BRUSSELS Visitors Bureau Review

Attention, staff of the dishonest tourist office. They had no qualms about nagging us with Brussels visit cards knowing that we were students and -25 years old! However, museums already offer significant discounts for students, making visit cards useless.
Disappointing for first contact with Brussels
Also beware of the tempting promotions offered by the visit cards in the shops and breweries ... the traders do not respect the conditions of the promotions, in all bad faith.

A range of information on various places, staff explanation of passes we bought was OK but lacking some details due to being trainee.

No free plan (1 the card without any explanation on the places to visit). Themed walking guides compared to other districts than the center ... We bought a book to discover Brussels in pedestrian mode, it is not up to date (attractions and monuments closed) and without a map next to it, unusable. Very disappointed with the services offered by the office, however friendly staff. In summary, unfortunately it is better to inquire before, and not rely on this office. Too bad for the European capital.

Here you will find, among other things, a free exhibition about contemporary Brussels. Also a lot of tourist info, including a handy brochure with tips for a Monday (when most museums are closed) - handy idea!

Are you looking for info on Brussels? This is the ideal place

To visit its perfect for eating and drinking to learn about the general culture of Brussels, it is also a good base for its museums, its Manekenpis monuments and especially when its Christmas market is wonderful, the games of lights and its restaurants on Saint Catherine Square and the great place his tree decorate for the occasion it is wonderful and its change in the life of the cotidiens

Nice place to obtain information on "what to in Brussels". There are hardly any free brochures however, and the shop sells Brussels guides and other souvenirs at rather high prices.

It is a space a little far from the center but very beautiful

Beautiful complex
- Magnificent location
- valuable architecture
- attractive and comfortable interior

The Brussel Card was very useful to us. It is interesting to know that the 24h museum and bus formula can be used separately by making 24h museum and 24 bus.

Very welcoming team that gives good advice because they are local young people.
Possibility of excursions on foot, by boat or by bus!

Bad experience. The attendants have no desire to explain how combos work. We went on 04/25/18 in the center of Grand Place. We bought the Brussels Card online and were treated very badly when exchanging the voucher. The attendant yelled at me !! The employees ridiculed us for not mastering French and spoke to each other in a tone of mockery. I was amazed at the bad manners of these people who work to provide information to tourists. I do not recommend it and would never go back to look for information in this place.

There is no information in Spanish, it is full, and it was not correct

Unbelievable no one answers the phone. You have to have facebook to be able to send messages ;-(

The place to go if you are looking for information about the city

A beautiful city centre with many interesting older buildings. The highlights for me were the Grand Place (for its unique architecture), The Cathedral (for its magnificent stained glass windows) and The Galeries Royales St Hubert (a lovely covered shopping arcade).

Superb City visited winter and summer a lot of shops, monuments, park, and other great photo sites to make even very unusual and in summer the park in bloom

Not very friendly. They didn't explain much to us. The map costs 1 euro and I think that you have to pay for explanations as well, because he only gave us the map and the girl told us to visit the center and then we would see everything there. It is better to buy a guide before coming or do some research on the Internet. To see the frescoes of the comics there is an Internet site that gives you the list and address of all!

Tourist souvenir single standard model 169. slogan when you travel in Bx-Belgium do not bypass your Belgian lucky charm.marco Amorosetti author, director, producer, prototyper for the city of Brussels in the Belgian Monarchy.

You cannot imagine how much I enjoyed from here. I never communicate with a city like what I experienced here. Highly artistic and technological way of presentation of the Brussels city in very interactive way. I really appreciate from creative minds that have designed and executed this place.
I highly highly recommend.

Brussels, you killed me!
- Aquarium: permanently closed
- Atomium broken down
- Natural science museum: closed at 5 p.m. (arrived at 4:30 p.m.)
- Planetarium, film at 4 p.m.
- Mini Europe: closed for renovation
32 / person .... Beer does not save everything!

They are not a tourist powerhouse and it shows. Charging for the plane, it does not seem like a receipt. Friendly and not very explicit.

Wheelchair accessible + bathroom. Always help there who speaks English. If you don't see something you'd like in the available fliers in English, ask at the desk, they might have one there. I recommend stopping here before you go exploring the city! It's worth the extra stop!

Very friendly and approachable staff. Best place to purchase the Brussels card.

Very nice the girl who attended me
The city map costs 1

Here you can get all the information you need when visiting Brussels

Bad experience. The attendants have no desire to explain how combos work. We went on 04/25/18 in the center of Grand Place. We bought the Brussels Card online and were treated very badly when exchanging the voucher. The attendant yelled at me !! The employees ridiculed us for not mastering French and spoke to each other in a tone of mockery. I was amazed at the bad manners of these people who work to provide information to tourists. I do not recommend it and would never go back to look for information in this place.

A beautiful bunch of women unable to answer the phones

Pretty big place. City very dirty and not reassuring at the level of the subway, railway stations and in certain districts of the center.

You can get a lot of info here, in form of brochures, folders, books. The staff is very helpful and service oriented.

We spoke to one if the younger men in the shop. He was rude and full of attitude, telling us he couldn't advise what to visit in town as it was our own business. Worst service I had in a tourist information office

Tourist information in a nice building. Good restrooms.

7 times I tried to call to get information and then 2 hours after they opened. I call this poor service.

Here you will find, among other things, a free exhibition about contemporary Brussels. Also a lot of tourist info, including a handy brochure with tips for a Monday (when most museums are closed) - handy idea!

Nice tourist information store. All sorts of books on Brussels for sale.

We found a 1 card to visit Brussels by discovering the comic frescoes, it was Top!

Unfortunately, there was no free, handy city map. All just a fee.

Attention, staff of the dishonest tourist office. They had no qualms about nagging us with Brussels visit cards knowing that we were students and -25 years old! However, museums already offer significant discounts for students, making visit cards useless.
Disappointing for first contact with Brussels
Also beware of the tempting promotions offered by the visit cards in the shops and breweries ... the traders do not respect the conditions of the promotions, in all bad faith.

I left with more doubts than I had before entering. The man who attended us did not know much and was looking for everything on the Internet.

Very attentive staff, expressed their opinion in order to help us decide which pack to choose. We opted for the 3 days in the museums and hop on / off, I advise the hop on / off since the city really has a lot to see and everything is spread out, except there in one of the main streets, where there is a painting museum with some 7- 9 floors below the street floor.

They are not prepared and also give incorrect information! Do yourself ...

Home very disappointing. No suggestions for visits or museums suggested. No map of Brussels issued because pay. No added value compared to the information we can have surfing the internet, what a shame!

The service was great, a sincere concern in providing me with all the information about the city and in my case about the brussels card.

City maps sold for 1 euro, lots of brochures and city agendas. The lady at the desk didn't seem quite friendly, but anyway.