DO NOT WORK WITH OR TRUST THIS DEBACLE OF A FIRM F...
DO NOT WORK WITH OR TRUST THIS DEBACLE OF A FIRM FOR EVEN A SECOND!!!! I am one of the owners of Capital Coil & Air, and we manufacture custom OEM replacement and design/build commercial HVAC Coils. Brine's Refrigeration came to us a few months back looking for some Hot Water replacement coils. This project was a nightmare from beginning to end. Brine's sales rep, Jake Cahan, screwed up the job from the jump by ordering the wrong size coils, which rendered them useless. I know this because another sales rep told me as much in a later phone call, so they needed to order new coils to make up for Jake's incompetence. The owners at Brine then tried to concoct a story that because the original coils (that were incorrectly sized and ordered to begin with) were a 1/4 of an inch short, and therefore they should not have to pay for the original batch. It's standard industry practice to size and build coils slightly shorter to ensure that they will fit, so their refusal to pay us for building exactly what was asked for and approved by them is just a CYA moment from the top on down. We will never work with this company again as they have proved to be thoroughly unethical and completely incompetent. And based on our interactions with the company's leadership, that incompetence comes straight from the top and has permeated the whole company. If ever approached or thinking of hiring Brine's Refrigeration...run as fast and as far from these clowns as you can. I promise that you won't regret that decision!!!
Services: Repair HVAC, Repair AC, Ductless heating and AC services, Install AC, HVAC maintenance