan for my health. One person in the office told me, "We need to make sure we're going to be reimbursed by the insurance company before we send you for CT, administer any further services.

That is not medicine.
That's running a business showing concern toward efficiency.

To the entire staff at Brigham and Women's Hospital, thank you from the bottom of my heart for the love and round the clock caring you gave my son Kevin.

In the running for worst customer service in Massachusetts! Tried to call the Parking and Valet hotline. Two numbers are listed on their website. One number doesn't pick up. The other number says "Due to the high volume of calls, we can answer your parking questions at our office." It always says this. It never says anything else, suggesting they've given up on answering the calls altogether.

So I call the main hospital line. Get to an operator eventually and ask to speak to Parking and Valet services. I get transferred to the same number which is the same automated recording telling me to come in person. So I call back, explain to an operator that I'm looking to buy, as a gift, a parking pass for my aunt whose husband is in ICU. She transfers me to a line that sounded like a dial-up connecting to the internet in 1993. It eventually hung up on me.

All told, twenty minutes of my day was lost. What a pathetic attempt at customer service.

Just had a terrible experience, went in and waited for 5 and a half hours. The nurses told me I had one issue while the discharge paper is saying it s a totally different problem. When I called to see what is actually my diagnosis, I was transferred to atleast 5 different extensions because no one could give me an answer even tho I was just discharged 20 minuets ago. The last person they transferred me to was extremely rude and transferred me before I could even finish my sentence, and she not understanding the fact that I m having anxiety due to the fact that they can t tell me what my actual diagnosis is. Very confusing, anxiety provoking because I don t know what s wrong with me now and very very veryyy unprofessional. I could hear nurses talking ill of other patients, having side conversations about their personal lives with co workers while taking my vitals. The whole time I was scared thinking these people probably don t know or care about what my real diagnosis is. If you care about your loved ones PLEASE DONT BRING THEM HERE

The doctors and nurses were so friendly and really helped me through my heart surgery.

Horrible hospital!! You are only treated as a number and there is no concern for anyone s feelings. They rush you in and rush you out, unless THEY are running behind. If you care about your loved ones don t go here for anything!!

listener much about this place ...
and plzz... if u have cmplaints they sort it out ... its not lke they hate us or they want to be offended !
they are working good for the sake guys !

anyway..
good place and world class facilities

It is unfortunate that there is no half a star to describe my terrible experience with the nursing staff in this hospital. It is by far the worst hospital I have ever been to. My wife recently had a baby there and it was delivered by C-section which took almost three hours which is too long compared to the C section she had before. At the end of the three hours, the effect of the anesthesia started to wear the off and she was in a tremendous amount off pain. Then she went to her rom and I would say that the nurse there was far from being qualified to deal with patients who just got out surgery. I would not recommend going to this hospital at all....

I cannot believe the complaining people do--seriously, do you think you would do better at home on your own? No. My experience with BWH is very good, and I think the problem is people expect far too much. Hospitals do the best they can, and you can blame, politicians, lawyers, etc. for the troubles most of them experience. I must say, I found the 1-star post about the horrible labor and delivery and end of sex life at 29 hilarious!! I can only assume it was a joke.

I presented to Brigham and Women's ED with worsening neurological and cardiac symptoms. Only the barest minimum in testing was done, they even went so far as to ask me to provide samples that were never tested (they lied when I called about results the first two times, saying I'd get them in several days), despite insisting I frequently suffer from kidney infections. They were just binned, both days. My pain was not managed or really even acknowledged, no medical advice was given to me aside from "eat bananas." I changed my insurance after attempting to get care for emergent symptoms there twice, and was quickly admitted for care at a more competent hospital. I have no doubt I would have become dangerously ill if I had continued to attempt to seek care here. When I respectfully recounted my experience, Patient and Family Relations reached out to me to let me know that the care I received was appropriate. This is the quality of care that they feel is adequate to provide. Three of the worst experiences in any ER I have ever had the misfortune of needing care at.

When I went to have blood drawn, I was made to remove my N95 mask by a maskless employee to replace it with a surgical mask that hung limply from my face, as it did not fit. The phlebotomists apparently closed the ticket for several of the tests I would have to return with samples for, had no idea what happened, and crowded around me, blocking me into the chair as they discussed with each other what to do and what went wrong. It was the most uncomfortable twenty minutes I have had to spend in a medical setting, I have taken great precautions against exposure and they did not give me even the barest amount of personal space, three people within arm's reach.

My wife is in the emergency room for 3 hours with no one in front. Doctors on the mobile nurse who eat and drink. You should only be prescribed very, very even better .... a medicine as cleaning our Verona. I have no words on this episode in the efficient (???) Boston.

BWH needs to do a better job with new customers. I've been transferred four times and it feels like no one wants to take care of the new patients. They said they aren't adding new patients at the main hospital and all the other outside hospitals have a two to three month waiting time. That time frame is not acceptable.

The people who work here suck on guiding you as to where to go. Go to this floor. You go and then it s nope you have to go to this other floor . Then it s you have to check in with that person .

Phenomenal hospital....anyone complaining about " waiting" is just dumb. #1 you don't want a medical team rushing to conclusions and making a quick decision about your health...not a good idea. #2 You are one of many people with medical concerns....relax and let them do their jobs. Its a top notch hospital not a dunkin drive through.

One of the great hospital. Clean atmosphere and nice doctors.

I went in with a chest cold, shortness of breath and chest pain and though the EMT that brought me in treated me like I did not need to be taken in to the ER, the staff that evening went out of their way to be friendly to me and seemed to really enjoy their jobs. They took my complaints seriously and were careful about making sure everything was ok with my heart and lungs before I left. They had put in an IV and after a couple of hours I felt great - I didn't even have symptoms of a chest cold any more. Obviously, I was quite dehydrated, which exacerbated the chest cold and the effects of the 93 degree heat. The staff also handled me quickly, which I greatly appreciated. Hands down the best hospital experience I think I've ever had.

I had read some comments here thought they were lying. But I did witness myself. ''4 hours waiting ''.
Walk in emergency room.
For me it was bad because after that my service wasn't that nice. I felt so bad because it been my best ..

My father was brought to Brigham and Women's after a low speed motorcycle accident. Due to a brain bleed. Unfortunately after the initial care we felt almost forgot. Several times he was suppose to have diagnostic testing which was pushed back DAYS because of other emergencies. No one kept you appraised of delays. My family wanted to speak with a doctor, as we hadn't seen one in 3 days and a resident was sent down who was unable to answer any questions.

Good service at hearts eco department lady named mrs faranak

The staff will give you the best care you can receive and are very attentive to your diagnosis and helping with your recovery!

The first time I called I was able to get through to a person. I explained my symptoms and that my PCP wanted me to make an appointment ASAP. I was told that the following day someone would get in touch with me. They never did. I called multiple time during the next 2 weeks. Sometimes I would get through to a person, explain everything again, leave contact info, and be told someone would contact me. Sometimes I had to leave voicemails. Either way, no one ever got back to me. I gave up and went somewhere else. Sad because I had heard wonderful things about this place. I don t know patients ever make appointments there.

The medical services provided here are amazing. Such a diverse group of doctors in one place, collaberating to work on such complex issues as Cancer. Great Job from the Nurses on up to the Doctors.

Dreadful place. They have made a ton of mistakes and none are cleared up yet. The more closely you loo, the more mistakes you find. It's a full-time job to try to get them cleared up.

I was just reading my medical records and to my shock they say I was being injected with insulin!!! I don't have diabetes. I don't take insulin. My doctor said this could have been fatal. The medical history has been altered and now says I had an operation I never had, and a medical condition I have never been diagnosed with. The medical records completely contradict the stiry the BWH neurologist told me that I was never operated on or was given clot-bustinjg drugs. I don't understand why I can't just get a straight story from them. Anything they do say, they'll then deny later.

I'd rather be dead than back here again. They've got nothing straight. I'm thinking now they musr have xed me me up with another patient . I don't think I'll ever get the truth, an answer, or any accountability from them. If you go there and have any problems, you'll never get an answer and you have no rights. I'd give them a negative rating if I could. Beware, they're going after rich and celebrity patients. If you're an ordinary person like me, you'll hsve no rights.

It is absolutely ridiculous that EVERY SINGLE TIME I come to an appointment at the post renal transplant clinic they are ALWAYS an hour behind. It's awful and the front desk staff are not polite they are annoyed when you ask questions. People work it's the reason we come early. Then you try to reschedule and they give you an appt ages away.

Cafe staff and food need a major makeover... Medical team is the best. How can these two exist in the same organization????

The staff and doctors here, are top shelf Physician and nurses. Had a procedure done, was well taken care of. Highly very highly recommended.

Nursing staff F-! Unreal experience! Relative was here and treated badly. The nurses are very rude. NO EMPATHY! NO COMPASSION! I wouldn't take my enemy to this hospital.

Best hospital ever !!!! has cubicles so you can lay down and rest, has free internet, great smelling and delicious cafeteria food ...... this hospital literally came from the gods !!!!! everyone is so friendly ughh i can't describe how happy i am with this hospital it's the freaking bomb i love this hospital !!!!

Nvm there making us wait for like literally over two hours to see someone in the room !!!!!! Ughhh so annoying I'm taking one star off

Brigham and Woman s is a good hospital and the care is very very good here. However iam only giving one star because the outpatient physchatry dept on 221 Longwood ave which is a part of Brigham sucks!! I was seeing Dr Thrower and the 3 snow storms we had in March of this year 2018 I had to call 24 hours in advance and cancell my appointments because of the bad weather I was not going to drive in the blizzards so because her stupid airresponcible clinic stayed open in the blizzards and I couldn t make it in to my appointments due to the weather she closed my case and discharged me of all departments to do that. She is a terrible doctor and I wouldn t bring my dog to her. None of my other doctors would discharge their patients if they gave 24 hour notice and said I cannot make it in to my appointment because I do not want to drive in this weather. Dr Thrower is not a good doctor and if they try to schedule you with her say NO you would like another doctor. Other then that,, I have no problems with my other doctors on staff at BWH but Dr Thrower she is just a very bad doctor and she doesn t have that much experience dealing with patients and has bad bedside manners.

I have lost all faith in medical community. Doctors just want to study you and once they have written their papers they no longer help you. Its very sad and this place is supposedly the best.