Very bad ..... bordering on the bad praxis .... they have left me lying at the trial ..... they did not appear and sent, instead, a town lawyer who did not know anything about the subject or had prepared, that did not open his mouth ..... I felt helpless and scammed ..... I call the firm and kindly tell me that the lawyer in charge will contact me ... waiting I am !! !!!! ..... frankly bad .... I do not know why I put "scratching" ..... there is bad praxis ..... and leaving ...... That is a warning for navigators .... good day
I chose them for a mortgage expense claim, they rush you to bring them the papers and the power of attorney for them to file the lawsuit and then they take more than 2 months to file it. You call them asking for information on how the issue is going, the one who attends you knows what is fair and tells you that they will call you, days and days go by and nobody calls. I hope the lawyers issue does well, but in dealing with the fatal client. That minimum that a person who has called several times is called back to inform him. Another thing, do not expect a copy of the demand, they do not give it to you, you can see it but they do not give it to you, it is a demand in your name and they refuse to give it to you because they say that they are their norms. That said, I hope that the lawsuit is won by the bank and that both the Firm and I win, but I will not return to them if I need a lawyer and I will not recommend them. In these times, customer service makes the difference.
My case has to do with Bankia. After rejecting their services because Bankia makes the return public. This scam-law firm demands the 10% that appeared in the contract after two years, when it never contacted us, nor did it ever send us an invoice since we canceled its contract. But beforehand, your attorney (regardless of the law firm) claims your expenses (judicially) expenses that we pay for understanding that you did your job. When claims reach us through the courts, we go to their facilities and the deal is null. These professionals are more scammers than the cases they handle. They cheat, lie and play it on you. Any neighborhood attorney is more efficient than they are. For our part, we denounce our case in the bar association and it is here where it seems that they give us the reason with respect to their malpractice, something that I recommend doing all those clients who could feel cheated and scammed by this Firm and its attorney, already that the sheet signed with this firm does not say that the attorney should pay it separately.
Excellent lawyers to claim mortgage expenses from any bank. Recommendable.
Good treatment and kindness, I recommend your mortgage expense claim services
I decided on this firm after much research out there and the truth is that they have not disappointed me !!! Professional service, clear and keeping me informed throughout the process, I recommend it !!!
Little seriousness and involvement with their clients. I became a client so that they could take me a case of a revolving card and I never heard from them again. I call the lawyer who was supposed to take my case and she never is there or returns my calls. 2 months and I do not even count them as a client, so it is clear that they have not started to do anything. They do not get involved or inform the client. Very disappointed I thought they were serious but I see that they were not.
The best professionals. I will always count on you. EXQUISITE TRANQUILITY SERVICE.
I made an irph claim with them and the treatment and attention was excellent. I recommend them.
I contacted them to advise me with the IRPH of my mortgage and they were very efficient and professional. I am very satisfied with your service.
I claimed with them the floor clause of my mortgage and they recovered the money. Recommended!
The ads they have on the Internet appear on very rare pages, they don't convey any confidence.
They are the worst professional experience I have had, lousy !!!
Good option if you need a law firm in Madrid, very professional and satisfactory customer service. I recommend it.
NEFASTA !!! They don't communicate with you, you have to be on top of them when Bankia wanted to negotiate for the shares, they told us that we continue with the demand to collect interest, We effectively "charge interest" but we have not seen them, together with a total of 10% of 3,000 in shares. They also discount it directly, just in case you don't agree. On the day of the trial the lawyer insisted on being present and we passed, we were waiting for an hour, while they got in agreement... I DO NOT CONTRACT IN MY LIFE WITH THIS PEOPLE
Very good service and customer care! I claimed my mortgage expenses with them and recommend it.
More than a year waiting for a response from them for the mortgage expenses. You call and they don't give you any answer. I have already lost hope and patience, I will have to go to another law firm
It shows that they are very professional and that they know a lot, they advised me very well regarding the IRPH of my mortgage and they guided me in the claim to the bank. I recommend them
My experience with the Rosales law firm has been exceptional both at a human and professional level, at all times I have been informed of the evolution of the procedure, they are young and prepared people, with extensive banking knowledge.
The guests of this law firm are unpresentable that you don't know anything about law but they know very well how to cheat honest citizens Hopefully all employees suffer in their flesh the incompetence and usury that they apply to their customers
They charged me 1700 euros for not doing anything bad
Very good. My Spanish is not perfect and they helped me with everything. They are experts in claiming personal income tax. I am eternally grateful.
I went to ask for information about the floor clause and they told me that the bank had to give me 2,800 euros I did it on my own and finally the bank gave me 7,000 euros ... It didn't make a good impression from the beginning because my calculations were more or less what the bank gave me
Very good lawyers in Madrid to recover money from mortgage expenses!
good law firm, friendly and efficient, I recommend their services especially to claim abusive mortgage clauses
A great service, I hired them to claim the floor clause of my mortgage and they got my money back, I recommend them.
Very good customer service, I claimed with them my mortgage expenses with a financial institution and they returned my money. I recommend them as a firm. A 10 for attention, service and efficiency.
Very good customer service, attentive at all times and especially the treatment I have received. Everything great and I recommend it.
I hired this firm after seeing the ad and I do not regret it, they won the case and the bank returned the money from the floor clause of my mortgage. Highly recommended.
I have no complaints with this firm, correct at all times and I am quite satisfied with the customer service. I hired them to claim the IRPH of my mortgage with BBVA and we are awaiting judgment. I would hire them again.
Nefarious site. Rude and hard-working people. A man calling himself Rafael Olmedo has threatened me. He has literally told me that "he is going to take me to the niggis neighborhood with him", that he walk me carefully the next time he goes and that his "colleagues are the kindest". Besides rude, rude, and talkative, he threatens. Incredible. Now I understand the rest of the evaluations and I'm not surprised.
Highly recommended IRPH law firm. I saw their ad and after contacting them they advised me on the procedure. I hope to get my money back thanks to them. If someone needs to claim the irph of their mortgage, I recommend it.
A group of criminals who ask for money without doing anything, and if they are not paid, they sue you in court, we are a band of scoundrels. A true malpractice.
They did NOT inform me correctly and I assumed a LOSS of more than 800.
I only have good words for Bufete Rosales, both personally and professionally, the treatment and management were unbeatable
My good experience. A very professional and friendly treatment. At all times I felt attended and informed.
Excellent for claiming mortgage expenses. I recommend this law firm.
All perfect with the revolving card claim process. These attorneys helped us process the claim in order to return the abusive interests that we were entitled to from usurious TAEs. Thanks
Very good service if you want to claim a bank revolving card! You get back the abusive interests!
Pretty satisfied !! Multi-currency ruling in favor in firm with correct attention (I hate buffets that have left over your shoulder for nothing). In the claim of expenses claim they have stopped everything on my own initiative with my authorization waiting for future sentences. Economic price and in case of losing you save costs, since they denounce to an indeterminate amount (it is complex, that they lob you there). If you need a lawyer and not a sacapasta ball is a good option
In June 2020 I contacted them to process a claim, pay the amount they told me and wait for the assigned lawyer to contact me. Since then I have been calling and sending emails, but 6 months later I still have not been able to speak with my lawyer Iraida Adell, nor have they told me anything. I am considering hiring another firm to claim damages.
Very good treatment and clear and concise explanations. It is worth coming to this firm for legal issues. From 10.
Excellent law firm if you need to claim a revolving card. Whatever entity it is: BBVA, Santander, Bankia, Cetelem, Bankinter, Sabadell, Wizink, Caixabank ... any bank!
Well, I like them, just to see that they don't answer messages with philonazi photographs
Thank you so much for the comments. I will never go to this law firm !!!
Great service, they helped me claim IRPH and floor clause with great customer service, I will hire their services again.
From the beginning they were very attentive, they advised me very well on the mortgage expenses of my mortgage and when I decided to claim they handled everything in a very professional way. We are awaiting sentence. I recommend this firm
Perfect for claiming abusive mortgage clauses, I claimed the IRPH of mine with BBVA and they returned my money. Correct treatment and good customer service, I recommend it.
With me they were clear. That is important in this type of service
Excellent for claiming mortgage expenses. I recommend this law firm.
They advise you on issues of abusive mortgage clauses, very efficient, I recommend it to claim a floor clause and others.
It is a disgusting place. Poor customer service and they take too long. They know nothing of law, they are barely able to allege a crime under the penal code. Also, there was a very rude boy in the office, he claimed to be the owner's son, who offered me marijuana in the waiting room. When I told him he didn't go crazy! He began to speak to me in a derogatory way, calling me "flamaass", "bro", "mock", "parguela" ... I DO NOT RECOMMEND, UNDER ANY SITUATION, THIS OFFICE. PS: I also almost denounced the child for taking a knife from me.
I hired them to take the claim for mortgage expenses after seeing the ad and at the moment no complaints, correct treatment and they keep me well informed. I would hire them again.
The cheap ends up being expensive. I do not recommend them. My mother-in-law had her eyes gouged out claiming preferred ones and in the end they took a huge slice.
Law Firm in Madrid to Claim IRPH. Good attention. Recommendable.
They have helped me claim the floor clause and have gotten the refund. Thanks a lot.
Misleading advertising, if they win they charge you, if they lose too and if neither a nor b charge you even more because they don't run out of their bit. Little professionalism because they do not even notify you when you have the trial and every time a lawyer attends to you. Painful.
Nefarious attention. They have no idea of right. My advice: choose another law firm, there are many in Madrid
They helped me recover the money from Bankinter and Wizink credit cards, very good service and I recommend it.
All good, very efficient and kind with the claim of mortgage expenses.
Good attention and very good management. It may seem a little disconcerting that different lawyers attend you, a bit impersonal, but I suspect that it is due to the large number of demands for land clauses, etc., but the result was very satisfactory. If they want a very personalized attention, they can go to a prestigious firm, do the same work but the fees or commission are double or more.
Good lawyers and they take you all the IRPH claim. Furthermore, the consultation is free and they are transparent. Worth it.
I called a few months ago about the floor clause, sending all the documentation they requested and in this case Carmen Diez never returned a call. Call again so that they assigned another one to at least answer since she was quite busy and today the same answer, in this case it would be Idaira. I do not know if it is their usual way of acting or I have had bad luck, but it is my experience with them ...
excellent law firm in Madrid, I recommend it to claim mortgages with IRPH
Wonderful, I've known them for years and every day better!
excellent law firm in Madrid, I recommend it to claim mortgages with IRPH
I wanted to put on record the poor service received at this firm. After an interview, the person who attends us has doubts about the case presented on a claim for mortgage expenses. They tell us that in a week and after consulting with their bosses about the case, they call us to comment on the case. After 15 days I decide to call them to see how they are doing and they tell me that the person who should attend me is busy, this situation is repeated four times. In the call I decided to ask for someone to pass me with a reposable, the surprise was the arrogance and rudeness of Sandra to attend me. His answer was that the study is free and that it may take time without giving an answer to what I answer that I think is good if the person who attended me does not tell me that in a week he will get in touch to answer his questions and tell us something . Sandra only with a sorry for the wait ubiese vastado. That dominance will take its toll on your life.
Very good law firm, I claimed Bankia's mortgage expenses (also other entities such as Santander, BBVA, La Caixa, Bankinter etc ...) and so far great. Good service
