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Rolling Hills meat department. Very disappointing....

Rolling Hills meat department. Very disappointing. Ordered a prime rib roast a week ahead of time then 3 days later a leg of lamb to be added to the order. When i asked for the lamb to be added the guy with an attitude could not find the order. I ordered the lamb under a new order. Today went to pick them up and NO ORDERS FOUND! Why take orders in advance if you are not going to have them ready. Luckily they had what we needed. The reason for the 2 stars is the meat is always good. We will choose to go to Jensen's when we can.

Irish soda bread, daily, need I say more. Ok I wil...

Irish soda bread, daily, need I say more. Ok I will. Nice assortment of cheeses and specialty foods and prepared foods. The deli section and bakery are incredible. The service is friendly and personal. Nice place to get everything you need for your own afternoon high tea.

Great fresh fish and yummy large apricots and frui...

Great fresh fish and yummy large apricots and fruit. Only complaint is they had the cashier line consolidated down aisle D. It requires you to get very close to people to get into the line. Concerning.

Great

Bristol Farms is the quintessential market for a p...

Bristol Farms is the quintessential market for a pleasant shopping experience mixed with excellent customer service and top-quality products.

Not only that, THIS BRISTOL FARMS is by far the best location because of the design AND the people who work there!

In the FISH department there are amazing people like Ramon, Eloy, and Mariano -- helpful and kind at all times.

In the MEAT Department you have Juan, Alexis, Andy, and Alex (the newer guy William is nice too). These people know what they're doing, are extremely attentive to customers, and are a model example of top tier employees.

In the DELI Department I have to mention Reggie and both Jason's for their superior service and in the Wine Department Peter is always on his game.

And who could forget the caring, courteous people on registers -- I'm lookin' at you Cora, Kelsey, Donna, Jason, Daniel, and Larry!

I thought produce here is fresh and high quality, ...

I thought produce here is fresh and high quality, and I was willing to pay the price that they charge. However, fruit that I got was aged and was not eatable at all... customer service was very disappointing as well.

You think for the prices they charge ,some quality...

You think for the prices they charge ,some quality control is involve . Pastries , pies are so over priced that when expired they discount them BUT BEWARE I FOUND MOLD ON A SLICE OF CHEESECAKE. Fruit and vegetables are not top quality , fruit has no flavor , some packed salads n veggies are old .
Rather drive to Food for Less

A few days ago, I wanted to get a cheese plate. Th...

A few days ago, I wanted to get a cheese plate. The catering option fed 12 which was way too much (this year at least), however Cassandra at the Cheese Department put together a smaller plate for me of a similar style to that of the aforementioned catering menu that really knocked it out of the park! Thanks!!!

I absolutely looooove this store!!! Great except...

I absolutely looooove this store!!! Great exceptional customer service!!! Everyone is friendly And the food here is super fresh and delicious Thank you Bristol Farms!! Because of you guys and the beautiful environment, I am going to move to Palos Verdes in the near future!

Went there today got $130 worth of fish wanted a s...

Went there today got $130 worth of fish wanted a small piece of tri-tip for someone that does not like fish the guy would not cut it for me very unhappy had to piece cut like that about a week ago the guy was not very nice and I will not be shopping there again no service for a loyal customer

I can't get through to the store. I just bought Ma...

I can't get through to the store. I just bought Macaroons and I think the gave me less than the 1- 1/2 lbs I asked for. The service from the Asian lady was terrible, until a younger woman came and found my order and helped her fill it. Not,a good experience today. Very upset. Now I'm calling and no answer.

Terrible customer service! My family have been c...

Terrible customer service! My family have been customers of the Rolling Hills store since it opened in 1982. Unfortunately, I had such a bad experience at their store today, it will be my last time shopping there. They forgot to send me the monthly specials, so I asked them to get the manager so I could get the promotion. They refused to get the manager, instead arguing that it was the corporate office's fault. I had to ask for the manager three times, finally they called him and he argued again that it was corporate's fault and they would be out $20 by giving me the special. So instead, they lost a weeky customer of 39 years. I went to Trader Joe's and bought my dinner there.

Service is very slow and the place is disorganized...

Service is very slow and the place is disorganized. waitresses talk to each other and ignore customers. waitresses walk past tables that need busing waiting for someone else to do it. needs a manager to take charge.

You can relax, read the paper, take your time here...

You can relax, read the paper, take your time here. McDonald's/Starbucks it is not. Wifi is slow and sometimes unconnected. For dessert you can buy anything from the market next door - fruit, cheeses, goodies (not sure about wine), pay there, eat here. Hard to beat that selection!

If you want to meet the rudest, most condescending...

If you want to meet the rudest, most condescending person of your life, go to the meat department and ask for Juan. And they have a sign that says exceptional service. It s not even up to the level of poor service.

Each employee, cart greeter, hot meal, bakery, sea...

Each employee, cart greeter, hot meal, bakery, seafood and cashier, that I personally had business took that small, extra step to make my covid shopping a safe, comfortable experience. Thank you

LOVE the Poke bar!! The have Ahi Tuna, Spicy Ahi ...

LOVE the Poke bar!! The have Ahi Tuna, Spicy Ahi Tuna and Salmon, as well as a few other seafood goodies and salads. The tuna and salmon are fully marinated. Flavorful through and through!!

This market would actually be a 5-star if not for ...

This market would actually be a 5-star if not for the guy in the fish department named Craig. Unfortunately, sometimes even if a product or business is high-quality, if you get really bad customer service, the experience is ruined. They should transfer or get rid of this guy. He is very full of himself and could use a lesson in how to treat customers.