Brewster Street Icehouse

Brewster Street Icehouse Reviews

Reviews 1237
4.3
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Terrible...drinks n food on separate tabs. Awful ...

Terrible...drinks n food on separate tabs. Awful service. This place gives the wait staff no way to win! Gas station food at restaurant prices! Dont bother unless you're drunk AF!

Neat atmosphere. Was there for Superbowl and there...

Neat atmosphere. Was there for Superbowl and there really wasn't a big crowd. It was my first time. Fried pickles were great. Would have given more stars but the bartender was really rude. Asked for a drink and she snapped at me for my ID. I waited tables for 11 years so I understand protocol. I also understand how to give polite service. Learn about it!

Brewster street is pretty great for families and p...

Brewster street is pretty great for families and parties. Happy hour drinks are reasonably priced, there's a really nice play area + half court basketball for the kids, and good service all around. That said, the food is not cheap, and outside of (weirdly) the best chicken fingers I've ever had, is pretty standard fair. Expect to spend at least & $15 on food per adult. It's also a pretty great concert venue and the tickets are priced well.

Summary: We love this place, but if you're going to eat, be ready for the check

Worst staff I ever dealt with. Rude door personnel...

Worst staff I ever dealt with. Rude door personnel. They make you pay to watch a crappy band that plays along with a computer or you have to leave. Doesn't matter that you were there hours before the band arrived and you've already spent a good amount of money. Thank God I was just visiting.

Went with family on a weekend night and expected i...

Went with family on a weekend night and expected it to be a good experience since it is so well known. Sat down at a table and waited a while before asking the "waitress" if she was going to take our order and was directed to the counter where orders are taken. Ordered the chicken fried steak and it came out in a reasonable time. Halfway through eating it I bit down on a metallic object and took it out of my mouth. It looked like a staple from a bag of food. I returned to the order counter and asked to speak to a manager about it and was referred to the chef. I told him I thought it was a staple from a bag of food. He looked at it and said it looked like the bristle from a hairbrush and acted like I had planted it there. He did ask me if I wanted another portion of food, but I thought I should have received my money back and that this would be avoided in the future for other customers. He gave no indication that he was the slightest bit sorry for what had happened or that he would try to prevent it from happening again. This has been my worst experience in a restaurant in my life sand made me feel ashamed that I even brought it to someone's attention. This may not be the same experience for everyone and the food was decent so I am giving 2 stars instead of 1 to be fair, but this was a terrible experience.

Nice

Food and service was great. Had to knock off a sta...

Food and service was great. Had to knock off a star because my son was charged more than the posted price for the Seafood Mac 'n Cheese. When we inquired about it, all they said is they didn't know why.

The music was great but I ordered a grilled chicke...

The music was great but I ordered a grilled chicken salad and it took almost an hour to get it and the entire salad was full of the nasty hard white part of the lettuce. And when I say full, I mean the entire salad was nothing but that with what tasted like frozen chicken thrown on top. Very disappointed in the food.

Went to an outdoor concert with Kevin Fowler and A...

Went to an outdoor concert with Kevin Fowler and Aaron Watson. Both guys put on a great show and Brewster s staff did equally as well taking care of the largest crowd I have seen there. There was enough staffing to eliminate any unreasonable waiting for drinks or food from the kitchen.

The food is good, the staff are friendly but will ...

The food is good, the staff are friendly but will be strict when they have to. If you are cool they are cool.

They have a great following of locals who love their music, brews, and food. It is also in the science and art district so their is plenty to see on foot

Wide open atmosphere with live music and an excell...

Wide open atmosphere with live music and an excellent bar staff. There is a playground for kids which makes it fun for the whole family. The food is really good too with everything from seared tuna to burgers and fries.

A travelers must!

A travelers must!
Great food, great service.
Amazing live music with great drink specials.

What a GREAT family lunch experience! Food was ser...

What a GREAT family lunch experience! Food was served quickly and the flavors were excellent. Clean restaurant with indoor/outdoor seating. The chicken tenders and burgers tasted freshly made. Would highly recommend this and would definitely visit it again if in the area!!

Love the concerts, but it would be nice if there w...

Love the concerts, but it would be nice if there were some stage area seating options available reserved by ticket prices. I'd be willing to pay more to be able to sit instead of have to stand.

Ok just an FYI for those who have never been here....

Ok just an FYI for those who have never been here. U have to wait i line to order food. Then you have to find a table to eat at. There are no servers. Sometning. I think should be put on there website ....

Got redfish and was pretty good. Charro beans were...

Got redfish and was pretty good. Charro beans were awesome and salad was fresh. Huge staff doing nothing. Most were watching the ball game and either standing around or walking around just looking. Don't know why. U go to the counter order and ur given a number. When food is ready it is brought to you. No servers ever came to table to ask if everything was ok. A guy did take my plate when I was finished. I ate here about 3 yrs ago and it seemed to b better run then.

Brewster Street Icehouse

Brewster Street Icehouse

4.3