3 years ago
Dishonest sales team is putting it nicely. I purch...
Dishonest sales team is putting it nicely. I purchased a used 2015 ILX in 2017 from underhanded, double dealing bridgewater acura. I purchased this vehicle without seeing it since I live in Florida. After speaking with numerous members of the sales team and asking them specifically, Is there anything wrong with the car, any eye glaring, noticeable damage other than the normal, wear and tear scratches, dings, etc.. and being told by all involved that there is no big, noticeable damage, I moved forward with the purchase. Car is shipped to me, and while walking up to the car while it s still on the transport carrier I see an enormous amount of damage above the rear tire. I could see it from 25 feet away. Even the driver was shocked and he admitted he saw it immediately upon pick up from the dealership parking lot in NJ.
Low and behold upon confronting all members of the sales team, both Michaels, Adam, and Daniel, all denied ever noticing the in your face, eye popping damage. It was also very evident that someone tried to cover this up with poor painting and drilling a hole in the vehicle to pop out the arm sized dent. Now, the car may have been damaged when it came into their possession and they may not have tried to fix it in the unprofessional way it was, but they knew it was there and they knew I would immediately notice, and they knew they were not being forthcoming and honest with me.
The absolute bottom line is yes, I bought a car sight unseen while believing I was dealing with honest men. The men here are not men of their word. I was lied to while purchasing and then lied to again when I received the car. They did send me a check which covered @ 3/4 of the repairs but this was simply not good enough.
All buyers beware of the dishonest, corrupt, unprincipled men that are employed here. You work too hard for your money but men like this will gladly take it from you any which way they can.