Tried to sell a car at the auction. No one picks up. Tried calling and hitting 1. I tell her just need some basic info, she tries to transfer me. I left message, waited 1 hour and called back. No one picks up, so I called again and hit 1 to speak with registration (dealer), I tell her the situation. She says "ok", and tells me to wait a second. I wait about 3 minutes, and she says "what did you need again?" I tell her again and she says, actually I'm in the middle of a sale and says to hold on. I hold on again, and about 4 minutes later get transferred yet again. That lady also does not pick up. Defiantly not for public.
I have never been treated better at an auction than this place. Very friendly and very helpful. Selection was great!
Bel Air did a fantastic job handleing all aspects of the pandemic from being one of the first auctions to open up for dealer previewing cars and opening in lane bidding. Vehicles are generally always on the spot, clean and organized. Office personel are usually acessible and willing to take care of issues of any manner as compared to many other auctions. Brian Leach CarSmart, Va Beach
