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Terrible Communication

Signs at Plymouth Car Park (next to the Aquarium) do not clearly state that payment is required in advance. We realised this on return to the car and paid retrospectively. However on receipt of the fine, we appealed explaining we had indeed paid but after the event. Realise now, we did not pay enough but received no further communication until 6 weeks later when we get a final demand notice. Due to postal issues, we got the letter 3 weeks after the date. We wrote to them again explaining we had appealed and had not heard anything after this, to receive a Debt Collection Agency notice the next day. They read out our appeal decision but this had never been communicated with us. Therefore, not only did we miss out on the discounted payment window - we also missed the final payment letter resulting in a substantial financial increase.
You can't call their Customer Service and we have only bene granted 10days extra time by the debt team to resolve. TOTAL SHAM

I recently used a parking service for my trip and ...

I recently used a parking service for my trip and chose the one with the .co.uk website. Overall, the experience was average. The booking process was smooth and the website was user-friendly. However, upon arrival, the signage and directions to the parking area were not clearly marked, causing some confusion. The parking spaces were decently sized, but the overall condition of the facility could be improved. The staff was average in terms of friendliness and customer service. The shuttle service to and from the airport was reliable and efficient. One area where the company fell short was the pricing, as I found it to be on the higher side compared to other similar parking providers. In summary, it was an average experience with room for improvement in terms of signage, facility maintenance, and pricing.

I had a somewhat average experience with Britannia...

I had a somewhat average experience with Britannia parking. The parking spaces were a bit cramped, and it took quite some time to find a spot. However, the staff was friendly and helpful, which made up for the inconvenience.

I recently used Britannia parking and had a positi...

I recently used Britannia parking and had a positive experience. The staff was professional and the parking spaces were well-maintained. I would recommend it to others looking for a hassle-free parking service.

I recently used a parking facility and was quite i...

I recently used a parking facility and was quite impressed. The service was prompt, and the staff was helpful. Prices were reasonable, and I didn't face any difficulties finding a spot. Would highly recommend!

👍 Britannia parking provided a fantastic experienc...

👍 Britannia parking provided a fantastic experience. The staff was friendly and efficient, and the parking spaces were well-maintained. I will definitely use their services again in the future! 👏

My recent experience with the parking facility ope...

My recent experience with the parking facility operated by Britannia was quite satisfactory. The staff was courteous and accommodating. The parking spaces were clean and well-organized. Overall, it was a positive experience.