Brown & toland physicians Reviews

obstructionist agency featuring bottom of barrel service providers and sullen uninformed employees. This is a near scam operation you should avoid at all costs. Alta Bates used to be a decent group until B&T bought them. This is corporate malfeasance. Note 53 reviews on Yelp specify the pain this corporation causes - ranking 1.5 out of 5. Google reviews are inaccurate. We need a corporate accountability review group that we can post complaints to.

What's worse than having to deal with insurance? Being limited to ONLY be able to use a tiny sub-set of specialists! It makes the terrible healthcare industry experience we have all come to know into a nightmare. I can never get into any of these offices, there are too few and they are understaffed! Awful.

I could not imagine worse care than I have received. I can not believe they are allowed to take money from anyone. If you care about your health stay as far away from this organization as possible. They force doctors to practice "conservative" medicine which means if something is truly wrong you might even be killed. Often drugs are less expensive than the copay they collect. Complete slime balls

I love Brown & Toland. I have had them for over 35 years, and I never had a problem. I have seen some great patience, friendly, knowledgeable physicians over the years. Most recently, my daughter had her tonsils and adenoids removed, and everything went very smoothly. Even during my wife's pregnancy and up to my daughter's birth, they made sure we had appointments almost every week to monitor my wife. My daughter came out perfectly fine without any complications or health issues.

I really don't want these small clinics to go away. I would hate for something like Kaiser to take over. There are far too many horror stories from Kaiser: such as misdiagnosis or extremely late diagnosis. Those lead to lost loved ones or a permanent change in one's life.

collaborative team of healthcare staff who worked together to check in on my uncle who was discharged from the hospital. Appreciate the follow up

A horrible nightmare. For some awful reason Alta Bates has put them in charge of their billing. They get everything wrong and are completely unreachable. Shame on Alta Bates for not taking care of this stuff themselves.

I received excellent care from Brown & Toland Physicians when I had my baby. I felt like the doctors cared about me and were able to get everything approved quickly. There was not a lot of hassle even though I have an HMO.

Because Oakland went into curfew, Brown & Toland's free testing sites near Lake Merritt/Centralized part of Oakland are now shut down. Today I called to determine if there were any sites available for a walk in or a scheduled appointment. The call center rep who picked up (Carolina) conveyed information with an incredibly unprofessional tone. It was jumping over multiple hurdles to extract information on alternative testing sights that were both walk in and appointment based. I am surprised by the phone call this morning and escalated this to the next immediate supervisor who did not actively listen to my concerns. I simply ask for better and effective communication so that it helps reduce the amount of hurdles people like us have to jump through to get the right information.
"You can just look online. I only know one that's open." It was an ungrateful tone, as if I ruined her morning with my questions. Keep in mind I was firm, polite and professional in my tone. I conveyed my concerns and hoping they can iterate their scripts/communication styles so that the next old person that calls would not get so upset or frustrated.

I have Dr Johnathan Lee. I've had many doctors in my life never have I ever had Dr as kind, caring and as knowledgeable as him. He is truly the best of the best. Further more Dr Gary Rust same thing best of the best. If you get blessed to get the Doctors your receiving top of the line care all my family goes to the true rock stars of the medical community.
Earl Davis

Worst physicians office I ve ever experienced! They never answer the phone, you have to leave a message and hope to get a call back. I left 2 messages 4 days ago and never got a call back! I ll be selecting a new PCP that cares about their patients.