Alana Dotti

Review of BRUSSELS Visitors Bureau

Bad experience. The attendants have no desire to e...

Bad experience. The attendants have no desire to explain how combos work. We went on 04/25/18 in the center of Grand Place. We bought the Brussels Card online and were treated very badly when exchanging the voucher. The attendant yelled at me !! The employees ridiculed us for not mastering French and spoke to each other in a tone of mockery. I was amazed at the bad manners of these people who work to provide information to tourists. I do not recommend it and would never go back to look for information in this place.